4 Client Service jobs

As a FinTech Client Support Analyst reporting to the Client Support Services Manager, you'll play a critical role in delivering exceptional support to financial institution clients and driving continuous improvements across IT support operations. You'll thrive in this position if you're detail-oriented, proactive, and passionate about technology and client success - and if you enjoy working in a fast-paced, globally connected environment. Key Responsibilities Deliver responsive support for cloud-based IT products used by financial institutions, ensuring high service quality and client satisfaction. Manage critical incidents end-to-end, keeping clients informed with timely and clear communication until resolution. Follow established Release Management processes to enable smooth deployments and timely client updates. Contribute to continuous improvement initiatives that enhance service quality and operational efficiency. Create and maintain internal knowledge articles to...

As an Issuer Surveillance Analyst you'll play a meaningful role in supporting the listing and ongoing monitoring of issuers across Nasdaq Stockholm's equity, fixed income, and exchange-traded product markets. As part of Nasdaq's Surveillance function, you'll help keep markets fair and efficient by upholding effective and well-balanced regulation, fairly enforcing rules, and contributing to investor protection and orderly trading. You'll thrive in this position if you're analytical, proactive, and comfortable working in a regulatory environment. You'll collaborate with issuers, trading participants, investors, and regulators, helping build and preserve confidence in Nasdaq's markets while contributing to important decisions that support market integrity and transparency. About The Team Nasdaq's Surveillance function includes Listings, Surveillance, Enforcement, and Investigations and is at the core of Nasdaq's marketplaces. The team works closely with issuers, trading...

As a Data Scientist within the Core AI Development team, you'll play a role in developing innovative Machine Learning solutions, and helping build the future of our products, services, and client experiences! You'll thrive in this role if you're curious and ambitious professional who enjoys solving sophisticated problems, exploring new technologies, and translating data into business impact. You'll work closely with cross-functional teams to deliver solutions that drive smarter decisions and measurable results. Key Responsibilities Design, develop, and implement machine learning and AI solutions that create measurable value across the organization. Transform complex data into actionable insights and recommendations for both technical and non-technical audience. Partner with business and technology teams to understand challenges, find opportunities, and deliver data-driven solutions. Communicate project progress, key findings, and business impact to partners at various...

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a Business Analyst (Software Requirements Analyst) to help us make better products for our customers. As a Business Analyst, you will be working in a team of professionals with huge experience in creating financial software products. You will be working with financial technologies, sophisticated margining algorithms and trading monitoring tools. We expect the Business Analyst to: Analyze customers’ business processes and operations at all project stages, Analyze and document legacy systems and existing functionality, Elicit customers' needs through stakeholder interviews and workshops, and propose...