3 Forex & Fintech jobs in South Australia

THE COMPANY OurMoneyMarket is Australia's fastest-growing financial technology ("Fintech") company, whose brand 'Handypay' has become one of Australia's largest and most innovative home improvement payment plan providers. ABOUT THE ROLE You will be a responsible for managing and resolving all escalated internal and external disputes in an efficient and transparent manner, in line with the regulatory, legislative, and business requirements. This role will work with customers and other external parties (e.g. AFCA), to resolve disputes in a timely, fair and reasonable manner. Reporting to the Chief Operations Officer, you will: Manage the investigation and resolution of escalated disputes (by phone or in writing) in accordance with OMM policies, procedures and regulatory obligations Conduct IDR and AFCA assessments Communicate with necessary stakeholders including customers and external dispute resolution bodies Negotiate settlements directly with customers, where...

THE COMPANY OurMoneyMarket is Australia's fastest-growing financial technology ("Fintech") company, whose brand 'Handypay' has become one of Australia's largest and most innovative home improvement payment plan providers. ABOUT THE ROLE You will be a positive thinker who has strong team management skills and will be responsible for driving performance of credit/sales operations team by developing and implementing best call-centre practices while continuously improving processes using your knowledge of daily a d ground operations Reporting to the Chief Operations Officer, you will: Lead, develop and maintain skilled and motivated teams Ensure that the direct reports achieve and exceed their KPI's, project specifications and other internal goals Complaints handling and customer service Manage, train, and provide overall guidance to the teams under purview Conduct staff performance reviews, assess needs, and other operational strategy assessments Support the...

THE COMPANY OurMoneyMarket is Australia's fastest-growing financial technology ("Fintech") company, whose brand 'Handypay' has become one of Australia's largest and most innovative home improvement payment plan providers. ABOUT THE ROLE A summary of your responsibilities include: Inbound and outbound correspondence, via phone, email, and SMS - in line with OurMoneyMarket policies, procedures, and guidelines Maintaining a focus on delivering a high level of customer experience, for both internal and external stakeholders Strong listening skills with the ability to interpret customer’s needs and deliver positive outcomes within a short time frame. Managing data in preparation for loan settlements Managing day-to-day customer admin related queries This role offers real opportunities for career development and progression in a rapidly growing business. ABOUT YOU At least 1 years' experience in a customer service role Strong verbal and written communication...