13 marketing jobs in Kuala Lumpur

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? We are looking for a passionate individual to lead our Marketing team and to oversee our marketing function in Malaysia. If you have strong experience in the area of point of sale/payment systems, digital marketing, campaign management, and inbound lead generation, this role might be for you. Job Responsibilities: Qashier is seeking a Country Marketing Manager to support our regional hypergrowth expansion in Malaysia. The ideal candidate is someone who yearns to break away from the bureaucracy of traditional businesses and ready to bring across his/her expertise of the marketing works into a vibrant, data-driven and ambitious venture-backed start-up. Incumbent would be a self-proclaimed jack-of-all-trade marketing strategist with a Market-think mindset and experience with building a local brand presence from ground zero. CMM is a key country leadership team member with...

FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit an Asia Regional Marketing Manager in our Malaysian Office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Marketing Responsibilities: Identifying specific regional marketing goals and objectives Assisting the Global Head of Marketing to develop creative strategies Recommending strategies to implement in regional marketing plans Analysing local competition and strengthening the company’s brand position in assigned regional areas Liaising with the marketing department to suggest product alternatives Developing a clear understanding of the financial goals in a region and the key success indicators Evaluating productivity and marketing...

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

The Role The Clients Success Manager will be responsible for all customer servicing, communication, client engagement and account utilization activities for our various FinTech products. This role is an essential role within our Operations Division and successful execution is essential for the business development and growth of MoneyMatch across all products in an effective and efficient manner. The Associate will work very closely with various divisions within MoneyMatch such as the Marketing, Engineering and the Operations team as well as Senior Management. The Associate will be responsible in crafting out various client engagement / communications strategies that includes automating our customer communication channels (to increase productivity and drive higher account utilization), improving / implementing existing efforts to incorporate omnichannel customer service platforms and so on. Primary Responsibilities: Primary responsibility is to manage and handle all customer...

It’s 2023, technology has undergone an accelerated phase as we lived through unprecedented times. The ‘tech-tonic’ shift has reshaped our day-to-day aspects and we, at Boost, aspire to shake things up further in the financial services scene. In the last 5 years, some of our highlights include: made paying for your roti canai directly from your phone screen, made obtaining your loans completely digital in just 3 minutes, made insurance bite-sized and customizeable (think – insurance for phone screens?!) The Boost-RHB consortium is building towards a Digital Bank, where we strive to make innovative financial services such as these convenient, transparent, and most importantly accessible to anyone and everyone. We want to enable better living for our customers through our inclusive financial services that can universally serve and be embedded in their daily lives. Your Role: As a Product Owner (Associate/ Senior Associate Level), you will play a crucial part in developing...

Title: P2P Dispute Specialist Working Hour: Rotational Shift (5days work) What You’ll Be Doing: Attend to all disputes/inquiries/issues from global customers through multiple supported channels, e.g.: email, LiveChat, etc. Handle customer disputes and conduct comprehensive investigations using various tools. Accountable for each research/investigation outcome is documented and store in the designated location. Investigate each chargeback/fraud claim by customer, and provide analysis of loss trends. Detect fraud by analyzing customers’ trading and behavioural patterns and diligently report any suspicious account to prevent any loss. Liaise with both internal & external stakeholders, e.g.: product team, marketing team, etc. to handle complaints and feedback related to our products and services, e.g.: website, platforms, etc. Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers....

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relationship Specialist in our Malaysia office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Business Development   Responsibilities: Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners. Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners. Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products. Assist in the...

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

Accepting applicants from KL, Malaysia. About the Role The primary responsibility of the Thai Bilingual Customer Service Officer is to deliver efficient transactional services to clients. This entails providing timely and accurate information while ensuring a high standard of customer service and a positive customer experience. The officer will handle customer inquiries and support requests through various communication channels, such as emails, live chats, and phone calls, using both Thai and English languages. The aim is to deliver quality assistance and ensure client satisfaction throughout the interaction process. Key Accountabilities Handle emails, live chats, and inbound and outbound calls in both Thai and English Proactively and positively address all customer inquiries Cultivate positive relationships with customers, prioritizing their satisfaction Resolve and document customer complaints while escalating unresolved issues Ensure timely responses to tickets...

Accepting applicants from KL, Malaysia. About the Role The primary responsibility of the Vietnamese Bilingual Customer Service Officer is to deliver efficient transactional services to clients. This entails providing timely and accurate information while ensuring a high standard of customer service and a positive customer experience. The officer will handle customer inquiries and support requests through various communication channels, such as emails, live chats, and phone calls, using both Vietnamese and English languages. The aim is to deliver quality assistance and ensure client satisfaction throughout the interaction process. Key Accountabilities Handle emails, live chats, and inbound and outbound calls in both Vietnamese and English Proactively and positively address all customer inquiries Cultivate positive relationships with customers, prioritizing their satisfaction Resolve and document customer complaints while escalating unresolved issues Ensure timely...

FP Markets is a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Talent Acquisition Partner in our Malaysian Office. Join FP Markets on our growth journey, along which you can staff the winning team and implement TA approaches in the region ! We believe in supporting ideas and providing tools and resources. As a next step, you can become a true People Partner. Reporting to: Head of People (remotely), Head of Office (locally) Major markets: Malaysia and China, more broadly - APAC region Typical roles: Business Development, Sales, Customer Support Duties and responsibilities: Manage recruitment cycle: vacancy briefing, definition of recruitment strategy, attraction, interview management, communication with the candidates, hiring Leverage technologies (i.e. BambooHR ATS) Deliver bespoke candidate experience, measure...

The Company GO Markets was founded in 2006 and since then has grown to become a leading, trusted global broker. Over the last 15+ years, we have prided ourselves on a people-first operation, with a focus on developing and nurturing our team members. GO Markets Support Sdn Bhd is our new support office in Kuala Lumpur, Malaysia. This office is our Asia Pacific Headquarters, providing Information Technology services, Marketing, and Customer Support service to our affiliates across the region. Our drive for progress and improvement makes GO Markets a fast-paced and innovative place to work and our global operation lends itself to creating a diverse and exciting collaboration of people. Job Highlights Competitive Salary Package + Discretional bonus Birthday Leave Public Holiday and Annual Leave Duties/Areas of Responsibilities Provide client support including technical, operational, and product-related queries. Responding to incoming inquiries from clients via email,...