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8 Customer Operations jobs

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Vilnius  (8)
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Full time  (8)
Nayax
19/09/2026
Full time
Risk & Outsourcing Officer
Nayax Vilnius, Lithuania
Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover . The risk manager will reports to the Board and administratively to the Company’s CEO Your key responsibilities will include: Risk Management Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation. Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board. Monitor Key Risk Indicators (KRIs)...
PAYSTRAX
09/09/2026
Full time
Quality Assurance Analyst (AML/CTF)
PAYSTRAX Vilnius, Lithuania
PAYSTRAX is an innovative, fast-growing, and profitable financial technology company which provides European merchants with state-of-the-art solutions for all their card payment processing needs. No matter how or where merchants sell goods or services, PAYSTRAX helps to settle the payments as quickly, securely and cost-efficiently as possible. PAYSTRAX is a licensed Payment Institution as well as a principal member of both Visa and Mastercard. As the Company is expanding here in Lithuania and looking for a Quality Assurance Analyst , we are looking forward to finding out whether it is YOU, who will join our ambitious team in Vilnius, Lithuania. Responsibilities: Conduct regular Quality Assurance (QA) reviews of Customer Due Diligence (CDD), Ongoing Due Diligence (ODD), and Enhanced Due Diligence (EDD) files to ensure accuracy, completeness, and compliance with internal procedures and AML/CTF regulations. Identify errors, inconsistencies, and process deviations during...
XTB online investing
02/09/2026
Full time
MLRO (Lithuania)
XTB online investing Vilnius, Lithuania
About Us XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. MLRO based in Lithuania, will hold local responsibility and accountability for ensuring that all activities of the Company comply with Lithuanian Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) laws. Key Responsibilities As our MLRO , you will be the backbone of our regulatory integrity....
Nayax
24/08/2026
Full time
Fraud Officer
Nayax Vilnius, Lithuania
Description Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 13 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. Nayax Lithuania EMI is now looking for an experienced Fraud Officer (m/f/d) to strengthen its team,full-time. As an AML/Fraud Officer you will own the Company’s Fraud Prevention and Transaction Monitoring frameworks. You will support the AML/CTF team and contribute to the Company’s compliance with AML/CTF regulations. Your Key Responsibilities Will Include Own and maintain the Fraud Prevention and Transaction Monitoring frameworks, including related policies, procedures, and rules, ensuring they remain aligned with practical processes and are reviewed regularly. Contribute to the development of...
PAYSTRAX
13/08/2026
Full time
Quality Assurance Analyst (AML/CTF)
PAYSTRAX Vilnius, Lithuania
PAYSTRAX is an innovative, fast-growing, and profitable financial technology company which provides European merchants with state-of-the-art solutions for all their card payment processing needs. No matter how or where merchants sell goods or services, PAYSTRAX helps to settle the payments as quickly, securely and cost-efficiently as possible. PAYSTRAX is a licensed Payment Institution as well as a principal member of both Visa and Mastercard. As the Company is expanding here in Lithuania and looking for a Quality Assurance Analyst , we are looking forward to finding out whether it is YOU, who will join our ambitious team in Vilnius, Lithuania. Responsibilities: Conduct regular Quality Assurance (QA) reviews of Customer Due Diligence (CDD), Ongoing Due Diligence (ODD), and Enhanced Due Diligence (EDD) files to ensure accuracy, completeness, and compliance with internal procedures and AML/CTF regulations. Identify errors, inconsistencies, and process deviations during...
Nayax
06/08/2026
Full time
Risk & Outsourcing Officer
Nayax Vilnius, Lithuania
Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover . The risk manager will reports to the Board and administratively to the Company’s CEO Your key responsibilities will include: Risk Management Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation. Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board. Monitor Key Risk Indicators (KRIs)...
PAYSTRAX
05/08/2026
Full time
Card Scheme Compliance & Relationship Manager
PAYSTRAX Vilnius, Lithuania
PAYSTRAX is an innovative, fast-growing, and profitable financial technology company that provides European merchants with state-of-the-art solutions for all their card payment processing needs. No matter how or where merchants sell goods or services, PAYSTRAX helps to settle the payments as quickly, securely and cost-efficiently as possible. PAYSTRAX is a licensed Payment Institution as well as a principal member of both Visa and Mastercard. As a Card Scheme Compliance & Relationship Manager, you will be responsible for managing and leading strategy, roadmap, and success of PAYSTRAX’s initiatives with respect to scheme compliance, certifications, mandates, and relationships. You will work cross-functionally with Technology, Compliance, Risk, Operations, and Finance teams to ensure all scheme rules are adhered to, projects are delivered on time, and PAYSTRAX maintains its strong standing as a principal member of both networks. This role is suitable for an experienced...
Yapily Ltd
01/08/2026
Full time
Compliance & Risk Manager
Yapily Ltd Vilnius, Lithuania
Who are Yapily Why we exist, and where we're headed: Our Mission: Redefining how the world interacts with value. Our Vision: A world without financial friction Our Purpose: To empower everyone to access and move value At Yapily, we're building a powerful, scalable, and secure open banking infrastructure that redefines how the world interacts with value. Our open banking platform powers leading companies, such as Adyen, Intuit QuickBooks, and Google. By delivering payment initiation, bank data access, and pre-built products, we enable businesses to innovate fast and push the boundaries of financial technology. As an early pioneer of open banking, we're actively shaping the future of this industry with unrivalled expertise and a relentless focus on innovation. What we're looking for Yapily is looking for a dynamic and personable Compliance and Risk Manager who can help develop a resilient regulatory framework as the business looks to scale and grow. This role is about...
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