Axi
Kuala Lumpur, Malaysia
Who We Are.
Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.
Let's talk about the cool stuff you do at Axi!
The Knowledge Base Specialist is responsible for ensuring the company's Knowledge Base is up-to-date, comprehensive, and engaging. This role focuses on maintaining and optimizing the self-service experience for customers by curating high-quality articles, performing localization tasks, and promoting self-service options. The specialist will work closely with cross-functional teams to ensure that the Help Center is aligned with current product updates, customer...