66 operations jobs in Sofia

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Reporting into the Senior Operations Manager within Member Engagement Marketing you will form part of an Operations team responsible for the smooth operation of a wide range of global products including Rewards,...

We promise our users a safe and hassle-free banking experience, who expect a prompt and accurate decision when their transactions are being reviewed ? Your mission is to empower our Support Team to continuously grow in solving all compliance-related issues our users might face, by providing them with feedback on the quality of their work, while implementing structural fix on repetitive gaps you'll spot ? Take ownership Make Life Easy for our users by making data-driven decisions with a user-centric approach ? Be on the look out, putting your research and analytic skills to work, to constantly improve our user's experience Turn the data you collect into insights that you can use to boost the quality of our Compliance operations Provide constructive feedback to Support agents to help them grow Coordinate with training and other operational teams This challenge is perfect for you if Compliance and AML hold no secret to you You have a strong analytical mindset You can...

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for a Business Analyst to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! About the role: As a Business Analyst in our Revenue Operations team, you will be a core part of driving revenue intelligence and insights as well as operational excellence across our growing commercial organization. Your insights will power tactical and strategic decisions and support frontline execution in myPOS growing international markets. What you’ll do: Analyze business performance and pipeline...

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Member Success at Tide is a dedicated team focused on helping existing members maximise the value they receive from Tide's products and services. In similar industries, this function is often known as Customer...

Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description As a Trading Operations Manager for our DXtrade XT platform, you will be essential in ensuring that brokers effectively leverage our technology for trading exchange-traded instruments such as stocks, options, futures, mutual funds, and bonds. You will be the primary point of contact for broker support, providing expert guidance, troubleshooting, and training to enhance the user experience and drive the continuous improvement of our platform. We Expect The Trading Operations Manager To Broker Support: Act as a responsive and knowledgeable resource for brokers using the DXtrade XT platform, addressing inquiries related...

Who are we? OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy. Through its API-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd’s platform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPayd is committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. How will you add value to the OpenPayd journey? Provide direction, instructions, and guidance to the assigned group of people Conduct regular 1:1 meetings with team members, including positive recognition and addressing individual performance improvements Recruit and onboard new team...

Finance Operations Associate Plus500 is a global multi-asset fintech group operating technology-based trading platforms. Plus500 offers customers a range of trading products, including Contracts for Difference ("CFDs") and share dealing, as well as futures and options on futures in the US. The Group retains operating licenses and is regulated in the United Kingdom, Australia, Cyprus, Israel, New Zealand, South Africa, Singapore, Estonia, Japan and Seychelles and through its CFDs product portfolio, offers more than 2,500 different underlying global financial instruments, comprising equities, indices, commodities, options, ETFs, foreign exchange and cryptocurrencies. Customers of the Group can trade CFDs in more than 50 countries and in 30 languages. Plus500 does not permit customers located in the US to trade CFDs. We are looking to expand our Finance Hub in Bulgaria and we are looking for Finance Operations Associate to join our Sofia team! Responsibilities: Process and...

Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description Job Description The company is setting up a B2B brokerage aimed at providing execution services to our clients and are seeking a dynamic individual to join us during this exciting inception phase. Initially, the role will focus on a mix of project management and analysis, requiring a hands-on approach to setting requirements, understanding trading flows, and post-trade processing flows.You will work closely with internal teams to integrate our trading platforms and ensure a seamless setup process. As the brokerage becomes operational, your role will evolve to encompass a more operational focus. Leveraging the knowledge...

Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $9 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable...

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com . What to Expect: Supporting business owners with the implementation of regulatory changes related to Paysafe’s business and processes...

myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 businesses in over 35 European countries. With 20 locations across Europe, myPOS boasts a team of nearly 750 employees. As we continue shaping the future of payments, we are looking for an experienced Sales Enablement Program Manager to join our growing team. As Sales Enablement Program Manager, you'll own the planning and delivery of key enablement programs for scaling our direct and indirect sales channels. You'll also manage the end-to-end deployment of our new LMS, and drive the adoption across partners, stakeholders, and geographies. This is a strategic and hands-on role, ideal for someone who thrives at the intersection of learning, operations, and stakeholder enablement. What you’ll do: Lead the design and rollout of...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 4.5 million clients, with more than €30 billion in assets under management—a testament to the scale and trust we’ve built in just a few years. What You’ll Do You’ll be the go-to person for all things procurement - connecting our commercial goals with smart buying decisions. In short, you’ll help us spend wisely and scale efficiently. Your mission: Partner closely with Finance, Legal, Product, and Operations to understand business needs and build a procurement strategy that fits. Lead the end-to-end procurement process - from vendor selection and negotiation through to contract execution. Own supplier relationships and performance. You’ll drive value, not just cost savings. Spot opportunities for efficiency and help teams move fast...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are seeking a highly motivated and experienced Deputy Head of Client Services to support the Head of Client Services in leading and optimizing the performance of the client-facing teams. This role is instrumental in ensuring the delivery of an exceptional client experience, improving operational efficiency, and aligning client service activities with business goals in a dynamic CFD trading environment. Responsibilities Team Leadership & Support: Support the Head of Client Services in managing daily operations across the client services team. Supervise and mentor client services staff to ensure high performance, client...

Eightcap is a dynamic online trading provider focused on delivering great trading tools and professional trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners, we blend the agility of a fintech innovator with the trust and stability of a regulated financial institution. Our mission is to empower clients to succeed in the markets through seamless, secure, and intuitive trading experiences. With a fast-paced, collaborative, and innovative culture, Eightcap continues to evolve as a leader in the online trading space. The company is headquartered in Melbourne, Australia, with support offices in the UK, Cyprus, Bulgaria, Guatemala, and the Bahamas. Key Responsibilities People & Culture Recruitment & Onboarding: Coordinate end-to-end recruitment, including drafting job ads, screening candidates, and scheduling interviews. Manage onboarding to...

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we scale across Europe, we're expanding our Sales Enablement team and looking for a Sales Enablement Specialist in Bulgaria to play a key role in equipping and enabling our growing commercial teams with the right tools, training, and content. About the role: This is a high-impact role focused on enabling our sales teams across the EU region through best-in-class processes, tools, content, and product education. You’ll be the go-to expert for all things related to tools & processes, content management, sales collateral, and enablement operations , working closely with cross-functional teams...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 4.5 million clients, with more than €30 billion in assets under management—a testament to the scale and trust we’ve built in just a few years. The Skills And Abilities You Need Proficiency in English (C1 or above) Strong attention to detail and problem-solving skills Customer-oriented approach with a focus on precision and accuracy Good time management and multitasking abilities Willingness to learn and develop expertise in portfolio transfers Adaptiveness to a rapidly changing environment Bonus points Previous experience in customer service or operations Familiarity with portfolio transfers or stock market processes Understanding of the fintech industry What You'll Do Handle client inquiries specifically related...

Our mission at Trading 212 is to enable everyone to build wealth. We're reinventing how trading and investing work by creating exceptional products that people love. Fostering a culture of excellence and high velocity is key to our success. Today, we serve over 4.5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What You’ll Do Developing a clear understanding of the product's vision and strategy, aligning it with the company's overall goals and objectives, and looking for innovative ways to increase the synergy of the product with the rest of the company’s offerings. Conducting market research to identify customer needs, market trends, and competitive analysis. This involves gathering feedback from customers, analyzing data, and staying updated on industry developments Creating and maintaining a product roadmap that outlines the key features and enhancements to be developed over...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment? Join our team at Capital.com as an IT Service Desk Engineer, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you! You'll be working from our Sofia office five days a week - conveniently located near Paradise mall....

Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable...