10 Forex & Fintech jobs in Metro Manila

Job Description Your exceptional Customer Service talent: Provide prompt, efficient and high standard customer service support in Crypto trading via live chat, email and phone calls. Familiar with company trading platform and keeping up-to-date on general market conditions to attend inquiries and provide first class trading experience. Diligently and effectively manage and follow up any enquiry of current or prospective clients. Understand customer's needs and convert it as feedback opportunities to innovate the service. Continuously seek for improvement to enhance team's performance and work efficiently. Excellent problem solving skills, team player and driven for growth. Your Prolific Skills & Background Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field. Background in Finance, Accounting, Customer Service, Stock Trading, Forex and Investment related background are highly encouraged to apply Excellent...

THE ROLE The key objective of this role is to ensure CAG is the leading personal finance content marketing platform in the Philippines. This role will require you to be an expert in formulating content strategy, editorial standards, ensuring brand consistency, analytics, and optimization for multiple CAG brands. The position collaborates across all departments, including commercial, product, and the broader marketing team. YOUR TASK Content Strategy Manage the overall content creation and distribution strategy for website copy, editorials, sponsored, social, e-mail, and sales enablement materials Ensure all content is on-brand plus consistent in terms of style, quality, and tone of voice Overseeing the development of a monthly content calendar across all owned channels and managing its execution Benchmark content with competitors and other reputed financial publications to ensure our content is best-in-class, data-driven, accurate, and easily digestible for the...

PayMaya is revving up insurance with technology, taking it online and obliterating much of the paperwork associated with it. Creating products that are a cut above the mundane with a simple, transparent, and stress-free process of getting insurance on a fully digital servicing platform that cuts across our different lines of business. A solution which integrates seamlessly through the various customer journeys is what we are looking to build. Using data, analytics, and technology, the company’s platform will enable our customers to access relevant insurance products in one click based on their risk profile.     Responsibilities Identify market opportunities and competition, build business cases and define product vision and strategy Design, Price, and Productize innovative insurance products across all lines of businesses working with partner insurance underwriters Closely working with other product, sales & business development teams to discuss and...

Job Opportunity:   The Product Manager (FinTech and Digital Payments) role will be responsible for driving technical product initiatives from inception through execution. In this role, you will collaborate closely with the platform team engineers, data science, operations, and other cross-functional team members to help expand and increase access to digital payment solutions by further improving the platform that forms the backbone of PayMaya's modern financial products. Job Responsibilities: Work with the engineering, data science, and operations teams to develop new innovations and further strengthen our current services and offerings Spearhead the end-to-end product life cycle from understanding market needs and goals, observing trends, building the business case, defining product requirements, and collaborating with internal teams and external partners for the delivery and roll-out Drive and manage the various product roadmaps by identifying areas of...

Senior Specialist, Workforce – Quezon City, Philippines Do you enjoy planning for the future, ensuring that available resources are fit for purpose? Would you like to utilize your skills to help us optimize our workforce management function? Join Western Union as a Senior Specialist, Workforce. Motivated by our values: purpose driven, globally minded, and trustworthy & respectful We are a FinTech that is using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We are a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better requires process, discipline and simplification You will be part of the Global Work Force Management team that is responsible for workload forecasting, staffing capacity planning, scheduling, and real-time performance monitoring. You will also focus on delivering...

The Company GoBear is Asia’s leading financial services platform with a mission to improve the financial health of our region’s many people. We do that by empowering users with the know-how, tools and financial products to meet their individual needs. More importantly, we believe that personal financial health leads to more secure, stable, and sustainable communities across Asia. Yes, we feel we have a higher purpose. Our financial services platform includes an online marketplace for financial products, digital insurance brokerage, and digital lending business all built on a strong foundation of data to drive efficiency. To date, we have served over 55 million users searching for more than 2,000 products. As a fintech leader, we bring innovative solutions to address important local market challenges (of which there are many!). Our alternative data - including consumer behaviour and digital footprints - gives us critical insights to assess and price risk better,...

What We Are Looking For Familiarity with Search Engine Optimization duties Outstanding ability to think creatively, strategically, and identify and resolve problems Excellent verbal and written communication skills Ability to work within a team and independently Strong analytical skills, in-depth experience with website analytics tools Knowledge of ranking factors and search engine algorithms Up to date with the latest trends and best practices in SEO What Would Set You Apart Experience with FinTech companies, but not required Experience working with a global organization Experience in link building outreach Experience in using Ahrefs and/or Screaming Frog Knowledge of Wordpress CMS Knowledge of Pitchbox prospecting tool, but not required Familiarity with HTML and CSS, but not required High proficiency in Microsoft Excel, but not required Interest in cryptocurrencies and blockchain Google Analytics Certified What We...

What We Are Looking For At least one year experience as a customer service representative, preferably in the finance industry or E-commerce. An analytical mindset. Excellent verbal and written communication skills in English. Ability to multi-task, prioritize, and control time effectively. Strong ability in using IT for professional use and can handle somewhat technical queries from customers. Knowledge of the cryptocurrency/blockchain field is a big plus. Multi-lingual capability is an advantage. What Would Set You Apart Industry Knowledge with FinTech Experience with customer support (Zendesk) Experience working in a global organization Experience or interest in cryptocurrency, blockchain and/or financial technological skill sets What We Offer Free Lunch/Snacks Work From Home (For Now) Shifting Schedules HMO/Gym Benefits Transportation/Data Allowance Not what you are looking for? Try these related job searches...

The AML Investigations Officer role is responsible for AML (Anti-Money Laundering) risk identification and escalation, transaction monitoring and investigation, covered transaction, and suspicious transaction reporting. The specialist will oversee every element of covered & suspicious transaction reporting and related activities such as Sanctions and PEP Screening, Risk Profiling and Transaction Monitoring, as deemed necessary.  What we need: At least 5 years of relevant experience in AML, KYC, Compliance, or Audit A university/college degree in economics, management, or any related discipline Ideally from a fintech, banking, or financial industry What you will do: Performs investigations of KYC alerts and identify potential matches to watchlist and politically exposed person list Conducts investigations of AML alerts and cases, perform end to end review of customer profile, transactional history analysis and relevant financial data, identify...

THE ROLE As the first point of interaction between SingSaver and our customers, the Customer Service Specialist will be a brand ambassador for SingSaver. They are expected to be friendly and helpful in their day to day interactions with our customers. This role works with various internal teams to help customers problem-solve, and prevent any foreseeable customer issues. YOUR TASK Customer Support Manage incoming inquiries, via email, related to product or reward redemption processes.  Resolve customer’s issues and complaints calmly and respectfully by clarifying customer’s need, identifying the cause, and providing a suitable and feasible solution Coordinate with internal departments to resolve customer queries within specified timelines Escalating issues to team lead or management promptly Contribute to team effort by accomplishing related team KPIs when required Administration and Business Operations Update and maintain the customer database system as...