Nayax
Tel Aviv, Israel
Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sectors. we are currently seeking a Payment Operation Analyst (Tier 3 Support Agent) to join our dynamic Payment Intelligence team, and play a pivotal role in shaping the future of our company. In this role you'll dive deep into the heart of our cutting-edge payment technologies, investigate transaction and product issues, and play a key part in shaping the future of payment around the world. You'll work closely with R&D, Sales, Finance, and Customer Support teams to not only solve issues but also drive proactive improvements that increase transaction success rates and enhance customer experience across the globe. The Payment Operation Analyst will report directly to the Payments OPS Team Leader. Key Responsibilities Troubleshoot complex product and payment issues, and escalate as needed...