ING
Brussels, Belgium
Your new team At ING we have the bold ambition to create the most personal and impactful mobile led financial experience for our customers, while making a positive contribution to the society and the world we live in. The tribe Daily Banking & Client First is at the heart of these ambitions. The Current Accounts squad consists of 6 CJE’s. A dynamic, cross functional squad at the core of the bank’s daily banking proposition. The team combines customer insights, product strategy, journey design, data‑driven analysis and commercial thinking to create experiences that customers truly use, love and stay for. We work in close alignment with Risk, Compliance and Legal to ensure our journeys are not only innovative but also fully compliant and future proof. We work hand-in-hand together with our delivery teams, to bring ideas to life, ensuring a strong connection between vision and execution. A day in the life of a Customer Journey Expert Current Accounts Our mission is to...