78 Client Service jobs

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei , Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission...

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Job Description Are you eager to take up a new challenge? Join the Compliance Department as a Compliance...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. KYC Onboarding Analyst - Ebury Institutional Solutions Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all...

About Us XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. MLRO based in Lithuania, will hold local responsibility and accountability for ensuring that all activities of the Company comply with Lithuanian Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) laws. Key Responsibilities As our MLRO , you will be the backbone of our regulatory integrity....

At Barclays Bank (Suisse) SA, we focus on delivering exceptional solutions to clients while maintaining a robust and sustainable risk framework. As an experienced Credit Risk Sanctioner (VP), you will play a critical role in supporting sound credit decision-making and enabling business growth, while protecting the bank's credit risk profile. This is a great opportunity to work on a diverse portfolio of high-net-worth, corporate, and institutional clients, while partnering with key stakeholders and developing your leadership capabilities within a Swiss private banking entity. Some Key Responsibilities You Will Have Include Analysis of lending applications, financial statements, credit reports, and other relevant documents to assess the borrower's creditworthiness and repayment capacity. Monitoring the performance of the Swiss credit portfolio, identifying potential risks and early warning signs of credit default. Evaluation of the risk profile of each application considering...

We're seeking an experienced Financial Crime professional with Merchant Acquiring expertise to join our BPL Financial Crime Policy & Advisory team BIP Financial Crime Compliance Team. This is a Second Line of Defence role responsible for supporting the provision of Financial Crime oversight, advice and challenge across the European Payments Acquiring business. Working closely with stakeholders across the business, Risk and Compliance teams, you will contribute to the effective management of financial crime risks whilst supporting the business in achieving its strategic objectives. You will provide advisory support on complex Financial Crime matters, contribute to policy and governance activities, support risk assessments and remediation programmes, and help enhance the control environment across the merchant lifecycle. This role requires a strong understanding of the Financial Crime risks associated with Merchant Acquiring, including customer onboarding, payment facilitators,...

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Job Description Are you eager to take up a new challenge? Join the Compliance Department as a Compliance...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Outsourcing & Third-Party Risk Manager will be responsible for establishing and overseeing a robust, group-wide outsourcing and third-party risk management framework across all entities within the Capital Vault Group. The role ensures that outsourcing and third-party arrangements support operational resilience, sound governance, and regulatory compliance across all jurisdictions in which the Group operates. Responsibilities: Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite. Provide...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As the Compliance Manager - Deputy MLRO , you will serve as the operational backbone of Capital Vault UAE’s financial crime and compliance program, owning the day-to-day delivery of AML/CFT controls, compliance policies, and regulatory obligations and acting as the principal cover for the Head of Compliance and MLRO. You will be responsible for translating the firm’s AML framework into operational rigour, from alert management through to suspicious activity reporting, while also maintaining the firm’s compliance framework, monitoring regulatory updates, and ensuring the firm remains audit-ready and aligned with CMA obligations at...

Fancy helping to shape the future of FinTech? We’ve always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we’re a world leading online trading group. Join us to: Help build the future of online trading. Be part of a culture driven by integrity, and global impact. Become part of an award-winning* company. We are only as good as our people. Luckily, our people are the best. Join us! *You can check out our full list of awards here . How do we work? The AML Team is responsible for the onboarding AML associated decisions across both North American Divisions (Canada and US), thereby ensuring that the onboarding of new clients is in adherence with relevant local regulations and legal requirements, in support of continued OANDA growth. You will work closely with the KYC Processing, Anti-Financial Crime, Sales, CCM, Customer Service, and Compliance teams. In this role, you will: Collaborate...

As a Junior Operational Risk Officer, you will play a key role in reinforcing iBanFirst's operational risk framework, with particular of our Business Continuity and Resilience programme and our Third Party / Outsourcing Risk Management activities. You will work closely with the Operational Risk Manager, pCISO, and business stakeholders to ensure that iBanFirst remains resilient, compliant, and well-prepared for disruptions, in line with DORA, NBB, and other applicable regulatory requirements. Key Responsibilities Operational Risk Management Support the maintenance and enhancement of the Operational Risk Framework, including the risk taxonomy, risk register, and risk appetite statements. Assist in facilitating Risk and Control Assessments (RCAs) with business units, particularly for process changes, new products, and new market entries. Map and document end-to-end business processes, identifying key controls, risk exposures, and process gaps in collaboration with...

Description Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de pointe, nos outils dédiés à la conversion et notre maîtrise unique de la chaîne de paiement, nous vous invitons à viser le meilleur, et plus encore. Payplug, c’est une équipe de 300 passionnés dédiés à la réalisation de vos plus grandes ambitions. Nous accompagnons aujourd’hui 17 000 PME telles que Hast et Plantes pour tous, mais aussi de grands groupes comme Maisons du Monde, Veepee et Western Union. Payplug fait partie du Groupe BPCE depuis 2017. Tes missions Le ou la Fraud & Chargebacks Operations Specialist est responsable du traitement opérationnel des activités liées à la prévention de la fraude monétique et à la gestion des litiges carte (chargebacks). Ce rôle est clé pour protéger l’entreprise, accompagner les marchands et garantir la conformité avec les règles des réseaux cartes (Visa,...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Summary The Alternatives Manager is responsible for delivering European regulatory reporting services to Broadridge’s Alternative Investment Fund Manager (AIFM) clients. This role is new in Broadridge as the regulatory service team expand their traditional service remit into the alternative funds market. It sits within the European Regulatory services team, helping to deliver a full suite of regulatory reports to Broadridge clients in a timely and accurate manner. The successful candidate will report directly to the manager of the European Regulatory Services team. Key Responsibilities As the Operations Manager for Alternative Regulatory Reporting, you would be responsible for: Reporting Ensure all client deliverables for alternative regulatory...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission...

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise. Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before. About The Role The Managed Services team at Behavox is responsible for reviewing Trade and eComms surveillance...

Overview Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Role Purpose The Head of Fraud will lead the design, implementation and continuous enhancement of the enterprise Fraud Risk Management Framework across all business lines and jurisdictions. The role will set fraud strategy, strengthen prevention and detection capability, enhance...

About Us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What You'll Be Doing As our Fraud Data Analyst, you'll handle one of the most critical challenges in digital payments: keeping millions of transactions safe in real time. Here's What That Looks Like In Practice Architect...