Position As a Desktop Support / Service Desk Specialist, you will provide first level response within Interactive Brokers (IB) on any information technology related issues regarding the Microsoft Windows platform. You will assist business and development end-users over the phone, by email and through a centralized ticketing system to resolve or escalate any IT issues. This position requires good technical knowledge and polished communications skills. The key competencies include intermediate knowledge of Windows and networking technologies with a strong motivation to advance your skills. You need to have patience with those who are less technically savvy, and ability to function in a fast-paced business environment with a high sense of urgency. Additional requirements for this role are dependability and willingness to go above and beyond the call of duty in assisting end-users and following technical issues through to resolution. Essential Job Functions Provide technical...
26/07/2021
Full time
Position As a Desktop Support / Service Desk Specialist, you will provide first level response within Interactive Brokers (IB) on any information technology related issues regarding the Microsoft Windows platform. You will assist business and development end-users over the phone, by email and through a centralized ticketing system to resolve or escalate any IT issues. This position requires good technical knowledge and polished communications skills. The key competencies include intermediate knowledge of Windows and networking technologies with a strong motivation to advance your skills. You need to have patience with those who are less technically savvy, and ability to function in a fast-paced business environment with a high sense of urgency. Additional requirements for this role are dependability and willingness to go above and beyond the call of duty in assisting end-users and following technical issues through to resolution. Essential Job Functions Provide technical...
We are looking for a motivated and technology-oriented candidate to join our Team in Zug, Switzerland. The New Account Specialist will assist potential and existing clients with the application process, answer general questions about services Interactive Brokers offers, demonstrate and express a positive attitude when speaking to callers. Responsibilities As member of the New Accounts team, you will be responsible for processing institutional and retail client applications on a daily basis You will review documentation related to new account openings in accordance to European regulations. Correspond with clients, sales representatives and customer service representatives Collaborate with other cross functional teams to assist with account approval and maintenance Cross reference multiple databases, ensure that regulatory aspects of AML and KYC are completed prior account opening Follow internal policy and procedures when dealing with various account-related tasks...
21/07/2021
Full time
We are looking for a motivated and technology-oriented candidate to join our Team in Zug, Switzerland. The New Account Specialist will assist potential and existing clients with the application process, answer general questions about services Interactive Brokers offers, demonstrate and express a positive attitude when speaking to callers. Responsibilities As member of the New Accounts team, you will be responsible for processing institutional and retail client applications on a daily basis You will review documentation related to new account openings in accordance to European regulations. Correspond with clients, sales representatives and customer service representatives Collaborate with other cross functional teams to assist with account approval and maintenance Cross reference multiple databases, ensure that regulatory aspects of AML and KYC are completed prior account opening Follow internal policy and procedures when dealing with various account-related tasks...
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 260 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. What will you be working with? You will play a central role in defining our automation testing processes and deciding on toolset used for testing. The focus is on setting up a business valuable and reliable testing framework, primarily based on End-To-End scenarios. You will work close with the project teams and DevOps ensuring that the principals are followed. We expect our developers to test their piece of code, while you...
19/07/2021
Full time
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 260 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. What will you be working with? You will play a central role in defining our automation testing processes and deciding on toolset used for testing. The focus is on setting up a business valuable and reliable testing framework, primarily based on End-To-End scenarios. You will work close with the project teams and DevOps ensuring that the principals are followed. We expect our developers to test their piece of code, while you...
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 260 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. What will you be working with? As front-end engineer at Bitcoin Suisse in Zug, Switzerland you will play an important role in projects working in close collaboration with product owners, developers, solution architects and project managers. Our products vary from large digital platforms to the dynamic landscape of DeFi products. How we work As a technological leader in the fast-paced crypto space, we are required to react...
19/07/2021
Full time
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 260 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. What will you be working with? As front-end engineer at Bitcoin Suisse in Zug, Switzerland you will play an important role in projects working in close collaboration with product owners, developers, solution architects and project managers. Our products vary from large digital platforms to the dynamic landscape of DeFi products. How we work As a technological leader in the fast-paced crypto space, we are required to react...
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 260 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. About the Role Bitcoin Suisse runs the world's 4th largest custodial Staking Infrastructure for 7 currencies serving thousands of clients. To further increase the reliability and expand the business with more currencies we are looking for an expert at the intersection of Staking and IT-Infrastructure. You’ll be working closely together with the Product Owner Staking, Custody, Mid-Office and IT-Infrastructure team together. Main...
19/07/2021
Full time
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 260 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. About the Role Bitcoin Suisse runs the world's 4th largest custodial Staking Infrastructure for 7 currencies serving thousands of clients. To further increase the reliability and expand the business with more currencies we are looking for an expert at the intersection of Staking and IT-Infrastructure. You’ll be working closely together with the Product Owner Staking, Custody, Mid-Office and IT-Infrastructure team together. Main...
Job Description & Responsibilities Monitor real-time systems for margin deficits, erroneous trades, significant net liquidation changes and other issues Order execution across multiple asset classes: equities, options, futures, bonds, mutual funds, FX, CFDs Monitoring and adjusting margin requirements based on regulatory rules and market risks Ability to solve problems under pressure and focus on wide scale service issues Support clients via phone, chat and tickets on trade and margin related issues Assist and support the Quality Assurance Department with complaint resolution Analyse existing systems and processes in order to recommend and assist in the implementation of enhancements and preventive risk measures Qualification & Skills University degree in finance, economics or related field Minimum 2 years of financial industry experience In depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and...
16/07/2021
Full time
Job Description & Responsibilities Monitor real-time systems for margin deficits, erroneous trades, significant net liquidation changes and other issues Order execution across multiple asset classes: equities, options, futures, bonds, mutual funds, FX, CFDs Monitoring and adjusting margin requirements based on regulatory rules and market risks Ability to solve problems under pressure and focus on wide scale service issues Support clients via phone, chat and tickets on trade and margin related issues Assist and support the Quality Assurance Department with complaint resolution Analyse existing systems and processes in order to recommend and assist in the implementation of enhancements and preventive risk measures Qualification & Skills University degree in finance, economics or related field Minimum 2 years of financial industry experience In depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and...
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 200 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. About the role: As Linux / Network Engineer you are responsible for the cloud-based infrastructure on which the trading, custody, support, and many other services operate to facilitate Bitcoin Suisse clients to trade, invest and securely store crypto assets 24/7. You will be working on an IT environment in spanning 3 locations with around 180 employees. What will be your tasks? Design, implement and extend of the...
14/07/2021
Full time
Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 200 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. About the role: As Linux / Network Engineer you are responsible for the cloud-based infrastructure on which the trading, custody, support, and many other services operate to facilitate Bitcoin Suisse clients to trade, invest and securely store crypto assets 24/7. You will be working on an IT environment in spanning 3 locations with around 180 employees. What will be your tasks? Design, implement and extend of the...
