40 Consumer Operations jobs

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover . The risk manager will reports to the Board and administratively to the Company’s CEO Your key responsibilities will include: Risk Management Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation. Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board. Monitor Key Risk Indicators (KRIs)...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad...

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

Who We Are At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About The Team This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing...

Who We Are At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About The Team This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by...

We are building a stablecoin-powered global B2B payment network that serves high-frequency, digital-first verticals including iGaming and cross-border trade. In this senior role, you will take full strategic ownership of our risk control architecture, balancing growth with rigorous loss mitigation, channel health, and regulatory compliance across on-chain and off-chain rails. You will design and establish our end-to-end Risk Strategy framework from 0 to 1. You will not be performing daily manual reviews or writing code. Instead, you will act as the chief architect of "what to check" and "how to check"—authoring robust SOPs for operational teams, directing system product requirements for Product & Tech, and driving high conversion rates for legitimate high-volume merchants without compromising security. We are flexible in terms of the job location, work arrangement will be tailored to identified candidate's preference. What You’ll Do 1. Architect Risk Frameworks &...

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. Blockchain.com is looking for a Business Analyst to support strategic products, markets, and customer segments within the Consumer business. This is a high-impact analytical and product-oriented role focused on business performance, growth opportunities, customer insights, product execution, and operational excellence. You will work closely with Business Leads, Product, Engineering, Trading, Risk, Compliance, Marketing, Finance, and Regional teams to help identify opportunities, shape product priorities, build business cases, track performance, and support the launch of new initiatives. WHAT...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover . The risk manager will reports to the Board and administratively to the Company’s CEO Your key responsibilities will include: Risk Management Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation. Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board. Monitor Key Risk Indicators (KRIs)...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

About us: We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global....

Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: Remitly Europe Limited (REL) is authorised and regulated...

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics and customers at the center of everything we do. Expectations are high, and so are the rewards. The Risk & Compliance team supports Robinhood’s mission by building practical, scalable compliance frameworks that enable...

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. The Marketing Team is empowered to spark change daily with MAP - Mastery in their role, Autonomy to make decisions, and a Purpose to make the world a safer place for all consumers. Using cutting-edge tech and delivering best-in-class content, they influence the trajectory of our company. It’s this team spirit and trust in each...

Why this role matters The Data & Analytics team plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality experimentation and timely analytical insights as well as data-backed recommendations, maintaining data operations and ensuring data quality. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Design and execute A/B tests, set hypotheses, measure experiment results, apply statistical methodologies and provide actionable recommendations to optimise CRM campaigns. Perform data analysis from clients and partners to understand user behavior, identify trends, and uncover opportunities for growth and retention. Work closely with CRM Marketing and other Marketing teams to gather requirements, align on objectives, and define the scope of data tasks. Understand the CRM...

Job Description We are looking for an experienced Lead Data Engineer to lead the architecture, evolution, and delivery of our modern AWS-native data platform. This platform powers underwriting intelligence, GenAI-driven insights, and large-scale content processing, serving as the foundation for data products across the organization. You will own the full data lifecycle—from ingestion and transformation to storage, retrieval, and AI consumption—working across Python-based processing pipelines, .NET services, Aurora PostgreSQL, OpenSearch, and LangGraph-powered agentic workflows. This is a senior individual contributor role with significant technical leadership responsibilities. You will define engineering standards, drive architectural decisions, mentor engineers, and collaborate closely with product, platform, and AI teams to build reliable, scalable, and high-performing data systems. Responsibilities Design, build, and evolve scalable, fault-tolerant data pipelines...