Spotware Systems
Limassol, Cyprus
Spotware Systems is looking for a strong team player with excellent communication skills and the desire to provide premium service and support, to join our office in Limassol. You will be providing support and assistance to clients and colleagues related to the technical and functional aspects of our products. You should be adaptable to the day-to-day requirements of the business, with the ability to take the initiative when required. Responsibilities:
Working as part of a team of like minded individuals to provide exceptional levels of B2B support at all times
Investigating issues raised by clients or internal teams, and providing satisfactory resolution where possible, or escalating according to requirements
Liaising with clients, internal teams, and third-parties in order to see tasks through to resolution
Creating and maintaining documentation for use both internally and externally
You will be expected to develop a strong understanding of both Forex and the...