37 operations jobs in Singapore Singapore

Role Summary: Primary, front-line point-of-contact for our customers and will handle all customer questions and inquiries with the highest degree of courtesy and professionalism to resolve customer issues. The scope of the job also includes processing of client applications and processing of client deposits and withdrawals. Responsibilities: Assist & educate customers in platforms offered by OANDA - features and benefits. Promote positive customer relations by consistently providing premier customer experience and satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. Provide basic login troubleshooting assistance to customers having difficulty accessing the platform. Accurately processes all client cash transactions within Service Level timeframes while adhering to compliance and company policies and that any exceptions are addressed on a daily basis Own the end-to-end client application process management and at the same...

About Us Sygnum is the world’s first regulated Digital Asset Bank, founded on Swiss and Singapore dual heritage, operating globally. We make digital assets bankable, secure and convenient, empowering our clients to invest in the digital asset economy with complete trust. For the first time with Sygnum, major currencies and digital assets, including Bitcoin, Ethereum, stable coins and asset tokens are seamlessly integrated in one account. We are looking for an experienced Fund Operations Manager to join our Singapore headquarters as part of our dynamic team of talented, fun-loving individuals. What we offer: Lead fund operations team and manage fund operational tasks related to asset management products including investor transactions, capital calls, cash management/projections and NAV reconciliation and review Build Excel-based valuation models to estimate fund NAV and ensure accurate fund accounting books and records Derive and analyse target operating model and...

ABOUT US Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the...

The Opportunity： Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. We've grown to 13 global locations and have raised over $900 million in funding. To support our ambitious growth plans, we’re looking for smart, collaborative and passionate people who are looking to make a genuine impact. We're looking for a Financial Partnerships Operation Manager to be based out of our Shanghai office. This role is key to managing and supporting our strategic relationships with banks and payments networks at Airwallex. The ideal candidate is familiar with the payments industry, is a self-starter, can work independently, and can support existing partners management. The ability to work cross functionally with...

Role Summary: Primary, front-line point-of-contact for our customers and will handle all customer questions and inquiries with the highest degree of courtesy and professionalism to resolve customer issues. Point of escalation for more complex queries and more involvement in projects and ad hoc requests from Management. Forms an important part of mentoring and training new employees. The scope of the job also includes the processing of client applications, processing of client deposits and withdrawals, and vendor management. Responsibilities: Assist & educate customers in platforms offered by OANDA - features and benefits. Identify and analyze customer needs to ensure high customer satisfaction, growth, and retention of business. Promote positive customer relations by consistently providing premier customer experience and satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. Assist customers with more complex requests...

Role Summary: Primary, front-line point-of-contact for our customers and will handle all customer questions and inquiries with the highest degree of courtesy and professionalism to resolve customer issues. The scope of the job also includes processing of client applications and processing of client deposits and withdrawals. Responsibilities: Assist & educate customers in platforms offered by OANDA - features and benefits. Promote positive customer relations by consistently providing premier customer experience and satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. Provide basic login troubleshooting assistance to customers having difficulty accessing the platform. Accurately processes all client cash transactions within Service Level timeframes while adhering to compliance and company policies and that any exceptions are addressed on a daily basis Own the end-to-end client application process management and at the same...

About Us Sygnum is the world’s first regulated Digital Asset Bank, founded on Swiss and Singapore dual heritage, operating globally. We make digital assets bankable, secure and convenient, empowering our clients to invest in the digital asset economy with complete trust. For the first time with Sygnum, major currencies and digital assets, including Bitcoin, Ethereum, stable coins and asset tokens are seamlessly integrated in one account. We are looking for an experienced Fund Operations Manager to join our Singapore headquarters as part of our dynamic team of talented, fun-loving individuals. What we offer: Lead fund operations team and manage fund operational tasks related to asset management products including investor transactions, capital calls, cash management/projections and NAV reconciliation and review Build Excel-based valuation models to estimate fund NAV and ensure accurate fund accounting books and records Derive and analyse target operating model and...

Job purpose: This is a key role which connects the client with all teams within the Global Payments Business – Trading, Sales, Operations, IT as well as correspondent banking clients. The candidate will assume the role in the client management team in Singapore and help to support and oversee the day-to-day activities of the region. Primary Responsibilities : Leading on-boarding of new clients which includes communication of the products available along with live or web training as needed. Proactively engaging with all internal teams in the Global Payments Business to assist with resolving client issues and ensuring client satisfaction. Keeping clients up to date on all available system features and currency specific issues and requirements. Ensuring sufficient coverage to support continuous level of client service. Identifying and driving automation, bugs and enhancement request. Supporting development team with testing of allocated features, bugs and enhancement...

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing Business Intelligence and Analytics team member to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. We are looking for passionate individuals that can spearhead the Data Analytics and Business Intelligence initiatives of the company. If you are passionate about data and love problem solving, this role might be the perfect fit for you! In short, you’ll be driving Qashier’s success in the following ways: Consolidate data from multiple sources including operations, marketing and source databases to create integrated data views and reports that can be used to drive decision making Work with several large and complex SQL databases Utilise established data warehousing practices and data...

? OANDA is a global leader in online multi-asset trading services, currency data, corporate payments, and FX services. Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award-winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. ? Join us and: Work on an award-winning platform that processes billions of dollars every day. Boost your career in a global, multicultural team. Improve yourself and your team through education and continuous learning. Contribute innovative ideas to improve the daily trading experience of thousands of Customers. ? How we work? The Business Operations Teams are a part of a global Risk Department. They work 24/5 and they are responsible for providing level 2nd support for internal and external stakeholders to support...

Would you like to use your talent and expertise where it really matters by serving as point of contact to our partner banks? And are you interested in joining a growing business, at the cutting edge of the global banking and payments sector? Banking Circle is a truly international and vibrant company with more than 500 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy. ​ About the role We are looking to hire a skilled Client Service Analyst to join our Operations team in Singapore. In this role you will get the chance to undertake in-depth trend and query analysis on client centric data and work towards a 100% Case Resolution at the 1st Point of Contact of BAU. You will be an important colleague within with wider Operations department,...

Who We Are: At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in the...

Job purpose: To Provides support, to brokers or external customer in collaboration with Operations teams to ensure the uptime of OMS Trading Platforms & Trading Venues offered by the firm. Primary Responsibilities : Day-to-day Trade Platform Support tasks and duties OMS User creation, limits & required setup to facilitate clients trading Respond first line to customer trading, system functionality questions and problems Record all queries in client related to trade support analysis Interact with traders & client to identify technical issues Manage client contacts as well as escalation path through problem ownership Ensure & escalate issues to internal resources when necessary Monitor actively and respond to alerts within trading system atmosphere Collaborate with various team members to accomplish firm goals On-boarding, of Trading Clients to various Exchange via Sponsored or FIX protocol & APIs Adhere to TPS policies and procedures...

? OANDA is a global leader in online multi-asset trading services, currency data, corporate payments, and FX services. Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award-winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. ? Join us and: Work on an award-winning platform that processes billions of dollars every day. Boost up your career in FinTech industry, in company with 25+ years of market leadership. Have a key role in a high growth Singapore market. Contribute innovative ideas and be on a team that’s responsible for company-wide top priority projects. Improve yourself and learn about FX and CFDs from the industries best. Give yourself an opportunity to work with attractive commission system. ? How we work? Our global Relationship...

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing Business Development Executive (Payments) to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. We are looking for passionate individuals that can spearhead the growth of the company through the generation of new leads and acquiring of new payment merchants. If you have knowledge and/or keen interest in the area of payment systems and B2B sales, this role might be for you. Kindly note that this role is a 100% outbound role . Responsibilities: Generating new leads and sales opportunities through cold calls and emails, direct sales, referrals – main goal here is to be creative (and daring) in your approach! Recommending the best solution to merchants and closing deals : You’ll act as a...

Job purpose: This is a key role which connects the client with all teams within the Global Payments Business – Trading, Sales, Operations, IT as well as correspondent banking clients. The candidate will assume the role in the client management team in Singapore and help to support and oversee the day-to-day activities of the region. Primary Responsibilities : Leading on-boarding of new clients which includes communication of the products available along with live or web training as needed. Proactively engaging with all internal teams in the Global Payments Business to assist with resolving client issues and ensuring client satisfaction. Keeping clients up to date on all available system features and currency specific issues and requirements. Ensuring sufficient coverage to support continuous level of client service. Identifying and driving automation, bugs and enhancement request. Supporting development team with testing of allocated features, bugs and enhancement...

ABOUT US Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the...

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform. Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America. Responsibilities: Investment Management: Develop investment policies, analyze investment opportunities, make both short-term and long-term investment decisions that could strike a good balance between liquidity efficiency and investment return Risk Management: Identify, develop and implement risk management strategies to mitigate potential risk exposures around counterparty risk, liquidity risk, FX risk and other...

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers.As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here < Red Dot Payment is a payment service provider in the Southeast Asia region to businesses (i.e. merchants) looking to accept digital and online payments (including credit and debit cards) by delivering a suite of e/m-Commerce payment gateway solutions, payment-related marketing and consulting services. Certified by the leading international payment...