41 service desk specialist jobs

What we do? We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants. Payten Turkey is looking for Service Desk Specialist for its Payment Gateway Unit for our Maslak İTÜ office. About Us: https://www.payten.com/tr/ We are looking for a skilled and highly motivated Service Desk Specialist who will take part in Payten (a member of Asseco) which builds payment gateway technology and solutions in Turkey. As the Service Desk Specialist you will be an integral part of the Operations team and will be responsible for customer support. The ideal candidate for this role would be able to successfully multitask between different types of customer service requests over email, phone, and ticketing systems. About Your Role: · Provides first contact and incident resolution to customers for Payment Gateway Application problems. Includes both customer telephone support as well as electronically...

Company Description DON’T LEAVE BANKING TO BANKERS Founded by two engineers , Swissquote makes trading opportunities accessible to everyone and we challenge everything that makes traditional banking irrelevant. Join our 150 IT Engineers to challenge the code and bring your enthusiasm & sharpness on cutting-edge Fintech projects such as eTrading, eForex, Robo-advisory, cryptocurrencies and more. Our Tech stack is 100% Cobol free ! See: Java, Spring, Hibernate, JavaScript, TypeScript, React, Docker, Kubernetes... and we always try to find the best tools for the right needs. Have a look at our Tech Blog! As an always-evolving company, we strive to challenge our organization, making teamwork and innovation more than just values. You will be able to accelerate your career in a fast-moving and rock-solid company: during these last couple of years, our bank has become the Swiss leader in online trading . We still keep growing and despite the COVID-19...

About Currencycloud In 2021 Currencycloud was acquired by Visa; we are somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are open & collaborative, living and breathing our company values: Be Human, Better Together and Own it.. You will be working closely with the Marketing, Demand Generation and the Strategy Team to lead and drive the development of Currencycloud market segments. Through using various tools and resources, the Sales Consultant will collaborate with other teams to validate the Product Market Fit (PMF) and help determine the Total Addressable Market of their specialist segment. The Details... Research and identify potential clients, identify decision makers & qualify leads to build a strong pipeline of relevant opportunities and deliver...

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading and machine-learning-powered investment products. eToro’s award-winning trading and investing platform are at the forefront of Fintech technologies. Our Research and Development department develops cutting-edge technologies, focusing on field-relevant areas, such as blockchain and artificial intelligence. We promote an organizational culture which is both professional and fun. What you’ll be doing? Day to day support and response to service incidents Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, Anti-Virus, etc Manage users and permissions in Active Directory, G-suite, GCP, Azure, Terminal Services, etc Sustain...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Head of Desk - FX Sales A senior member of our Front Office team, the Head of Desk has responsibility for leading a sales team, establishing sales objectives and implementing sales programs. They are instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their team. This is a great opportunity to join Ebury at an exciting time in our development, make a tangible contribution to both our growth and company culture and be rewarded for your performance. The Job As a Head Of Desk You Will Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be...

Description Du Poste Après 4 années de développement d’une solution dédiée aux acteurs de l’investissement en France, iBanFirst souhaite renforcer l’équipe parisienne spécialisée sur le secteur et recrute un Sales Executive. Commercial(e) dans l'âme, tu souhaites monter rapidement en compétence et évoluer dans un environnement dynamique ? Tu rêves de rejoindre une équipe jeune et motivée ? L'univers fintech te passionne ? Tu aimes être challengé(e) ? Alors ce poste est pour toi ! Afin de débuter dans des conditions optimales, tu seras formé(e) durant 2 semaines sur l'offre d'iBanFirst, le marché du Forex ainsi que nos différents outils et te verras attribuer un Buddy. Quelles seront tes missions ? En tant que Sales Executive tes principales missions seront les suivantes : Définir, organiser et appliquer la stratégie d’acquisition client : Prospection téléphonique ; E-mailing ; Participations aux évènements clés du secteur en France ; Animer le développement...

We are hiring a Sales Specialist for the EMEA Region to support the growth of Fabrick in the Italian market. We are looking for a person who is willing to scale the business, through a proactive sales approach. You will be focused on selling our key products and services to new clients and you will manage relationships with Fabrick’s existing clients in order to perform cross and up-selling activities. Being part of the Fabrick sales team means having an open mind to gain a deep understanding of technical concepts and enjoy working closely with the product and engineering teams. What you will do : Own the entire sales cycle with our largest merchants from the prospecting stage to closing deals. You will count on both direct and indirect Fabrick sales channels as well as you will act as an individual contributor performing outbound sales; Partner with technology leaders and solution providers while working closely with our Product Owners and Technical Account Managers...

Job Title: Customer Success Manager Location: Cardiff/London/Hybrid What we are looking for: We are looking for a Customer Success Manager to be part of our Customer Success team sitting within the wider Operations function. You will be a key member of our talented, ambitious and commercial team; responsible for retaining and expanding customers proactively across all of Sonovate’s product offerings. Whilst our technology is undergoing a market-shattering evolution, you will be delivering various tactical management and work requirements that are needed to make our customer’s a success, as well as mitigating risk, balancing service and operational delivery, and ultimately driving a return for Sonovate. In this dynamic role, you will be supporting Sonovate’s ambition to grow globally. Key Responsibilities: Be the primary point of contact between Sonovate and a portfolio of customers of high value and varying complexity by working with all other relevant team members...

A universe of opportunities, open to you. Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer! Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others. What's the job? We are looking for a highly-talented Customer Success Manager to join our fast growing Payoneer Team and own the processes of customer onboarding, growth and retention. This role will be a great fit if you have a background in Customer Success, Key Account Management or Business Development. Preferable location of the candidate is Ukraine, Poland or Romania. You will...

LMAX Group is looking for a professional CIPD qualified individual that is passionate about all aspects of People & Culture. This role will be joining the business at an exciting period of growth, and will be an integral part of our success. The position will suit an individual that has broad knowledge across the different aspects of HR and that can demonstrate a strong customer focus, specifically building and maintaining excellent relationships. Duties & Responsibilities: Responsible for the delivery of People Operations services throughout the employee lifecycle. Work with Global Head of People Operations to identify operational risk and priorities and ensure best practices are in place. Continuously monitor and review People policies and processes and implement changes where necessary. Manage benefits administration and payroll activities. Focus on continuous improvement, identifying any process inefficiencies to improve service delivery of People & Culture...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Summary Rockall - A Broadridge Business (Broadridge Ireland) is looking for someone to join our busy Site Reliability Engineering team supporting modern FinTech SaaS platform. We are looking for someone to help build, operate and manage our client’s SaaS environments. If you can keep calm in the face of site issues, like to solve interesting problems and always looking for a better, faster and automated way to do just about everything – we want you! This is the perfect opportunity for an energetic engineer with a keen interest in Site Reliability to help us provide best in class FinTech SaaS solution. Role Responsibilities Lead day-to-day activities of the SRE team for both operations and scheduled changes to live environments; Act as incident...

NOUS CONNAITRE : Fintech française fondée en 2016, Market Pay s’est historiquement développée au sein de l’écosystème Carrefour. Elle met désormais son expertise et ses solutions sur l’ensemble de la chaîne de valeur du paiement au service de nouveaux clients (BtoBtoC). Grâce à sa plateforme industrielle, Market Pay simplifie l’acceptation de nouveaux moyens de paiement, en ligne comme en magasin, propose des cartes de paiement - prépayé, cartes cadeaux - et permet de développer de nouvelles expériences d’achat. Market Pay, racheté en 2021 à 60% par le fonds d’investissements Anacap, accompagne ses clients vers le futur du paiement. Suite à plusieurs acquisitions internationales, Market Pay est composé à ce jour de 210 collaborateurs, et a géré en 2020, 2,3Md de volume de transaction, soit 29 Mds€ en valeur, 130 000 terminaux et plus de 5M de cartes. En 2021, elle acquiert la fintech dejamobile. N’hésitez pas à consulter notre site pour plus d’informations. CONTEXTE...

NOUS CONNAITRE : Fintech française fondée en 2016, Market Pay s’est historiquement développée au sein de l’écosystème Carrefour. Elle met désormais son expertise et ses solutions sur l’ensemble de la chaîne de valeur du paiement au service de nouveaux clients (BtoBtoC). Grâce à sa plateforme industrielle, Market Pay simplifie l’acceptation de nouveaux moyens de paiement, en ligne comme en magasin, propose des cartes de paiement - prépayé, cartes cadeaux - et permet de développer de nouvelles expériences d’achat. Market Pay, racheté en 2021 à 60% par le fonds d’investissements Anacap, accompagne ses clients vers le futur du paiement. Suite à plusieurs acquisitions internationales, Market Pay est composé à ce jour de 210 collaborateurs, et a géré en 2020, 2,3Md de volume de transaction, soit 29 Mds€ en valeur, 130 000 terminaux et plus de 5M de cartes. En 2021, elle acquiert la fintech dejamobile. N’hésitez pas à consulter notre site pour plus d’informations. CONTEXTE...

Who we are Seedrs is the leading equity crowdfunding platform and the most active funder of private companies in the UK, with £2.3B invested into campaigns and more than 1850 deals funded. We allow all types of investors to invest as little or as much as they like in businesses they believe in and share in their success. We allow ambitious businesses in all sectors to raise capital and build community through an efficient, online process. Seedrs’ HQ is in London, with multiple teams based across Europe. Republic, a U.S. based firm, has recently acquired Seedrs in a mission to create the first global private investing platform. Republic operates several distinct business lines including a retail investment platform, a private capital division, and a blockchain advisory practice. The Republic ecosystem has deployed over $1.5 billion in investments, has supported over 600 companies, and comprises over 2M community members across 150 countries. Now, being officially a part of the...

The Business Development Representative will work with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a future career with the Company. Primary responsibilities (not limited to): • Assisting the Sales department(s) with general sales administration duties • Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s • Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. • Provide our clients with best-in-class service on phone, chats and email • Intelligently articulate financial and market-related concepts • Go beyond customer service i.e. skillfully probe for, listen and...

Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...

Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...

Position Purpose: Deploys and configures systems specific to their area of expertise. Guarantees the system (server, resources, storage, and/or application) is up, healthy, and working as designed. Ensures that Infrastructure requests get completed in a timely manner. Maintains and administers enterprise level solutions implemented by Infrastructure team in support of business needs and requirements. Primary Accountabilities/Responsibilities: Directly responsible for the configuration, testing, and deployment of mission critical systems within their realm of responsibility. Provides Top-Tier escalation support for the servers, storage, and/or applications the Engineer is responsible for maintaining. Deploys/Installs, maintains, and repairs systems across the enterprise as well as provides some degree of technical support for the applications therein. Provide advanced level troubleshooting for Server Infrastructure; responsive to tickets and requests which have been...

Description du poste Fort de son succès, iBanFirst accélère son développement et recrute des Business Developers dynamiques et passioné(e)s pour renforcer son équipe de vente parisienne. Commercial(e) dans l'âme, tu souhaites monter rapidement en compétence et évoluer dans un environnement dynamique ? Tu rêves de rejoindre une équipe jeune et motivée ? L'univers scale-up te passionne ? Tu aimes être challengé(e) ? Alors ce poste est pour toi ! Ta mission consiste à créer de nouvelles opportunités commerciales qui contribueront à soutenir la croissance de l’entreprise. Quelles seront tes missions ? En tant que Junior Business Developer, tes missions seront les suivantes : Créer un pipe équilibré de leads inbound et outbound ; Être responsable de ton propre lead sourcing grâce à nos outils adaptés; Prospecter par téléphone, email et médias sociaux professionnel ; Analyser et qualifier les besoins des prospects ; Anticiper le début du développement de solution...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. As Office Coordinator, you will be the ‘heart and soul’ of the team, responsible for ensuring that everything runs smoothly and your colleagues have everything they need to succeed. Working closely with the Country Manager and the HR team, this is a varied and interesting position that requires someone with a flexible, proactive and supportive approach. Cultural fit is hugely important as you will be interacting with the team daily, therefore we are looking for someone that is hard-working and can put forward ideas by observing what is working well and what is not. In this role, you will report directly to the Global Facilities Manager and your main stakeholder will be the Country Manager Position In this role...