20 operations jobs in Sofia

As an Operations & Client Services Specialist, you will be the backbone of our OTC platform, ensuring brokers' seamless and effective utilization of our technology. You'll be the go-to expert for broker support, proactive training, problem resolution, and system enhancement. Your dedication to client success and satisfaction will contribute to refining the user experience and advancing the functionality of our platform. Key Responsibilities: Broker Support: Serve as a responsive and knowledgeable point of contact for dealing and operational users of the Devexperts OTC platform, promptly addressing questions, concerns, and queries. Problem Resolution: Diagnose and resolve technical issues, liaise with internal tech teams and effectively communicate solutions to clients, ensuring minimal disruption to their operations. Escalation Handling: Manage and escalate complex issues to appropriate internal teams, ensuring timely follow-up and resolution. Client Training:...

We are seeking career minded, experienced and motivated individuals for full-time position in the Financial Services department in our Sofia based office, which operates as a back office since 2012 and currently employees over 250 people in the following departments: General and Institutional Operations, Compliance, Accounting, Marketing, IT, Data Analytics and Product Development. Primary responsibilities (not limited to) Assist in driving the sales for FXCM's Retail and Institutional products and services Build and maintain relationships with clients Develop new opportunities within existing client base Utilize an intelligent soft sales approach to communicate the benefits of FXCM, our trading platform, and the FX market to prospective clients Discuss financial markets and major factors that move them Provide support for self-trading FX clients from all over the world Requirements Must have strong writing skills and can speak persuasively and clearly in...

SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive! As a member of the Global Bank tribe, you’ll play a key part in helping us build SumUp's own digital bank. You’ll be part of a global, autonomous, cross-functional team that takes an aspect of our product and perfect it from concept to execution. Becoming a part of the Global Bank Tribe means working alongside ~250 people with 32 nationalities across Cologne, Berlin, São Paulo, Santiago, Sofia and Vilnius who love to take ownership, work with purpose and help businesses thrive. As a Senior Android Developer, you'll be part of an experience team that is responsible for building reliable, secure and easy-to-use features inside our mobile app that’s exposed to millions of users across the globe. You’ll empower merchants with...

Who we are Devexperts is a financial software provider for online brokerage firms, investment companies, and exchanges. Our company implements highly efficient systems to handle complex business activities of numerous international customers. At Devexperts, we develop an entire range of financial solutions: backend components, middle-office software and a huge set of trading tools for Web, Mobile, and Desktop. We are looking for a Software Requirements Analyst to help us make better products for our customers. As a Software Requirements Analyst, you will be working in a team of professionals with huge experience in creating financial software products. We expect the Software Requirements analyst to: analyze customers’ business processes and operations elicit customers’ needs and propose solutions develop functional requirements for software products create various types of specifications for the product: User Stories, SRS, etc. clarify requirements for the needs of...

We are looking for an experiencedProject Managerto join our distributed cross-functional team. We are focusing on the development of high-performance backend systems providing solutions in the field of financial technology combining expertise in software development and mathematics. You will be leading various types of projects, from software development (products improvement, complex delivery projects) to internal process improvement. As a Project Manager in dxFeed, you will play the lead role in planning, executing, monitoring, controlling, and closing out projects. You will be responsible for planning and overseeing projects to ensure they are completed within the agreed time, scope and agreed budget. You’ll plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way. You will be accountable for the entire project scope, the project team and resources, the project budget, and the success or failure of the project. More...

SumUp is a leading financial multiproduct technology company, operating across 30+ markets on three continents while still expanding globally. SumUp started conquering the world of small merchants with mPOS card acceptance solutions in 2012. Today we offer a comprehensive product portfolio including online store & online payments, bank account, invoicing, gift cards, lending, and more. Currently we are looking for a Senior Product Manager for our Payouts squad . The payout platform is a key part of our proprietary payments processing platform. The main requirements for its performance and also the main challenges for its team are speed, accuracy and consistency. It is responsible for processing global SumUp payouts for millions of customers to achieve fast, cost efficient, accurate and consistent incoming and outgoing payouts to various, but not limited to in-house developed settlement instruments. If you believe in building products around motivated individuals...

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department. Primary responsibilities includes (not limited to): Processing and activating new currency trading accounts Back office operations and processing transactions (withdrawals, transfers, deposits) Posting deposits (credit card, wires, online checks, bank checks) Translating documents, templates and communicating with foreign language/English speaking clients Performs special projects as necessary Qualifications: English – Fluent Level (written and verbal) German – Fluent Level (written and verbal) Must have knowledge of Adobe Acrobat, Microsoft Office Prior operational/back office experience or customer service a plus Excellent written and verbal communication skills Superior customer service skills Detail-oriented with a high level of organizational skills Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and...

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com . Risk and Compliance is one of the most important areas within Paysafe and we strive to...

What’s the story? We started out in 2014 with a vision to simplify the digital cross-border payments experience for complex markets. Over time, we grew into a European Fintech platform, regulated in over 30 markets and reaching across the EEA. Today we are offering the myPOS solution which is a business-in-a-box concept for card acceptance to nano/micro businesses comprising of an e-money account (myPOS account), card acceptance (omni channel solution) and card issuance. We have clients in every market segment and verticals using our solution. We are a team of more than 500 people across 15 offices Europe-wide and growing. Our vision is to embed world-class financial services into every platform we touch. Our network is powered by our portfolio of licenses, hard-earned by building trust with financial regulators and Card Schemes. This combination of regulatory and tech assets is unique to myPOS and is at the core of our unique value proposition. Where do you come...

SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive! As a key member of the Global Bank tribe, you’ll play a key part in helping us build SumUp's own digital bank. You’ll be part of a global, autonomous, cross-functional team that takes an aspect of our product and perfect it from concept to execution. Becoming a part of the Global Bank Tribe means working alongside ~250 people with 32 nationalities across Cologne, Berlin, São Paulo, Santiago, Sofia and Vilnius who love to take ownership, work with purpose and help businesses thrive. As a (Senior) Android Developer, you'll be part of an experience team that is responsible for building reliable, secure and easy-to-use features inside our mobile app that’s exposed to millions of users across the globe. You’ll empower...

SumUp enables businesses to get paid easily, process orders quickly, sell online instantly, and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive! Joining the Global Bank tribe means you’ll play a key part in helping us build SumUp's own digital bank. You’ll be part of a global, autonomous, cross-functional team that takes an aspect of our product and perfect it from concept to execution. Becoming a part of the Global Bank Tribe means working alongside ~250 people with 32 nationalities across Cologne, Berlin, São Paulo, Santiago, Sofia and Vilnius who love to take ownership, work with purpose, and help businesses thrive. As a Mobile Engineer (iOS) in the Global Bank Tribe , you'll be responsible for building reliable, secure and easy-to-use features inside our mobile app that’s exposed to millions of users across the globe. You’ll empower customers with smooth,...

We are seeking career minded, experienced and motivated individuals for full-time position in the Financial Services department in our Sofia based office, which operates as a back office since 2012 and currently employees over 250 people in the following departments: General and Institutional Operations, Compliance, Accounting, Marketing, IT, Data Analytics and Product Development. Primary responsibilities (not limited to) Assist in driving the sales for FXCM's Retail and Institutional products and services Build and maintain relationships with clients Develop new opportunities within existing client base Utilize an intelligent soft sales approach to communicate the benefits of FXCM, our trading platform, and the FX market to prospective clients Discuss financial markets and major factors that move them Provide support for self-trading FX clients from all over the world Requirements Must have strong writing skills and can speak persuasively and clearly in...

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department. Primary responsibilities includes (not limited to): Processing and activating new currency trading accounts Back office operations and processing transactions (withdrawals, transfers, deposits) Posting deposits (credit card, wires, online checks, bank checks) Translating documents, templates and communicating with foreign language/English speaking clients Performs special projects as necessary Qualifications: English – Fluent Level (written and verbal) German – Fluent Level (written and verbal) Must have knowledge of Adobe Acrobat, Microsoft Office Prior operational/back office experience or customer service a plus Excellent written and verbal communication skills Superior customer service skills Detail-oriented with a high level of organizational skills Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and...

Our team creates a complicated web application, that allows to control and configure the company’s chief product - DXtrade . Our main challenge is to build a sophisticated and robust webapp that operates thousands of realtime-updated controls. The project is fresh and has been actively developed from scratch for the last 1.5 years. App abstraction level allows to purely separate development tasks between BE/FE and you are not obliged to do any frontend stuffAt the backend we have no storage, caches and related functionality, it is mostly RESTmagiclogic and high-performance operation over WebSockets. Our near future is to simplify customization of app components by transforming the architecture to an extendable framework. That allows to hand over all routine customizing work to other teams and let us concentrate on core functionality. The application is quite innovative in technologies: Kotlin 1.5 (JVM) Spring Boot 2 WebFlux RxJava2 Gradle 6 Docker, Kubernetes, Kustomize...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are seeking an individual to join the Back Office team, performing daily operational transactions (withdrawals/trade reconciliations, transaction monitoring, etc).Alongside the day-to-day functions, you will be given exposure to all aspects of the Back Office to broaden your overall knowledge and experience. To be successful in the role, you will be enthusiastic, flexible, and able to demonstrate initiative in a challenging and varied role. Your tasks: Responsible for the daily payment transactions processing (fund in/out) and ensuring all payments are processed accurately and in a timely mannerIn-depth understanding of the international...

Description We are looking for an experienced, high-skilled  Regulatory Compliance Manager , passionate about FinTechs, Digital Payments and Innovations, to join our established and fast-growing business within the Southern European Region.Region The position will be full time office based within a Viva Wallet office location within the region, comprising: Germany (Berlin), Austria (Vienna), Hungary (Budapest), Bulgaria (Sofia), Croatia (Zagreb), Poland (Warsaw), Czech Republic (Prague) reporting to the Group Legal and Compliance Director (Greece HO). About Viva Wallet: Viva Wallet is a leading European cloud-based Neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs....

Tiebreak Solutions Ltd. is a global MarTech company founded by experts in the fields of fintech technology, online marketing, and customer acquisition. Tiebreak provides tailored and innovative solutions to help companies with complex needs are achieving their full potential. You will have the opportunity to: • Implementing procedures for monitoring performance and resolution of production incidents to ensure they maintain a dependable and uninterrupted operation. • Partner with Technology management teams to evaluate requirements and determine the best technical solution for initiatives • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports • Defining success metrics, tracking solution performance, and work prioritization • Excellent negotiation skills, personally managing escalated cases until finding a positive outcome • Manage business initiatives and perform the essential job...

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com . Lead & develop a team of fraud and AML investigations specialists to help optimize &...