29 operations jobs in Sofia

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking an experienced Head of Operations (Europe) to join our rapidly growing global workforce in Sofia, Bulgaria. In this position, you will enhance the overall customer experience by improving the operational function of our current business lines, including but not limited to: CFDs, Cash Equities, FX, and Cryptocurrency. With direct management of the local Support and Onboarding team, you...

We are seeking career minded and independent individuals for an entry level full-time position in our Prime Operations department based in our Sofia office. The Associate will be part of a global team providing operational support on a 24/5 basis to an international network of sophisticated Professional clients. Key Duties & Responsibilities (including but not limited to): Onboard and maintain client accounts Provide routine customer service via email and phone Process client requests and enquires such as adding new trading venue, updating client information, providing client reports and etc. Liaise with Institutional Sales Associates located in our London, Sydney, Hong Kong and New York offices on daily basis Coordinate with external counterparties such as third-party trading venues, Prime Brokers and liquidity providers in onboarding clients or resolving client trade issues Perform cancellations and amendments of trades when trade issues occur Creatively seek...

Devexperts are looking for an experienced FX client services specialist to setup and run our onboarding function, focusing on getting our broker clients up and running. This will service the Devexperts OTC platform for FX, CFDs and Crypto brokers. This is a possibly great opportunity for someone to take a step up from FX/CFD client services, into building out a new team at Devexperts. The role will cover: Working directly with clients, proactively getting them up and running as effectively as possible. Support the operational set up of all new clients. To be the first point of contact for brokers questions and queries. Putting in place the procedures and functions to streamline the on-boarding process. Building out the department. Creating documentation and user guides for brokers. Working with the product and sales team to enhance the client experience and to improve system functionality. Qualifications Knowledge of FX and Crypto platforms. Experience...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.  We are seeking a Head of IT Engineering to join our rapidly growing global workforce in Sofia, Bulgaria. This role will be tasked with managing the day-to-day operation of our Global IT infrastructure and identifying key opportunities for improvement. This is a great opportunity for someone who has expert level IT Engineering experience coupled with an affinity to mentor and lead technical teams....

SumUp is a leading financial multiproduct technology company, operating across 30+ markets on three continents while still expanding globally. Our vision as a global fintech company is to build the first-ever global payments acceptance brand. We rely on local, autonomous, cross-functional teams that can take an aspect of our product and perfect it from concept to execution. Sofia’s Payments Tribe is focused on core payment processing - a business critical domain, empowering more than 4 million merchants to accept payments globally. In one of our squads - EU Payments - we are focused on enhancing our existing payments platforms in order to advance and scale our payments acceptance capabilities . As a Software Engineer in the EU Payment squad , you will continuously extend European market product needs and capabilities to make our customers more successful in what they like doing. You’ll be part of a local, autonomous, cross-functional team that can take an...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking a Trading Platform Administrator to join our rapidly growing global workforce in Sofia. We are looking for a results-driven individual with a passion for the financial markets who is highly motivated with outstanding interpersonal skills. A strong candidate will possess the aptitude to work under their own initiative and deliver only the very best service. You will need to be articulate,...

We are seeking career minded, experienced and motivated individuals for full-time position in the Financial Services department in our Sofia based office, which operates as a back office since 2012 and currently employees over 250 people in the following departments: General and Institutional Operations, Compliance, Accounting, Marketing, IT, Data Analytics and Product Development. Primary responsibilities (not limited to) Assist in driving the sales for FXCM's Retail and Institutional products and services Build and maintain relationships with clients Develop new opportunities within existing client base Utilize an intelligent soft sales approach to communicate the benefits of FXCM, our trading platform, and the FX market to prospective clients Discuss financial markets and major factors that move them Provide support for self-trading FX clients from all over the world Requirements Must have strong writing skills and can speak persuasively and clearly in...

IT onsite expert`s role will be responsible for planning and establishment of IT prescriptions, procedures and standards in the Company. Candidates will need to possess knowledge of IT systems and tools, have excellent communication and organizational skills, managing details, deliveries and expectations. Responsibilities: ● Controls the allocation of the available IT resources and ensures their efficient use. ● Installs, configures and upgrades PC software and operating systems. ● Ensures security of data, network access and backup systems. ● Advises employees on the software and hardware issues and usage and provides technical support. ● Assigns monitors, delegates and manages the work of its subordinates. ● Maintains database with available and delivered technical equipment, access cards and other inventory. ● Controls the process of the established ticket system for IT services in the Company. ● Maintains an excellent level of confidentiality regarding personal data of...

FXCM is currently seeking a highly motivated, enthusiastic and detailed oriented person for a full time opportunity in our office in Sofia, Bulgaria. Trading Reconciliation Analyst is an entry-level position responsible for comparing back office's position to our Prime Brokerage's real time reporting portal. It is a front to back service support which includes trade flow, unmatched trades, mapping failure, break resolution and reporting. The associate will be expected to train with units within the department and understand all functions related to a FX and Commodity transaction post-execution, including confirmations, settlements and investigations. The group directly supports and interacts with the Prime Brokerage business, serving point of person to liaise with the operational team across price providers, system support team, other operations areas, and dealers. The primary function is to ensure back office matches to Prime Brokerage's reporting portal to mitigate risk and...

We are looking for a Software Requirements Analyst/Functional Analyst/IT Business Analyst to help us make better products for our customers. You will be joining a team of professionals with extensive experience in creating financial software products. We expect the analyst to: Work closely with customers, sales, and IT teams from the outlining of the product vision to the delivery of the ready product to the end users Capture, analyze, and document functional requirements from product stakeholders in the various types of documents: User Stories, SRS, etc. Help define the product vision and assist marketing with product positioning Support sales and operations team in pre-sale activities and evaluate the customer requests for product fit Clarify requirements for the needs of design, development, QA and support teams Support knowledge sharing inside the company, build expertise Prepare support and customer documentation Qualifications Experience in IT Business...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking a Product Manager – ThinkTrader to join our rapidly growing global workforce in Sofia. In this role, you will serve as the primary product owner for ThinkMarkets' web and mobile trading applications, working closely with internal teams and customers to drive growth, engagement, and experiential excellence. This individual will be responsible for our ongoing product development,...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We have an exciting opportunity for an experienced Director of Technology to join our Sofia office. The ideal candidate will have 10+ years of experience in engineering and management of high performant, low latency platforms. The Director of Technology will report directly to our CTO and oversee all aspects of ThinkMarkets' application development efforts. This role is responsible for spearheading...

We are expanding our Dealing department and are seeking entry level enthusiastic individuals for full time positions on all shifts. We are inviting candidates who wish to launch a career in the FX/CFD industry and have passion for the FX/CFD markets to join our fast-growing company as we continue our expansion. Primary responsibilities (not limited to): Engage in the facilitation of the trading process to ensure end users are provided the practices and services that epitomize all aspects of Best Execution across the spectrum of instruments offered. Learn and eventually take ownership of various daily/weekly/monthly reporting processes Utilize internal systems to ensure accurate Market Openings/Closings and continuity of pricing & execution of client orders Perform daily audits of trading activity to isolate and report any market abuse Liaise with Sales/Operations/Production Support to investigate/address various trading-related issues, in a timely manner Actively...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.Currently, we are looking to recruit an Identity and Access Management Team Leader to join our Security team:Responsibilities: Managing the team Contact person, escalation point, and coordinator for the business-critical IAM Developing the access management process and related procedures, KPIs Provide access management operations according to the established process Perform access reviews and analyze the results Requirements: Very good English communication skills More than 3 years of professional experience in Security or IT Great responsibility and ability to solve conflicts Experience with the Directory systems Understanding of ITIL basics...

FXCM is currently seeking a highly motivated, enthusiastic and detailed oriented person for a full time opportunity in our office in Sofia, Bulgaria. Trading Reconciliation Analyst is an entry-level position responsible for comparing back office's position to our Prime Brokerage's real time reporting portal. It is a front to back service support which includes trade flow, unmatched trades, mapping failure, break resolution and reporting. The associate will be expected to train with units within the department and understand all functions related to a FX and Commodity transaction post-execution, including confirmations, settlements and investigations. The group directly supports and interacts with the Prime Brokerage business, serving point of person to liaise with the operational team across price providers, system support team, other operations areas, and dealers. The primary function is to ensure back office matches to Prime Brokerage's reporting portal to mitigate risk and...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking a DevOps Engineer to join our rapidly growing global workforce in Sofia, Bulgaria. In this position, you will contribute to the automation and seamless operation of technical procedures and processes and will be engaged in developing and maintaining cloud solutions. Strong problem-solving abilities and a solid knowledge base in scripting languages and bash scripts are essential....

Who We Are We started with mPOS in 2012, and today we help merchants better connect to their business, to their customers and to each other through our rich ecosystem of products and services around accounting, online shop and payments, SumUp card and account, P2P, loyalty and business analytics, all in one place. Our vision as a global fintech company is to build the first-ever global card acceptance brand. We rely on local, autonomous, cross-functional teams that can take an aspect of our product and perfect it from concept to execution. Our global team of 40+ designers have deep expertise in User Experience Research, Product Design and Brand Design. We are building additional capabilities in areas including industrial design, motion design, data visualization, UX writing and design operations. All Product Designers work in co-located cross-functional teams, across all our offices in Berlin, Warsaw, Cologne, Copenhagen, Sofia and São Paulo. They develop solutions for our...

Klips is a fast-growing innovative Fintech company, creator of next generation Financial Hub including Crypto trading, CFD trading, Digital Banking facilities, Shares dealing, Payments, and CRM , using cutting-edge technologies to bring a new era in financial freedom terms. We solve real day-to-day problems by unifying financial services and making them accessible while reducing the friction caused by using multiple service providers. We are now recruiting the Klips core team! This is your opportunity to take part in changing the financial world. Klips is a global company with offices in Israel, Bulgaria, Ukraine, Cyprus, Romania, and South Africa (coming soon). Working in Klips means enjoying the flexibility, personal growth , and professional development. JOIN US! Why is this position special? What you’ll do Achieve a high-level of performance and quality Deliver Agile projects that provide exceptional business value to...

About The Company EXANTE is a wealthtech company that provides centralised trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to a wide range of financial instruments including stocks, ETFs, bonds, futures, options and more from a single multi-currency account. With over 600 employees and a decade in the market, EXANTE’s presence extends across over 10 locations, including but not limited to the UK, Cyprus, Malta and Hong Kong. We're growing 70% year-on-year and hiring globally day-by-day. Learn more about the EXANTE corporate culture and company benefits: https://careers.exante.eu/about/ THE ROLE Responsibilities Bring and test new, big ideas for how to grow engagement, including scale and automation Analyze existing client data and create smart cohorts based on user behaviors Work with the marketing operations team to design and implement lean experiments in...

We are looking for an experienced Frontend Team Lead, who will manage operations of the cross-functionalteam of up to 4developers. As a Team Lead you will work on theprojectalong with analysts, project manager, designer, and the development team. We're building and supporting a number of projects with different complexity – from client portals to full-blown capital markets trading applications. Technology stack includes, but not limited to: React, TypeScript, Next.js, Jest, RxJS We do believe in typed code and hence TypeScript is our choice. As a Team Lead you will have the following responsibilities: create tasks and control their implementation in the distributed team analyze and estimate requirements code review support and improve the development process (scrum-like) communicate with designers, analysts and other team-members to make the project successful Qualifications 3+ years of software development in commercial projects experience as a team lead...