Tribe Payments
Kaunas, Lithuania
This is Tribe Tribe is a rapidly growing payments technology company on a mission to make the world of payments simple, secure and accessible. Tribe’s technology is built for today’s challenges and tomorrow’s opportunities. At Tribe , we dream of a future where payments innovation supports the day-to-day experiences that end-users crave. We focus on creating solutions that press ‘fast-forward’ on the innovation lifecycle, without compromising quality, operational value, or stability. Join our ever-growing Tribe Payments team as an Customer Operations Manager in our products and help us change how this market perceives payments. What You Would Do:
Own operational support for assigned customers, ensuring smooth daily operations and proactive issue resolution
Act as the primary escalation point for customers when support cases require additional attention
Report on key customer success and operational metrics, such as customer...