12 Customer Operations jobs

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As the Compliance Manager - Deputy MLRO , you will serve as the operational backbone of Capital Vault UAE’s financial crime and compliance program, owning the day-to-day delivery of AML/CFT controls, compliance policies, and regulatory obligations and acting as the principal cover for the Head of Compliance and MLRO. You will be responsible for translating the firm’s AML framework into operational rigour, from alert management through to suspicious activity reporting, while also maintaining the firm’s compliance framework, monitoring regulatory updates, and ensuring the firm remains audit-ready and aligned with CMA obligations at...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, deep liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering clients to achieve their financial goals. Role Overview We are seeking a Junior Compliance Officer to join our growing crypto compliance team . You will assist in developing and monitoring compliance frameworks tailored to digital assets, ensure we meet evolving...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Risk at Revolut operates across all functions, products, and regions to monitor...

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description More about our mission and what we offer . Wise is looking for a Senior Compliance Specialist to join the UAE Compliance team. We work closely with teams across Wise (including first line operations, product, and banking teams) to provide guidance on financial crime controls (KYC, AML, Sanctions, Fraud) and regulatory compliance matters. Externally, Compliance is also responsible for representing Wise’s compliance program to stakeholders, such as regulators, law...

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

Fraud doesn’t announce itself. It hides in payment patterns, account behaviour, and network overlaps — and by the time it surfaces as a regulatory question, the window to stop it has already closed. Your job is to close that window first. You’ll own the detection systems, the investigation programme, and the escalation bridge between fraud and AML compliance. Not just run them — own them. You’ll lead a team, set the controls standard, and make sure suspicious activity is not only caught but documented and escalated in line with regulatory obligations across Deriv’s licensed jurisdictions. Why This Matters Deriv’s mission is Trading for Anyone, Anywhere, Anytime. That mission runs through regulated entities — CFD brokers, VASP/CASP licences, and banking licences — processing millions of transactions across time zones. Real money, real regulations, real consequences. Fraud is a predicate offense for money laundering. Every case you investigate has the potential to surface a...

Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. Crypto.com | Derivatives North America (“CDNA”) presents a unique opportunity for a full time Analyst to join its Market Regulation team.  CDNA is a U.S. derivatives exchange registered with and regulated by the CFTC as a contract market and clearing organization.  CDNA currently offers fully-collateralized event contracts and will be offering traditional futures products in the near future.  The Market Regulation Department is responsible for enforcing the Exchange’s rules through market advisories, investigations, trade surveillance, and disciplinary actions.  In this position you will be responsible for detecting and investigating trading activity in derivatives markets to detect potential violations of Exchange rules and CFTC Regulations applicable to trading across multiple asset classes traded on CDNA markets, and...

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. Responsibilities Regulatory leadership and governance Own the compliance agenda end-to-end: readiness for VARA expectations, ongoing supervision, and scalable controls as volumes grow Operate as VARA’s day-to-day interface, with the CEO still expected to demonstrate clear judgement and credibility during regulator engagement Stakeholder management Establish credibility with VARA early; preference for leaders with prior UAE regulatory engagement—an existing...

Fraud doesn’t announce itself. It hides in payment patterns, account behaviour, and network overlaps — and by the time it surfaces as a regulatory question, the window to stop it has already closed. Your job is to close that window first. You’ll own the detection systems, the investigation programme, and the escalation bridge between fraud and AML compliance. Not just run them — own them. You’ll lead a team, set the controls standard, and make sure suspicious activity is not only caught but documented and escalated in line with regulatory obligations across Deriv’s licensed jurisdictions. Why This Matters Deriv’s mission is Trading for Anyone, Anywhere, Anytime. That mission runs through regulated entities — CFD brokers, VASP/CASP licences, and banking licences — processing millions of transactions across time zones. Real money, real regulations, real consequences. Fraud is a predicate offense for money laundering. Every case you investigate has the potential to surface a...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The Finance team keeps Revolut moving with clarity and confidence. From accounting...