Vodeno
Katowice, Śląskie, Poland
Service Delivery Improvement Senior Specialist Vodeno, a brand new FinTech company on the European market is expanding rapidly and looking to hire the best in class Service Delivery Improvement Senior Specialist. We need you to help us identify issues that traditional banks are facing in the time of cloud revolution and to help them accelerate processes that currently take up too much of their valuable time. If you have an ambition, and motivation to work with professionals like you plus you would like to deep dive into fascinating and complex international projects, then this is a perfect opportunity for you. APPLY & join our fast-growing team and create the future of the financial industry in Europe! Main objective of this role is to drive actions in order to continuously increase service quality and build trust relationships with our Customers. Proactively improve, automate, monitor and control existing mechanisms and processes : Incident/request/change...