29 language support specialist jobs

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department. Primary responsibilities includes (not limited to): Processing and activating new currency trading accounts Back office operations and processing transactions (withdrawals, transfers, deposits) Posting deposits (credit card, wires, online checks, bank checks) Translating documents, templates and communicating with foreign language/English speaking clients Performs special projects as necessary Qualifications: English – Fluent Level (written and verbal) German – Fluent Level (written and verbal) Must have knowledge of Adobe Acrobat, Microsoft Office Prior operational/back office experience or customer service a plus Excellent written and verbal communication skills Superior customer service skills Detail-oriented with a high level of organizational skills Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and...

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department. Primary responsibilities includes (not limited to): Processing and activating new currency trading accounts Back office operations and processing transactions (withdrawals, transfers, deposits) Posting deposits (credit card, wires, online checks, bank checks) Translating documents, templates and communicating with foreign language/English speaking clients Performs special projects as necessary Qualifications: English – Fluent Level (written and verbal) German – Fluent Level (written and verbal) Must have knowledge of Adobe Acrobat, Microsoft Office Prior operational/back office experience or customer service a plus Excellent written and verbal communication skills Superior customer service skills Detail-oriented with a high level of organizational skills Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and...

At Cardo AI, we aim to build the best technology empowered by AI algorithms for private market investments. Our engineers don’t just make things – we make things possible. We provide speed and precision to institutional investors, servicers, and credit originators in solving the most challenging and complex investment problems. As we are expanding our offering towards the ESG landscape, we are looking for an ESG Senior Analyst, to join our team and support Cardo AI’s rapid growth in private debt markets. The ESG Senior Analyst, in collaboration with the other ESG analysts, software engineers and data scientists will play a key role in Cardo’s ESG product development journey. The role will report directly to the ESG Specialist. What will be your goals for your first 30/60/90 days: ● Lead the research and development of the logics underlying the products we are developing (e.g. carbon emissions estimation models); ● Continuously identify new data sources (information,...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. Our Customer Support Team: We believe that our customers deserve the best, so even if they face any issue or just have a question, we’re always ready to help. Currently, our team provides support in 9 languages and consists of more than 90 very dynamic,...

About the job: The Infrastructure Network Engineering department consists of 10 employees and its overall purpose is to maintain, operate and develop Saxo's LAN, WAN, remote offices and datacenters across the globe. As our new Senior Network Specialist you report directly to the Infrastructure Network Manager and among other tasks you will be responsible for: Major/critical Incident handling. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Provide 2nd/3rd level support on network related issues globally. Maintain, develop and automate our WAN, LAN and Cloud Networks. Design and implement automation tasks and monitor their effectiveness. Liaise with vendors and other IT personnel for problem resolution Your Profile: As a person you come across as a well-motivated team player with a high drive to learn and explain complicated technical solutions. You work well...

As an Operations & Client Services Specialist, you will be the backbone of our OTC platform, ensuring brokers' seamless and effective utilization of our technology. You'll be the go-to expert for broker support, proactive training, problem resolution, and system enhancement. Your dedication to client success and satisfaction will contribute to refining the user experience and advancing the functionality of our platform. Key Responsibilities: Broker Support: Serve as a responsive and knowledgeable point of contact for dealing and operational users of the Devexperts OTC platform, promptly addressing questions, concerns, and queries. Problem Resolution: Diagnose and resolve technical issues, liaise with internal tech teams and effectively communicate solutions to clients, ensuring minimal disruption to their operations. Escalation Handling: Manage and escalate complex issues to appropriate internal teams, ensuring timely follow-up and resolution. Client Training:...

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! We are seeking a highly motivated and tech-savvy individual to join our team as an IT Support Specialist. This entry-level position is perfect for someone who has recently graduated with a bachelor's degree in IT or a related technical field and is looking for hands-on experience. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014, and employs over 250 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer...

Tickmill is looking to hire a Back Office Specialist (Russian Speaker) to join our rapidly expanding team. Join a high-caliber team and contribute to its success with your passion, hard-work and positive attitude. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank...

What we do? We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants. Payten Turkey is looking for Technical Support Specialist for its Payment Gateway Unit for our Maslak İTÜ office. About Us: https://www.payten.com/tr/ We are looking for a skilled and highly motivated Technical Support Specialist who will take part in Payten (a member of Asseco) which builds payment gateway technology and solutions in Turkey. As the Technical Support Specialist you will be an integral part of the Operations team and will be responsible for customer support. The ideal candidate for this role would be able to successfully multitask between different types of customer service requests over email, phone, and ticketing systems. About Your Role: · Provides first contact and incident resolution to customers for Payment Gateway Application problems. Includes both customer telephone support as well as...

Title: P2P Dispute Specialist Working Hour: Rotational Shift (5days work) What You’ll Be Doing: Attend to all disputes/inquiries/issues from global customers through multiple supported channels, e.g.: email, LiveChat, etc. Handle customer disputes and conduct comprehensive investigations using various tools. Accountable for each research/investigation outcome is documented and store in the designated location. Investigate each chargeback/fraud claim by customer, and provide analysis of loss trends. Detect fraud by analyzing customers’ trading and behavioural patterns and diligently report any suspicious account to prevent any loss. Liaise with both internal & external stakeholders, e.g.: product team, marketing team, etc. to handle complaints and feedback related to our products and services, e.g.: website, platforms, etc. Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers....

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Product Analyst to join our rapidly expanding business with demonstrated experience of understanding of company products to meet the company's current and future needs. It is a high-paced environment that requires a proactive individual, with a positive can-do attitude , strong work ethic and Team player , with a keen eye for detail. Working closely with the Core Development Team and Product Management Team, you will be responsible to provide amendments and business insights throughout development products/projects. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014,...

Company Description Devexperts has been working for nearly two decades, consulting and developing for the financial industry. We solve complex technological challenges facing the most well-respected financial institutions worldwide. By becoming a part of Devexperts, you’ll become a part of a company that fosters self-improvement and actively seeks out-of-the-box ideas. Our teams work together to create the next generation of financial software solutions. We welcome all candidates who believe, as we do, that innovation is grounded in education. Job Description The main responsibilities of this specialist in our team will be: Administer and support the company's Linux infrastructure as a collaborative team. Ensure the availability and smooth operation of critical systems and services. Contribute to projects focused on the development and improvement of our IT infrastructure. Requirements: Minimum of 3 years of experience in an engineering role. Proficiency with...

Who We Are At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united...

Founded in 2018 and already valued at over $8 billion, Fireblocks is a SaaS platform that helps companies to create innovative products on the blockchain and manage day-to-day crypto operations. Fireblocks is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more, to securely scale digital asset operations through the Fireblocks Network and MPC-based wallet infrastructure. We have offices in New York, London, Tel Aviv, and Singapore, and we are continuing to expand our teams to reach new customers globally. Job description Fireblocks is searching for a technical writer to join our team and help take our client-focused services to new heights. The ideal candidate will have proven success in an agile, enterprise-level SaaS company, and have the ability to evaluate and analyze complex information and a natural desire to help people...

FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Back Office Specialist ( Onboarding ) for our office in Malaysia . Reporting to: Head of Back Office Responsibilities: Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data Provide answers to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company Assisting other departments with Back-office requests Candidate profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX will be considered advantageous but is not essential A team player with excellent communication skills Fluent verbal and written English (Additional languages are an advantage)...

Are you interested in defining, implementing and proposing risk models based on in-depth business understanding and data enhancements? If yes, this might be an opportunity for you. Banking Circle is a truly international and vibrant company with more than 450 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy. About the role We are looking to hire a skilled Risk Modelling Specialist, to join our Data and Reporting team in Denmark, reporting to the Head of Data and Reporting. To support that and our exciting growth journey, we are looking to hire a highly skilled Risk Modeling Specialist, who will be responsible for defining and implementing risk models used to monitor Banking Circle risk exposures within market risk, counterparty risk and...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. Our Customer Support Team: We believe that our customers deserve the best, so even if they face any issue or just have a question, we’re always ready to help. Currently, our team provides support in 8 languages and consist of more than 80 very dynamic,...