PayPal
Dundalk, Louth, Ireland
Job Description Summary: The Customer Success Desk Support is a fundamental component of the PayPal Merchant Services Organization. Your core responsibility will be offering back office support to a specified group of Customer Success Managers. Working with other departments will be a vital part of this role. Job Description: Key Responsibilities: Provide world class service to Merchants and Customer Success Managers Manage the Dispute and Chargeback process for managed Merchants Collaborate with our Risk & Compliance teams to gather documents & complete reviews Provide custom reporting for Merchants & Account Managers outside of normal process Craft merchant facing written correspondence using proper email etiquette and language Projects and ad-hoc requests may be required from time to time. Research account related issues Work with other departments to resolve merchant concerns Creative problem solving with little guidance Requirements: Min. 1+...