The Opportunity We are seeking a talented Regional Sales Manager who is responsible for generating net new revenues for the company in an assigned territory, selling entire CO-OP suite of products.
This position is fully-remote . That means we are open to talent across the country and the person in this position will be able to continue working remotely even after we transition back into our physical office locations.
What You Can Look Forward To
Leads sales of debit card processing, credit card processing, surcharge free ATM network, ATM terminal driving, Shared Branching, Call Center, and Online Bill Pay.
Identifies net new revenue opportunities within territory and advance these new business opportunities. Territory planning and understanding addressable market. Prospects, develops and closes new business.
Communicates with prospective Credit Union executives, conveys value proposition of CO-OP ecosystem, and develops new sales...
06/05/2021
Full time
The Opportunity We are seeking a talented Regional Sales Manager who is responsible for generating net new revenues for the company in an assigned territory, selling entire CO-OP suite of products.
This position is fully-remote . That means we are open to talent across the country and the person in this position will be able to continue working remotely even after we transition back into our physical office locations.
What You Can Look Forward To
Leads sales of debit card processing, credit card processing, surcharge free ATM network, ATM terminal driving, Shared Branching, Call Center, and Online Bill Pay.
Identifies net new revenue opportunities within territory and advance these new business opportunities. Territory planning and understanding addressable market. Prospects, develops and closes new business.
Communicates with prospective Credit Union executives, conveys value proposition of CO-OP ecosystem, and develops new sales...
The Opportunity We are seeking a talented Incident Analyst lead, document and resolve all incidents across the CO-OP enterprise. Incidents may include, but are not limited to, system outages, degradation of service, security, privacy and business continuity issues. An incident analyst is responsible for both working independently and leading group efforts necessary to resolve issues. Shift: 4/3/3/4 – Wednesday through Saturday (every other Wednesday), 8:00 AM to 8:00 PM Eastern What You Can Look Forward To Leads incident management calls for resolution of alerts and escalations by working with appropriate technical teams including Platform Engineers, Database Administrators, Network Operations, System Analysts, and others as required. Reviews and reacts to monitoring alerts using various tools such as ServiceNow, Pingdom, SolarWinds, AppDynamics, and Azure Monitor. Coordinates with processing partner vendors to resolve incidents and understanding impact to CO-OP...
27/04/2021
Full time
The Opportunity We are seeking a talented Incident Analyst lead, document and resolve all incidents across the CO-OP enterprise. Incidents may include, but are not limited to, system outages, degradation of service, security, privacy and business continuity issues. An incident analyst is responsible for both working independently and leading group efforts necessary to resolve issues. Shift: 4/3/3/4 – Wednesday through Saturday (every other Wednesday), 8:00 AM to 8:00 PM Eastern What You Can Look Forward To Leads incident management calls for resolution of alerts and escalations by working with appropriate technical teams including Platform Engineers, Database Administrators, Network Operations, System Analysts, and others as required. Reviews and reacts to monitoring alerts using various tools such as ServiceNow, Pingdom, SolarWinds, AppDynamics, and Azure Monitor. Coordinates with processing partner vendors to resolve incidents and understanding impact to CO-OP...
The Opportunity We are seeking a talented Configuration Quality Control Analyst to carry out all low complexity quality control processes; developing test plans and test cases from functional specifications and business requirements, executing test cases, tracking system configuration defects. Resources will be responsible for verifying the configuration fixes in FDR and/or FIS systems and/or files for Financial Institutions based on the client requirements, any data mapping documents, FD or FIS Manuals. This includes functional and validation testing. This role partners closely with Business Analysts and Configuration Analysts. It is essential to ensuring on-time, on-budget, and accurate delivery of new and enhanced product configuration that meet or exceed client expectations. What You Can Look Forward To
Work closely with Business Analysts to write test plans to support configuration releases.
Develop test plans and test cases from functional specifications...
25/04/2021
Full time
The Opportunity We are seeking a talented Configuration Quality Control Analyst to carry out all low complexity quality control processes; developing test plans and test cases from functional specifications and business requirements, executing test cases, tracking system configuration defects. Resources will be responsible for verifying the configuration fixes in FDR and/or FIS systems and/or files for Financial Institutions based on the client requirements, any data mapping documents, FD or FIS Manuals. This includes functional and validation testing. This role partners closely with Business Analysts and Configuration Analysts. It is essential to ensuring on-time, on-budget, and accurate delivery of new and enhanced product configuration that meet or exceed client expectations. What You Can Look Forward To
Work closely with Business Analysts to write test plans to support configuration releases.
Develop test plans and test cases from functional specifications...
The Opportunity We are seeking a talented Fraud Project and Analytics Lead to provide expertise in ongoing companywide projects regarding Fraud operations for all platforms. Provide support to Fraud organization on internal project initiatives. What You Can Look Forward To Leads project initiatives that support the Fraud organization. Support internal fraud initiatives for the overall Fraud organization. Provides effective and consistent communication to management, external clients and vendors. Assists with planning and implementation of new products, product enhancements and special projects. Provides effective and consistent communication to staff and management on companywide projects. Leads fraud specific tasks associated to projects. Assist client relationship teams regarding fraud impact of new project initiatives. Monitors team metrics and reporting to determine progress in meeting goals. Develop and maintain successful working...
20/04/2021
Full time
The Opportunity We are seeking a talented Fraud Project and Analytics Lead to provide expertise in ongoing companywide projects regarding Fraud operations for all platforms. Provide support to Fraud organization on internal project initiatives. What You Can Look Forward To Leads project initiatives that support the Fraud organization. Support internal fraud initiatives for the overall Fraud organization. Provides effective and consistent communication to management, external clients and vendors. Assists with planning and implementation of new products, product enhancements and special projects. Provides effective and consistent communication to staff and management on companywide projects. Leads fraud specific tasks associated to projects. Assist client relationship teams regarding fraud impact of new project initiatives. Monitors team metrics and reporting to determine progress in meeting goals. Develop and maintain successful working...
The Opportunity We are seeking a talented Client Services Representative I to provide the highest quality customer care to CO-OP Financial Services credit unions, the National Relationship Management team and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned.
This position is on-site . That means that the person in this position is expected to work in our physical office location. As stated above, we are doing everything we can to protect our employees that are working on-site and greatly appreciate their commitment.
What You Can Look Forward To
Maintaining a high level of client satisfaction by treating each caller with respect, enthusiasm and professionalism.
Act as a liaison between assigned client, sales, operations, Network Implementation, Operations and IT departments. This person is the first line of contact...
13/04/2021
Full time
The Opportunity We are seeking a talented Client Services Representative I to provide the highest quality customer care to CO-OP Financial Services credit unions, the National Relationship Management team and other internal clients by providing timely problem resolution in order to assist with managing and retaining existing client relationships while managing special projects as assigned.
This position is on-site . That means that the person in this position is expected to work in our physical office location. As stated above, we are doing everything we can to protect our employees that are working on-site and greatly appreciate their commitment.
What You Can Look Forward To
Maintaining a high level of client satisfaction by treating each caller with respect, enthusiasm and professionalism.
Act as a liaison between assigned client, sales, operations, Network Implementation, Operations and IT departments. This person is the first line of contact...
