Mollie
Maastricht, Netherlands
Your Opportunity Mollie is seeking an experienced and passionate people leader to join our Onboarding Domain and lead our Onboarding Risk Operations teams in Maastricht. In this role you will lead a team of team leaders to develop, guide and inspire our Onboarding Risk Operations teams. As part of the leadership team for the Onboarding Domain, the Head of Risk Operations - Onboarding will be responsible for defining the vision, direction, high-level priorities and goals for Onboarding Risk Operations in collaboration with cross functional stakeholders. You will drive performance in the Onboarding Risk Operations teams and you will be accountable to ensure the team is hitting their targets relating to service levels, productivity and quality. This role is for someone who is a strong people leader, obsesses about operational excellence, uses pragmatism and data for clear decision making, and cares deeply about the customer journey from end-to-end. It is also a great opportunity...