74 sales support analyst jobs

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior KYC Analyst - Milan Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in! Role Purpose The Analyst is responsible for conducting the onboarding review in line with the current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. They play a vital role with the sales team to provide a smooth onboarding experience while ensuring that our legal and compliance...

Overview: Client Onboarding is an important and instrumental part of our operations since it serves as one of the first opportunities to make an impression on our customers. Our goal and mission is to ensure the very best customer experience through operational excellence and leveraging the abilities of our hard-working people on our service-oriented team. We work proactively in partnership with Sales, Client Services and Compliance teams to ensure transparency around our processes and promote efficient and smooth end-to-end onboarding of prospective clients. Responsibilities: Perform due diligence on new account applications and documents as part of the client onboarding process to ensure the information is verified and compliant. Thorough understanding of onboarding practices and regulations pertaining to AML & KYC. Experience in processing corporate applications and corporate structures Support timely and accurate account processing by working closely with...

Who We Are Provenir is a fast-growing, global software-as-a-service (SaaS) company that provides cloud-based decisioning, data and AI platform that empowers fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we partner with businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you! What You’ll Do The Chief Data Scientist will be a global senior leadership role at Provenir UK Ltd. You will lead a team, specializing in data and analytics and provide leadership and growth for Provenir’s products. Collaborate with Provenir’s Chief Technology and Chief Product Officers supporting the roadmap and strategy...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior KYC Onboarding Analyst - Sydney Office We are looking for a Senior Onboarding Analyst to join our fast-paced Onboarding team. You will work closely with the Front Office teams to support the KYC Onboarding Processes for new clients. Working Pattern: For this position we require our employees to work 4 days in the office, with 1 day granted to work from home. Responsibilities Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk Performing anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in...

Responsibilities Provide efficient and excellent customer service support via live chat or email Be familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up the enquiries/complaints of the current/prospective clients Understand customers ’needs and convert it constructive feedback to management Continuously seek improvement to enhance team’s performance and work efficiency Requirements Diploma and above in any discipline Proficient in English & Mandarin in communication and writing in order to liaise with Mandarin-speaking clients Great passion to develop knowledge and career in tech industry Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance Able to perform 5 days' shift work (onsite) including weekends & Public Holidays (8am-5pm；4pm-1am ; 12am - 9am) Benefits Shift allowance Transport allowance Bonus and...

Company Description By joining Swissquote, you will become a member of the sector's leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative team work, leadership and responsibility. Job Description The role reports to the Head of eFX & FX Trading. The core mission of the department is to provide an excellent execution service to clients and to monitor risk, liquidity, flow and execution management systems. The department is focusing on the design and operation of electronic trading systems that govern a wide product range (FX, Precious Metals, Etc…).We are looking for an eFX Trading analyst/associate whose main mission will consist in developing analysis tools to increase flow internalization, monetization, reduce execution times and latencies and also to back-test execution strategies. Key Responsibilities Post-trade analysis through existing...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in! Role Purpose The Analyst is responsible for conducting the onboarding review in line with the current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. They play a vital role with the sales team to provide a smooth onboarding experience while ensuring that our legal and compliance requirements are met....

About the Position Fireblocks is a fast-growing VC-backed startup focused on securing and transferring digital assets across public and private blockchains. Fireblocks is one of the most well-funded and fastest-growing start-ups in the crypto and blockchain space. We’re on a mission to enable every business worldwide to securely and efficiently support digital assets and cryptocurrencies. We are expanding our business application team to support the growing business of the company. As a senior SF business analyst, you will get familiar with marketing, sales, finance, support, and customer success business processes and lead the implementation of Salesforce CRM and integration with Fireblocks products and business applications. To do well in this role, you need to be highly organized, with an excellent eye for detail, and have extensive experience with Salesforce administration and implementation. Responsibilities Design & build scalable solutions in Salesforce. Work...

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

Content Publisher Intern This is a unique opportunity for an individual to join and have a centralised role within the research department at a fast-growing Fintech firm. COMPANY Neudata’s mission is to make people’s lives easier that work with data. We provide independent advice to investment managers, helping them to make the right decisions on what datasets they should or shouldn’t be using. In doing so, we aim to save them both time and money. In particular, our specialism sits in alternative data. From credit card transactional data to social media sentiment products to mobile app datasets - our goal is to ensure we communicate not only what alternative data products exist, but also why someone would want to use them. Headquartered in London, with offices in NYC and Shanghai, we have expanded our business in recent years to cater to new markets, as well as to offer additional services, such as an alternative data conference business. JOB DESCRIPTION This...

Description Technical Account Manager Also known as: Technical Support Analyst / Customer Success Manager Are you looking for a career opportunity implementing industry leading eCommerce payments solutions with some of Europe’s largest eCommerce organisations? Why should I apply: Work with the latest technology within eCommerce payments solutions. Further develop your commercial acumen, customer interaction and project management skills. Benefit from career development opportunities with a fast-growing technology led organisation. About Viva Wallet: Viva Wallet is a leading European cloud-based Neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest...

Company Description By joining Swissquote, you will become a member of the sector's leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative team work, leadership and responsibility. Job Description The role reports to the Head of eFX & FX Trading. The core mission of the department is to provide an excellent execution service to clients and to monitor risk, liquidity, flow and execution management systems. The department is focusing on the design and operation of electronic trading systems that govern a wide product range (FX, Precious Metals, Etc…).We are looking for an eFX Trading analyst/associate whose main mission will consist in developing analysis tools to increase flow internalization, monetization, reduce execution times and latencies and also to back-test execution strategies. Key Responsibilities Post-trade analysis through existing...

Responsibilities Provide efficient and excellent customer service support via live chat or email Be familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up the enquiries/complaints of the current/prospective clients Understand customers ’needs and convert it constructive feedback to management Continuously seek improvement to enhance team’s performance and work efficiency Requirements Diploma and above in any discipline Proficient in English & Mandarin in communication and writing in order to liaise with Mandarin-speaking clients Great passion to develop knowledge and career in tech industry Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance Able to perform 5 days' shift work (onsite) including weekends & Public Holidays (8am-5pm；4pm-1am ; 12am - 9am) Benefits Shift allowance Transport allowance Bonus and...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior Onboarding Analyst - Sydney Office Responsibilities Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk Performing anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in compliance with relevant legislative, regulatory and internal requirements Comprehensive CDD and EDD checks for corporate clients, including the KYC process, identification and analysis of complex ownership structures, financial statements and transaction patterns CDD/EDD analysis across all types of legal entities and business...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Junior KYC Analyst - Onboarding - Sydney About Us Founded in 2009, we are now positioned among the fastest-growing companies in the sector. Headquartered in London, we have more than 1400 staff covering over 50 nationalities (and counting!) working across more than 32 offices worldwide and serving more than 45,000 clients every day. Hard work pays off: Ebury has just received a £350 million investment from Banco Santander and has won over 20 internationally recognised awards such as the Growing Business of the Year 2019: Larger Company (Turnover £50m+) and Financial Times: 1000 Europe's Fastest-Growing Companies (which we have been awarded twice: 2017 and 2019!). In September 2021, Ebury was named one of the top 15 European...

Role & Responsibilities : The Group FP&A Analyst will analyse and develop business information, give strategic advice to management of all levels and provide support for the wider FP&A team. Provide supporting analysis for external reporting. Office performance analysis, segmental reporting and stress testing (40%) Provide monthly analysis of office performance, including identifying areas in which regions can improve performance. Work with regional heads to implement action plans where appropriate Reporting improvements and KPI development, with a focus on revenue drivers, office profitability, marketing performance and external reporting (including Analyst Presentations). Extracting data from various systems used in Group reporting and summarising into insightful information for management Work with BI team to ensure consistent reliability and timeliness of data provided to the FP&A team The Group FP&A Analyst will support the Risk and...