89 technical support specialist jobs

About Us As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their...

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a Technical Support Engineer who will be responsible for ensuring the best service satisfaction for our customers. We expect the Technical Support Specialist to: Work in a 5-day schedule, Monitor financial systems using proprietary monitoring systems, Register and resolve service requests, incidents, and problems, Assist DevOps engineers, developers, and QA engineers, Communicate with client and partner company representatives, Exchange knowledge with colleagues. Qualifications Must-have skills: Basic UNIX/Linux training, Experience in Unix/Linux command line, Basic knowledge of shell script languages,...

Join FxPro Group: be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. BankPro is the latest in the group’s expanding financial enterprise, providing professional banking services with flexible and convenient solutions, alongside digital investment platform facilities. As a Cards Operations Specialist , you'll be responsible for managing and overseeing the daily operations related to card services. This includes handling card issuance, transaction processing, customer inquiries and ensuring compliance with regulatory standards. Responsibilities Oversee the end-to-end process of card issuance, including verification, personalization, design, acceptance, maintenance, production, and distribution Monitor daily card transactions, ensuring data accuracy and timely processing. Actively collaborate with service providers and strategic partners, fostering strong relationships to proactively identify and swiftly resolve...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. The Fintech System Senior Java Developer will work across the teams within Fintech. S/he will help to ensure that optimal technical solutions and recommendations are provided in-line with industry best practices and the firm’s technology standards. S/he will work closely with Fintech development teams to help with design, development, and evolution of Fintech solutions. The Person will provide guidelines to development teams and will help research and design innovative solutions. Responsibilities Engage with architects, engineers, business partners, clients, and other systems areas to deliver the best...

We are seeking an experienced Senior Talent Acquisition Specialist to lead end-to-end hiring for Go-To-Market (GTM) roles , including Account Manager, Business Development, and Marketing, with a particular focus on the Australian talent market. This role will be responsible for proactive talent mapping, pipeline development, recruitment delivery, and external talent engagement activities. The role also includes secondary support for technical hiring and requires occasional participation in campus and industry recruitment events to strengthen TMGM's employer brand and broaden talent outreach. Key Responsibilities Manage the full-cycle recruitment process for GTM roles globally, with a focus on Australia/Global Conduct talent mapping and market research to identify and engage high-potential candidates Partner with hiring managers to define role requirements, sourcing strategies, and interview processes Develop job postings and outreach messages aligned with...

The Firm XTX Markets is a leading algorithmic trading firm which uses state-of-the-art machine learning technology to produce price forecasts for over 50,000 financial instruments across equities, fixed income, currencies, commodities and crypto. It uses those forecasts to trade on exchanges and alternative trading venues, and to offer differentiated liquidity directly to clients worldwide. The firm trades over $250bn a day across 35 countries and has over 250 employees based in London, Singapore, New York, Paris, Bristol, Mumbai, Yerevan and Kajaani. We leverage the talent of the people who work here, modern computational techniques and state-of-the-art research infrastructure to analyse large data sets across markets quickly and efficiently, to maximize the effectiveness of our proprietary trading algorithms. We are actively seeking new methods and ideas. The models that drive our trading strategies have evolved considerably over the last 10 years, from econometric methods...

VT Markets is an award-winning multi-asset trading platform trusted by clients in over 160 countries. In 2015, we started with a simple mission — to make trading easy and accessible for everyone. Today, VT Markets has evolved into a one-stop solution for all trading needs. As our team is growing rapidly, we are in search of the best talents to join us. Overview: We are seeking a Senior Business Intelligence Specialist with expertise in predictive modelling to join our team. This role requires both strong business acumen and technical skills to help shape strategic insights that drive our organization’s growth and competitive advantage. Incumbent will work closely with cross-functional teams to collect, analyze, and interpret large datasets, leveraging Predictive Modelling to guide data-driven decisions . This position combines a deep understanding of Business Intelligence and Analytics with the ability to build and implement predictive models that address key business...

About Vantage Markets: https://www.vantagemarkets.com/ Vantage was established in 2009 in Sydney, Australia. Vantage is regulated by the Australian Securities and Investment Commission (ASIC), the Australian Securities and Exchange Commission. which will be responsible for overseeing businesses that provide various types of financial To promote the confidence and participation of investors and consumers in the financial system. Vantage is recognized by many trusted organizations and publishers around the world as a Premium Forex Broker. Including awards for reliability, safety and transparency from financial credit rating agencies such as Forex Broker Australia IBTIMES 2011 Excellence Award Forex, World Finance Foreign Exchange Awards 2012, TheForexAwards.com Best Customer Support 2016. Job Title: Talent Acquisition Specialist Location: Dubai, UAE Experience: Minimum 2 Years Availability: Immediate Joiner Industry: Financial Services / Online Trading Key...

Are you a tech-savvy communicator who enjoys solving problems in a structured environment? Join Barion as a Customer Care Specialist and help us deliver fast, friendly and reliable support across multiple channels. You’ll troubleshoot issues, work with internal teams and improve how we serve our customers. We're based in Budapest, but your impact will reach across regions. This role requires fluency in Hungarian and English while Czech, Slovak, Romanian or Polish is a strong plus. What You’ll Do Support customers via phone, email, live chat and our ticketing system. Solve issues independently or escalate efficiently when needed. Troubleshoot technical problems and follow up on complex cases. Collaborate with internal teams to resolve challenges and improve workflows. Keep documentation and knowledge bases accurate and current. Learn our products inside-out and keep growing with them. What You Bring 1–3 years of relevant experience or a degree in a related...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei , the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Product Marketing is at the...

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team’s Success Operational oversight of key functions and day-to-day decisions that affect IG Limited Drive operational and product delivery to meet agreed objectives Partner with the UAE Senior Executive...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission We are looking for...

We are a global leader in the financial services industry and a FTSE250 company currently recruiting for a Trading Services Analyst with a genuine interest in financial markets and learning more about them. We’ll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding. As a Trading Services Analyst, you'll help deliver world-class and industry-leading trading support to our global client base. We're looking for people who have a passion for excellent client service and financial markets, and who have an interest in learning more about this exciting field! This entry-level role is ideal for candidates with strong interpersonal skills, seeking work in an active and team-focused environment. You're also well suited for the role if you have previous client services experience, thrive on interacting and assisting clients with wide range of queries, and if you have a demonstrated interest or prior exposure to financial...

About PayU PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team This team is part of the Global Business Service (GBS) Centre, home to specialized teams of operations...

Broker Operations Product Specialist will manage the department related third party products, offer support to the Broker Operations team. The person will work closely with other departments to ensure a smooth provision of the service and support to the clients. Main Duties & Responsibilities: Maintain the 24-hour functionality of MT4/MT5 and the bridge. Manage all operational product-related projects. Assist the Head of Broker Operations in providing support and training to the team. Manage, prioritise, escalate issues with other departments to prevent future inefficiencies Actively manage MT4/MT5 and the bridge for any new requirements, acting as an administrator for the business. Collaborate closely with the Treasury, Risk, Onboarding and Compliance departments to resolve issues and improve common processes and procedures. Ensure all databases are up-to-date and client information is accurate. Provide ongoing technical support for all LMAX API...

IronFX is seeking a strategic and results-driven Product Enablement Specialist to support client-facing and other internal teams across the business. This role is essential in helping teams understand our full product range and use it confidently to deliver value to both clients and the business. This is an internal-facing role, fully dedicated to coordinating, managing, and delivering training-related initiatives within the company. You’ll work closely with Product, Marketing, and other teams to turn complex product features into easy-to-understand training and materials that help everyone perform their best. Key Responsibilities Develop and deliver tailored training for different internal teams, making sure everyone understands how to use the products and communicate their value; Design clear and easy-to-follow onboarding and learning materials for product enablement, including training guides, FAQs and other user-friendly resources; Conduct training sessions and...

Papara has been on a mission to create the best financial experience for its users. With over 22 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! Who You Are? University degree in Business Administration, Economics, Industrial Engineering or related field, You have at least 2 years of...

Sygnia is an innovative FinTech company based in South Africa and listed on the main board of the JSE. The company provides asset management, stockbroking, and administration services, as well as a wide range of savings products, to institutional and retail clients. All that we do is supported by leading-edge technology platforms. We are seeking a detail-oriented and experienced Senior Pricing Specialist to join our Valuations team. The role is instrumental in ensuring the accurate pricing of financial instruments and portfolios across various fund types, including life portfolios, collective investment schemes, and exchange-traded funds. The successful candidate will play a key role in maintaining and enhancing pricing methodologies, implementing valuation policies and controls, performing complex valuations, and supporting automation and process improvement initiatives. This position will also include regular interaction with data providers, investment professionals, and...

Market Pay is looking for a L2 Tech Support Specialist as part of our 2nd Level team based in Vilnius. Our service desk provides best of breed, frontline support to our enterprise clients globally. As a L2 Tech Support Specialist , you must be able to: Provide deep analysis of issues on a high availability secure transactional based system providing critical business services to our customers. Be an outstanding IT professional capable of log analysis, API troubleshooting, database querying and complex investigations. Act fast, with urgency and priority. Know when to follow the script and importantly, when not to. Actively seek to reduce the burden on Level 3 teams by identifying and bringing forward initiatives to increase Level 2 skills, knowledge and responsibilities. Collaborate with management, senior team members, Level 3 Support Teams, Duty Managers and 3rd Party Partners. Partner with technical teams and 3rd...