Fireblocks
New York, United States
Fireblocks is an easy-to-use, enterprise-grade platform for financial institutions that need to streamline digital asset operations, in parallel to security enhancement. Fireblocks uses state-of-the-art technology in order for customers to have one platform for their team to securely store and transfer digital assets across all their exchanges, wallets, counterparties, etc. We are looking for a customer experience-centric and results-driven Customer Success Director, to establish and manage our new Americas team in Boston. Among our customers, you can find the world’s top financial organizations, the most innovative tech companies, and top brands in the blockchain industry. As a Customer Success Regional Director, you will be involved in all aspects of team management and strategy planning for the Americas region. You'll be expected to use your skills and technical orientation to ensure successful onboarding of new customers, and retention of existing ones. You will build great...