Loyaltek is a Belgian Fintech company specialized in payment solutions. Our goal is to provide more innovative and intuitive payments options. We have an exciting opportunity for an enthusiastic Technical Customer Service Officer to join our dynamic team. Job brief We are looking for an Technical Customer Service Officer who is passionate about payment systems. You will join a dynamic and fast-paced environment and work with cross-functional teams. Responsibilities Based within the “Terminals” department, you will work closely with all areas, to provide technical support for our bank terminals . Handling and carefully responding to all customer inquiries received by phone or email Providing excellent customer service through active listening Following up to customer inquiries by taking specific action in a timely manner Providing technical assistance for questions and problems Aiming to resolve issues on the first call by being proactive Diagnosing system...
15/04/2021
Full time
Loyaltek is a Belgian Fintech company specialized in payment solutions. Our goal is to provide more innovative and intuitive payments options. We have an exciting opportunity for an enthusiastic Technical Customer Service Officer to join our dynamic team. Job brief We are looking for an Technical Customer Service Officer who is passionate about payment systems. You will join a dynamic and fast-paced environment and work with cross-functional teams. Responsibilities Based within the “Terminals” department, you will work closely with all areas, to provide technical support for our bank terminals . Handling and carefully responding to all customer inquiries received by phone or email Providing excellent customer service through active listening Following up to customer inquiries by taking specific action in a timely manner Providing technical assistance for questions and problems Aiming to resolve issues on the first call by being proactive Diagnosing system...
We are looking for a Junior KYC Operations Analyst to join our Customer Service team. Reporting directly to the KYC Operations Supervisor, the successful candidate will be responsible for ensuring that all existing client relationships have undergone the appropriate client screening, as mandated by the relevant AML Processes and the KYC procedures. If you consider yourself as the ideal candidate for this exciting opportunity of the KYC Operations Analyst, apply now! More Specifically, As a KYC Operations Analyst, You Will Assess and evaluate new account information, using various resources to confirm account information; Perform the required KYC screening on existing clients by documenting and corroborating the information obtained on the client, as required by the KYC procedures; Be responsible for the maintenance of client and account information in the respective bank systems, including information about authorized signatories; Monitor the end to end process of...
15/04/2021
Full time
We are looking for a Junior KYC Operations Analyst to join our Customer Service team. Reporting directly to the KYC Operations Supervisor, the successful candidate will be responsible for ensuring that all existing client relationships have undergone the appropriate client screening, as mandated by the relevant AML Processes and the KYC procedures. If you consider yourself as the ideal candidate for this exciting opportunity of the KYC Operations Analyst, apply now! More Specifically, As a KYC Operations Analyst, You Will Assess and evaluate new account information, using various resources to confirm account information; Perform the required KYC screening on existing clients by documenting and corroborating the information obtained on the client, as required by the KYC procedures; Be responsible for the maintenance of client and account information in the respective bank systems, including information about authorized signatories; Monitor the end to end process of...
At Isabel Group Multicloud, PaaS, DevOps and SRE principles are good examples of how our IT Operations team is supporting in the business needs for faster and easier go-to-market. We are currently looking for an OpenShift Engineer to implement, maintain and support our OpenShift environments using infrastructure-as-code and automation (Ansible) as well as GitOps (ArgoCD), following standards and security best practices across our different environments. With the introduction of OpenShift 4 , we are also looking into rolling out Service Mesh and codifying our operational knowledge into Operators to minimize repetitive tasks and ensure consistency across our different clusters. At Isabel, an OpenShift Engineer should ensure systems are secure, stable and compliant to internal and external regulatory requirements. Being a player in the financial landscape, security should always...
12/04/2021
Full time
At Isabel Group Multicloud, PaaS, DevOps and SRE principles are good examples of how our IT Operations team is supporting in the business needs for faster and easier go-to-market. We are currently looking for an OpenShift Engineer to implement, maintain and support our OpenShift environments using infrastructure-as-code and automation (Ansible) as well as GitOps (ArgoCD), following standards and security best practices across our different environments. With the introduction of OpenShift 4 , we are also looking into rolling out Service Mesh and codifying our operational knowledge into Operators to minimize repetitive tasks and ensure consistency across our different clusters. At Isabel, an OpenShift Engineer should ensure systems are secure, stable and compliant to internal and external regulatory requirements. Being a player in the financial landscape, security should always...
The financial services landscape is currently going through a major upheaval, as banks and insurance firms are facing market challenges, demanding client expectations, competition from Tech and Fintech players, and increasingly complex regulatory matters. This means the focus is on reducing costs and coping with the regulatory push, while achieving profitable growth and promoting innovation. At EY we go further than just help our clients to deal these changes: we are part of the change, and help shape the financial sector of the future, which is why we built a strong Digital & Customer practice in Belgium. Our goal is to help financial institutions ride the digital transformation wave, by co-creating innovative ideas, developing prototypes and minimum viable products, and delivering appropriate digital assets. You will have the opportunity to drive innovation at large incumbents, helping them to become more customer-centric. But also, to drive EY fast growth, You will be...
08/04/2021
Full time
The financial services landscape is currently going through a major upheaval, as banks and insurance firms are facing market challenges, demanding client expectations, competition from Tech and Fintech players, and increasingly complex regulatory matters. This means the focus is on reducing costs and coping with the regulatory push, while achieving profitable growth and promoting innovation. At EY we go further than just help our clients to deal these changes: we are part of the change, and help shape the financial sector of the future, which is why we built a strong Digital & Customer practice in Belgium. Our goal is to help financial institutions ride the digital transformation wave, by co-creating innovative ideas, developing prototypes and minimum viable products, and delivering appropriate digital assets. You will have the opportunity to drive innovation at large incumbents, helping them to become more customer-centric. But also, to drive EY fast growth, You will be...
Loyaltek is a Belgian FinTech company specialized in gift card solutions for shopping centers. Our Gift & Promo Card solutions are used by over 350 shopping centers across Europe.We are a leading provider of innovative and engaging payment solutions to shopping centers, retail parks, and city centers. We are currently looking for an ambitious and energetic Business Developer to help us expand our clientele in Italy and Central Europe. The Business Developer will take over a mix of existing accounts and new sales territories. To excel in this role you should be an active listener, have an engaging sales personality, be able to converse and negotiate business opportunities in several languages (Italian, French, and English are required), and possess a hunger to chase and close new business.. Business Developer Responsibilities: Based within the “Business Development & Client Relations” department,you'll identify new business opportunities in order to generate new...
31/03/2021
Full time
Loyaltek is a Belgian FinTech company specialized in gift card solutions for shopping centers. Our Gift & Promo Card solutions are used by over 350 shopping centers across Europe.We are a leading provider of innovative and engaging payment solutions to shopping centers, retail parks, and city centers. We are currently looking for an ambitious and energetic Business Developer to help us expand our clientele in Italy and Central Europe. The Business Developer will take over a mix of existing accounts and new sales territories. To excel in this role you should be an active listener, have an engaging sales personality, be able to converse and negotiate business opportunities in several languages (Italian, French, and English are required), and possess a hunger to chase and close new business.. Business Developer Responsibilities: Based within the “Business Development & Client Relations” department,you'll identify new business opportunities in order to generate new...
Isabel Group is a leading player in the Belgian Fintech landscape. Our mission is to help organizations focus on their core challenges by removing hassle from their administrative processes. We do so by enabling the seamless and secure exchange of documents, payments, and identities. We believe that by building bridges between all actors across the financial value chain, information and transactions can flow more freely and unlock insights leading to better business decisions. We are looking for a LEAD QUALIFIER to help us commercialize the services SignHere, Isabel 6/Seven and Ponto. Y ou will serve as the primary point of contact for inbound leads. We are looking for a highly motivated, experienced, and pro-active colleague to join our team and help drive demand and sales pipeline through inbound qualification. This role is focused on managing inbound demand generated by our Marketing efforts. You will be...
27/03/2021
Full time
Isabel Group is a leading player in the Belgian Fintech landscape. Our mission is to help organizations focus on their core challenges by removing hassle from their administrative processes. We do so by enabling the seamless and secure exchange of documents, payments, and identities. We believe that by building bridges between all actors across the financial value chain, information and transactions can flow more freely and unlock insights leading to better business decisions. We are looking for a LEAD QUALIFIER to help us commercialize the services SignHere, Isabel 6/Seven and Ponto. Y ou will serve as the primary point of contact for inbound leads. We are looking for a highly motivated, experienced, and pro-active colleague to join our team and help drive demand and sales pipeline through inbound qualification. This role is focused on managing inbound demand generated by our Marketing efforts. You will be...
As a leading business in secure payment processing, security is at the core of Isabel Group. User Access Management is one of its most important aspects. The User Access Specialist will act as RBAC (Role Based Access Control) Coordinator and will help Isabel Group take a major step in User Access Management. Your role You will help our CISO create and implement the UAM improvement plan. You will have an advisory role in the matters of user access aspects of cyber security to the organization and will have a supporting role in the development, issuance and maintenance of the detailed security strategies and policies. You will drive the effort to define the RBAC roles and implement them throughout Isabel Group for all business users as well as privileged accounts. You will provide specialist support within the security team for all matters relating to the Identity and Access Management and its governance within Isabel Group. Being part of the Security Operations Team, you may...
27/03/2021
Full time
As a leading business in secure payment processing, security is at the core of Isabel Group. User Access Management is one of its most important aspects. The User Access Specialist will act as RBAC (Role Based Access Control) Coordinator and will help Isabel Group take a major step in User Access Management. Your role You will help our CISO create and implement the UAM improvement plan. You will have an advisory role in the matters of user access aspects of cyber security to the organization and will have a supporting role in the development, issuance and maintenance of the detailed security strategies and policies. You will drive the effort to define the RBAC roles and implement them throughout Isabel Group for all business users as well as privileged accounts. You will provide specialist support within the security team for all matters relating to the Identity and Access Management and its governance within Isabel Group. Being part of the Security Operations Team, you may...
Viva Wallet is het eerste disruptieve Europese fintech bedrijf dat volledig vanuit de Cloud werkt. Sinds 2010 gebruiken we Microsoft Azure om zowel grote als kleine bedrijven in 23 EU-landen van een fantastische dienstverlening te voorzien waarbij gebruiksgemak voorop staat. Door middel van betaalterminals, de Viva Wallet POS app en onze betalingsgateways voor webwinkels kunnen onze klanten gebruik maken van een innovatief systeem voor het aan- en verkopen van diensten en producten. Daarnaast bieden we ook zakelijke IBAN-rekeningen en een Viva Wallet Mastercard aan. We zijn op zoek naar een enthousiaste TeleSales Vertegenwoordiger voor onze Viva Wallet kantoor in Brussel, Belgïe. De succesvolle kandidaat zal verantwoordelijk zijn voor het leveren van een bijdrage aan het genereren van omzet voor ons bedrijf, terwijl hij/zij telefonische sales deals sluit en een goede klantrelatie onderhoudt. Meer Specifiek, Als TeleSales Vertegenwoordiger Zult u Dat Doen Contact opnemen...
26/03/2021
Full time
Viva Wallet is het eerste disruptieve Europese fintech bedrijf dat volledig vanuit de Cloud werkt. Sinds 2010 gebruiken we Microsoft Azure om zowel grote als kleine bedrijven in 23 EU-landen van een fantastische dienstverlening te voorzien waarbij gebruiksgemak voorop staat. Door middel van betaalterminals, de Viva Wallet POS app en onze betalingsgateways voor webwinkels kunnen onze klanten gebruik maken van een innovatief systeem voor het aan- en verkopen van diensten en producten. Daarnaast bieden we ook zakelijke IBAN-rekeningen en een Viva Wallet Mastercard aan. We zijn op zoek naar een enthousiaste TeleSales Vertegenwoordiger voor onze Viva Wallet kantoor in Brussel, Belgïe. De succesvolle kandidaat zal verantwoordelijk zijn voor het leveren van een bijdrage aan het genereren van omzet voor ons bedrijf, terwijl hij/zij telefonische sales deals sluit en een goede klantrelatie onderhoudt. Meer Specifiek, Als TeleSales Vertegenwoordiger Zult u Dat Doen Contact opnemen...
Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional procedures. Founded in 2009, we are now positioned among the fastest-growing companies in the sector! Headquartered in London, we have more than 1000 staff covering over 50 nationalities (and counting!) working across more than 27 offices worldwide and serving more than 45,000 clients every day. Hard work pays off: Ebury has just received a £350 million investment from Banco Santander and has won over 20 internationally recognised awards such as the Growing Business of the Year 2019: Larger Company (Turnover £50m+) and Financial Times: 1000 Europe's Fastest-Growing Companies (which we have been awarded twice: 2017 and 2019!). None of this would have been possible without what we’re most proud of: our great community....
24/03/2021
Full time
Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional procedures. Founded in 2009, we are now positioned among the fastest-growing companies in the sector! Headquartered in London, we have more than 1000 staff covering over 50 nationalities (and counting!) working across more than 27 offices worldwide and serving more than 45,000 clients every day. Hard work pays off: Ebury has just received a £350 million investment from Banco Santander and has won over 20 internationally recognised awards such as the Growing Business of the Year 2019: Larger Company (Turnover £50m+) and Financial Times: 1000 Europe's Fastest-Growing Companies (which we have been awarded twice: 2017 and 2019!). None of this would have been possible without what we’re most proud of: our great community....
Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments. Who We Are Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments. What You’ll Do Building and extending a highly available financial platform, processing €2.5B+ per year Developing interfaces between web/application/mobile and API’s/Protocols Testing and automating processes Being member of a team, working in DevOps mode Guiding and helping fellow team members with your expertise Specifying, engineering...
18/03/2021
Full time
Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments. Who We Are Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments. What You’ll Do Building and extending a highly available financial platform, processing €2.5B+ per year Developing interfaces between web/application/mobile and API’s/Protocols Testing and automating processes Being member of a team, working in DevOps mode Guiding and helping fellow team members with your expertise Specifying, engineering...
Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments. Who are YOU? Software Development defines you, it is a passion you want to share with others and want to improve every day You don't only write code, you own it and you feel responsible for the software you build For you, testing is of utmost importance ; better yet, you think automated testing is the way forward in order for you to fully concentrate on writing software instead of focusing on debugging From time to time, you are not afraid to plunge into old code (written in antique languages like VBScript/ASP and Pascal/Delphi); however, we are re-writing all our applications with .NET Core and ASP .NET Core in micro-services Must haves are knowledge in and...
18/03/2021
Full time
Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments. Who are YOU? Software Development defines you, it is a passion you want to share with others and want to improve every day You don't only write code, you own it and you feel responsible for the software you build For you, testing is of utmost importance ; better yet, you think automated testing is the way forward in order for you to fully concentrate on writing software instead of focusing on debugging From time to time, you are not afraid to plunge into old code (written in antique languages like VBScript/ASP and Pascal/Delphi); however, we are re-writing all our applications with .NET Core and ASP .NET Core in micro-services Must haves are knowledge in and...
