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20 sales operations specialist jobs

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Full time  (20)
Devexperts
18/09/2023
Full time
Trading Operations Manager
Devexperts Sofia, Bulgaria
As an Operations & Client Services Specialist, you will be the backbone of our OTC platform, ensuring brokers' seamless and effective utilization of our technology. You'll be the go-to expert for broker support, proactive training, problem resolution, and system enhancement. Your dedication to client success and satisfaction will contribute to refining the user experience and advancing the functionality of our platform. Key Responsibilities: Broker Support: Serve as a responsive and knowledgeable point of contact for dealing and operational users of the Devexperts OTC platform, promptly addressing questions, concerns, and queries. Problem Resolution: Diagnose and resolve technical issues, liaise with internal tech teams and effectively communicate solutions to clients, ensuring minimal disruption to their operations. Escalation Handling: Manage and escalate complex issues to appropriate internal teams, ensuring timely follow-up and resolution. Client...
CMC Markets
11/08/2023
Full time
Head of UK Compliance
CMC Markets London, United Kingdom
We have an opportunity for a Head of UK Compliance to join the business on an Interim/Fixed Term Contract basis of 6-9 months. ROLE AND RESPONSIBILITIES The Head of UK Compliance will provide daily management of the UK compliance team including: manage, coach and develop the team to effectively deliver the UK Compliance requirements of CMC Markets and Spreadbet; Manage the implementation and continuous development of the risk-based compliance monitoring program; Advise on and monitor the complaint handling process, supporting senior management and other employees to ensure all queries are dealt with promptly, professional and fairly and in accordance with regulatory requirements; manage significant complaints with FOS; The Head of UK Compliance will assist on the new account opening process including client classification, appropriateness, and ensure these are carried out in accordance with regulators and the Group’s internal policies; Manage the...
Papara
21/09/2023
Full time
Card Business Development Specialist
Papara Istanbul, Turkey
We are looking for a Card Business Development Specialist who will be a part of a team that builds the products that millions of people worldwide will use. Papara has been on a mission to create the best financial experience for its users. With over 17 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed on a national scale, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will be working in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission,...
DRW
15/09/2023
Full time
Relationship Manager
DRW London, United Kingdom
Cumberland - a DRW Company, is the cryptoasset arm of DRW, established in 2014 after pursuing an early interest in cryptoassets and their underlying technologies. Today, Cumberland is a global leader in cryptoassets, uniquely positioned between the traditional financial markets and the cryptoasset ecosystem. From our offices in Chicago, London and Singapore, Cumberland provides 24-hour access to a wide array of cryptoassets while helping the crypto ecosystem evolve in a responsible, sustainable way. Backed by DRW, Hashnote is an exciting new institutional on-chain asset manager constructing the next generation of asset management. By blending the best aspects of traditional finance with the speed, efficiency, and versatility of blockchian, Hashnote offers a new form of asset management and new investable asset classes with high risk adjusted returns. Whether it looking for yield and safety or high beta to the newest asset classes, Hashnote has a regulatory compliant blockchain...
Satispay
14/09/2023
Full time
Account Specialist - Corporate Retail Partners
Satispay Milan, Italy
Simplify payments to improve everyone’s life More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe! We created a mobile payment network to revolutionise how people think about money, by creating a direct connection between consumers and merchants. We do it smart every day while being responsible for the impact of our choices. We believe in creating value for our network through constant collaboration and hard work. If you want to know more about us, give a look here: www.satispay.com Join us as an Account Specialist - Corporate Retail Partners What you will be doing Joining Satispay means being a leader in change and innovation. The role is based within our new Headquarter in Milan, where - along with all the key people - as an active member of Satispay, you will take part in the Key Accounts Team and support the Satispay Group (Italy, Luxembourg, and soon...
Devexperts
13/09/2023
Full time
Operations & Client Services Specialist
Devexperts Sofia, Bulgaria
As an Operations & Client Services Specialist, you will be the backbone of our OTC platform, ensuring brokers' seamless and effective utilization of our technology. You'll be the go-to expert for broker support, proactive training, problem resolution, and system enhancement. Your dedication to client success and satisfaction will contribute to refining the user experience and advancing the functionality of our platform. Key Responsibilities: Broker Support: Serve as a responsive and knowledgeable point of contact for dealing and operational users of the Devexperts OTC platform, promptly addressing questions, concerns, and queries. Problem Resolution: Diagnose and resolve technical issues, liaise with internal tech teams and effectively communicate solutions to clients, ensuring minimal disruption to their operations. Escalation Handling: Manage and escalate complex issues to appropriate internal teams, ensuring timely follow-up and resolution. Client Training:...
NoviCap
05/09/2023
Full time
Compliance Manager
NoviCap Madrid, Spain
Novicap is a European Fintech focused on providing end-to-end working capital solutions to SMEs, mid-market corporates, and public administrations. Through our proprietary technology platform, we offer Credit and SaaS solutions that enable our customers to drive their business forward. In doing so, Novicap actively supports thousands of businesses to help them deliver impact for their stakeholders. With offices in Barcelona, Madrid, London and Amsterdam, we are one of the fastest growing fintech startups in Europe. Amazing, isn’t it? We are currently looking for a Compliance Manager who wants to join our Compliance team. You will help us in managing and leading our compliance work. Keep reading if it sounds interesting ? What will you do? Acting as MLRO and DPO of Novicap, you will represent us in these key roles to fulfill requirements set by UK’s HMRC and Spain’s SEPBLAC, among other frameworks. While you will be close to the Legal, Sales and Operations teams, your focus...
StoneX Group Inc.
05/09/2023
Full time
Client Services Specialist
StoneX Group Inc. New York, NY, USA
Overview Ensure customer satisfaction and loyalty by delivering a very high level of service. Responsibilities Primary Accountabilities/Responsibilities: Assist customers, brokers, and IBs (Introducing Brokers) while acting as an intermediary between internal StoneX departments such as risk, compliance, accounting, operations, legal etc Provides support to StoneX Institutional Brokers which includes cross selling opportunities to various internal business lines Understanding the pre-trade risk controls and capabilities of multiple front end trading platforms Understanding and utilizing StoneX internal platforms such as MyStoneX, Engage, Position Manager, Salesforce, and Power BI Handle incoming client customer service requests Monitor and assist with client margin and funding issues Process client wires, ACH’s, foreign currency conversions Calculate and create invoices for monthly billing, commissions, and fees Analyze customers daily PNL,...
SumUp
05/09/2023
Full time
People Operations Partner
SumUp Berlin, Germany
At SumUp our vision is to be a global leader in the FinTech industry and build a world where small businesses can be successful doing what they love. We believe in creating technology that is flexible, affordable, and easy to use. Every day millions of people around the world dream of starting their own businesses. We strive to help them to do this. SumUp is a growing organisation with over 4000 people from 93 nationalities, spread across 22 offices on 4 continents.Our boldness, entrepreneurial spirit, empathy and love for our products foster a creative environment for our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.As part of the People team you will be responsible for the global People routines and take our people data reports to a new level, while ensuring that the employees information are always accurate. The SumUp innovation environment is also...
Capital.com
25/08/2023
Full time
Compliance Monitoring Specialist (Spanish speaker)
Capital.com Limassol, Cyprus
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are currently looking for a Junior Compliance Monitoring Specialist to join our global Compliance team in Cyprus. Qualifications and Skills: Bachelor’s degree in Business Administration, Law, Finance, or a related field Exceptional analytical skills with the ability to interpret complex data and draw meaningful insights Excellent written and verbal communication skills for preparing reports, presenting findings, and collaborating with diverse stakeholders Detail-oriented mindset with a commitment to accuracy and precision Ability to work independently, prioritize tasks, and manage multiple projects simultaneously High...
Capital.com
24/08/2023
Full time
Compliance Monitoring Specialist (French speaker)
Capital.com Limassol, Cyprus
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are currently looking for a Junior Compliance Monitoring Specialist to join our global Compliance team in Cyprus. Qualifications and Skills: Bachelor’s degree in Business Administration, Law, Finance, or a related field Exceptional analytical skills with the ability to interpret complex data and draw meaningful insights Excellent written and verbal communication skills for preparing reports, presenting findings, and collaborating with diverse stakeholders Detail-oriented mindset with a commitment to accuracy and precision Ability to work independently, prioritize tasks, and manage multiple projects simultaneously High...
MultiBank Group
10/08/2023
Full time
Trading Operations Specialist
MultiBank Group Dubai, UAE
Welcome to MultiBank Group; a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We excel in providing cutting-edge trading technology, unparalleled liquidity, and exceptional customer service, offering an extensive range of financial products such as Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 1 million clients across 90 countries, contributing to a daily trading volume exceeding US$ 12.1 billion. As a heavily regulated (11 financial regulators across 5 continents), award-winning, and reliable financial institution, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Seize the opportunity to work with a rapidly growing, world-class team spanning more than 20 countries, driven by innovation, collaboration, and customer focus. Role Overview: We're searching for an energetic and experienced Trading...
NAGA
18/09/2023
Full time
Head of CRM & Monetization
NAGA Limassol, Cyprus
At NAGA , we're leaders in the FinTech revolution. Founded in 2015 and now a renowned public company, we've built more than just a platform – we offer a unified solution that combines investment, trading, and ePayment functionalities. Our vision is clear: make the financial world straightforward and available to everyone, without the usual barriers. Position Overview: NAGA's Head of Monetization oversees NAGA customers from our different product lines, segmenting them by their motivations and behaviors. This role involves creating monthly and quarterly plans using product features and marketing tools, brainstorming new ideas, and reaching millions of customers. You'll be responsible for revenue and KPIs, driving strategies to keep customers engaged, and meeting monetization targets. Daily tasks include designing promotions, managing campaign rollouts, ensuring quality at launch, and adjusting based on results. You'll collaborate with creative, operations, product, and BA teams...
Saxo Bank
15/09/2023
Full time
Institutional Account Manager
Saxo Bank Amsterdam, Netherlands
We get curious people invested in the world. We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalized experience. About the job: Do you have an interest in financial products and building strong relationships with institutional clients? Are you service-orientated? Then we would love to invite you to apply to our Institutional Service team opportunity. The Institutional Service Desk is the key point of contact for all day-to-day operational queries, solving a range of issues for our institutional clients. We take pride in a high client satisfaction, consistently improving and optimising the overall client relationship. You will be responsible for delivering a high level of service to our Asset Managers and Financial...
Swissquote
05/09/2023
Full time
eFX Trading Analyst/Associate
Swissquote Gland, Switzerland
Company Description By joining Swissquote, you will become a member of the sector's leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative team work, leadership and responsibility. Job Description The role reports to the Head of eFX & FX Trading. The core mission of the department is to provide an excellent execution service to clients and to monitor risk, liquidity, flow and execution management systems. The department is focusing on the design and operation of electronic trading systems that govern a wide product range (FX, Precious Metals, Etc…).We are looking for an eFX Trading analyst/associate whose main mission will consist in developing analysis tools to increase flow internalization, monetization, reduce execution times and latencies and also to back-test execution strategies. Key Responsibilities Post-trade analysis through existing...
FP Markets
25/08/2023
Full time
Client Relationship Specialist - Swedish Speaking
FP Markets Limassol, Cyprus
FP Markets is well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relationship Specialist - Swedish Speaking in our Limassol office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company’s website and trading platforms Communicating with clients regarding the company’s products and services via telephone, email and live chat Assisting other departments Candidate profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX will be considered advantageous A team player with excellent communication skills Fluent...
FP Markets
23/08/2023
Full time
Client Relationship Specialist English Speaking
FP Markets Sydney, Australia
FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relationship Specialist English Speaking in our Australian office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Customer Experience Responsibilities: Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners. Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners. Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products. Assist in the onboarding of...
Swissquote
10/08/2023
Full time
eFX Trading Analyst/Associate
Swissquote Gland, Switzerland
Company Description By joining Swissquote, you will become a member of the sector's leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative team work, leadership and responsibility. Job Description The role reports to the Head of eFX & FX Trading. The core mission of the department is to provide an excellent execution service to clients and to monitor risk, liquidity, flow and execution management systems. The department is focusing on the design and operation of electronic trading systems that govern a wide product range (FX, Precious Metals, Etc…).We are looking for an eFX Trading analyst/associate whose main mission will consist in developing analysis tools to increase flow internalization, monetization, reduce execution times and latencies and also to back-test execution strategies. Key Responsibilities Post-trade analysis through existing...
Fenergo
08/08/2023
Full time
APAC Senior Regulatory Specialist
Fenergo Sydney, Australia
About us: Fenergo is an award-winning provider of Client Lifecycle Management software solutions to help Investment, Corporate and Private Banks, and Capital Markets firms, to manage their client and counterparty data, their regulatory compliance challenges and the onboarding of complex institutional clients. In 2015, Fenergo secured $75m funding from Insight Venture Partners to fuel future global growth and ranked in the Chartis Research RiskTech 100 (top 100 risk vendors in the world). Other accolades include Best Capital Markets Software Provider (2015), Best Enterprise Data Management from Inside Reference Data (2014), Technology Innovation of the Year Award by the ISA (2013) and Best Customer Onboarding Solution by the Compliance Register (2012). For more information on Fenergo go to www.fenergo.com About the Opportunity: The APAC Senior Regulatory Specialist will be a key member of our global Regulatory Excellence Team and will be Fenergo’s regulatory lead in the APAC...
Pe
25/07/2023
Full time
Application Support Engineer
Peridot Rio de Janeiro, Brazil
Searching for: Application Support Engineer– [Rio de Janeiro, Brazil] About Us Peridot Group (Peridot) | www.Peridotfinancing.com | Americas Peridot is a leading fintech company in the working capital finance space, serving some of the largest tech manufacturers globally. By funding, structuring and servicing accounts receivables portfolios for our customers, we help companies get the most out of their working capital. We help our customers grow their sales, strengthen their balance sheets and eliminate risk. Our recent formation in 2021 gives us a start-up culture and mindset, while our origins bring deep industry knowledge, extensive specialised expertise and geographic reach across 59 countries. Despite being a new player in our space, Peridot serviced more than $60 billion in tech accounts receivables volumes in 2021. We are wholly owned and funded by Blackstone, the world’s largest alternative asset manager, which provides us with a large and flexible funding...
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