4 Customer Operations jobs in Stockholm

At Qred, we’re building the world's best bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for a Head of 1st Line Compliance for the next phase of growth. About The Role As our Head of 1st line Compliance, you will bridge the gap between regulatory requirements and business execution, ensuring our operations remain robust during rapid scaling. Operating directly within the business, you will have end-to-end ownership of our operational compliance framework. This mission-oriented role focuses on embedding regulatory precision into our day-to-day financial systems and product delivery. Key responsibilities Lead...

What You Will Do You will be part of Klarna's Financial Crime Intelligence team — an in-house team of experts spanning the full spectrum of case complexity, from routine reviews to the most complex, high-risk investigations. Whether your background is in fast-moving fintech environments or the deeper regulatory rigor of traditional banking, you'll bring that experience to bear on real, high-stakes cases, applying expert judgement to determine when escalation, enhanced due diligence, or regulatory reporting is required. Your Work Spans Three Layers Complex investigations — you'll own the cases too nuanced, layered, or novel for standard processes to resolve, and document why, helping the team build a shared understanding of where our remit begins. Intelligence — you'll spot emerging typologies, translate signals into actionable insight, and help the team stay ahead of new fraud and financial crime patterns rather than just reacting to them. Enforcement — you'll help turn...

At Qred, we’re building the world's best bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for a ICT Risk & Vendor Specialist for the next phase of growth. About The Role You will take 1st Line ownership of Qred’s IT vendor landscape, procurement processes, and critical financial systems within the CTO organization. This role bridges technical operational oversight, vendor project management, and regulatory compliance to ensure our scaling infrastructure operates securely and efficiently under European banking standards. Key responsibilities Build and execute Qred’s 1st Line Third-Party Risk Management (TPRM)...

What We Do At Qliro At Qliro we deliver safe and simple payments. We are a dedicated partner to our merchants who serve their customers every day. We believe that if our merchants grow, we grow. We are a company of dedicated, friendly and highly competent people that together have redefined what Qliro and payments can be. We are now on a journey of scaling our business both here in Sweden and the Nordics. What your team does We’re looking for a Senior Tech Lead to own the technical direction of our Credit & Fraud team, the team at the center of Qliro’s Pay Later platform. What we do here shapes whether customers can pay in a way that actually works for them, and whether we protect them from taking on debt they can’t handle. It’s a dual responsibility, and we take both sides seriously. We’re rebuilding the next generation of this system from the ground up, designed to handle a significant increase in transaction volumes as we scale. Part of what you’ll lead is making this...