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Full time  (16)
Trapets
10/09/2026
Full time
Customer Success Manager
Trapets Stockholm, Sweden
Trapets is on a mission to help companies fight financial crime. As a market leader in RegTech SaaS, we deliver cutting-edge solutions to the financial industry, enabling compliance with regulations and preventing financial crime. Our platform, Instantwatch, monitors customers' daily operations, ensuring protection against money laundering, fraud, and terrorist financing. We are now seeking an experienced and commercially driven Customer Success Manager to join our Stockholm team and help drive the next phase of our growth. About The Role At Trapets As a Customer Success Manager (CSM) at Trapets, you will play a pivotal role in ensuring that our customers derive maximum value from our solutions. You will focus on building long-term success and relationships with key customers, overseeing account governance and expansion strategies. This role requires an understanding of complex B2B relationships and stakeholder management combined with a passion for driving customer success and...
SILVERFIN LIMITED
17/08/2026
Full time
Customer Success Manager - Luxembourg
SILVERFIN LIMITED Luxembourg, Luxembourg
Who we are? Silverfin is a cutting-edge cloud software solution built by accountants, for accountants. Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work. Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance. In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry. Today, Silverfin is trusted by over 1000 firms across 18 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, JTC, PKF, Baker Tilly, and Grant...
IG Group
07/09/2026
Full time
Customer Experience Associate (Italian)
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...
IG Group
07/09/2026
Full time
Customer Experience Associate (French)
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...
IG Group
07/09/2026
Full time
Customer Experience Associate ( English)
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...
IG Group
27/08/2026
Full time
Customer Experience Associate (Swedish)
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of queries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w high maintaining...
VoPay
19/08/2026
Full time
Senior Customer Success Manager
VoPay Vancouver, Canada
About VoPay International Inc.  VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product managers and developers the flexibility and speed to build innovative financial solutions in a rapidly evolving industry. About the Role: You will be responsible for ensuring customers are successfully onboarded, fully activated, and continuously deriving value from our platform. Acting as the technical voice of Customer Success, you’ll guide clients through implementation, troubleshoot complex issues, and serve as a key bridge between customers and internal teams including Product and Engineering. This role plays a critical part in driving product adoption, maximizing retention, and identifying expansion opportunities across a portfolio of accounts. Key Responsibilities:...
IG Group
17/08/2026
Full time
Customer Experience Associate (Italian)
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...
IG Group
17/08/2026
Full time
Customer Experience Associate (English)
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...
StoneX Group Inc.
10/08/2026
Full time
Business Management and Trade Support Analyst
StoneX Group Inc. London, United Kingdom
Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Job Purpose This is a front-office analytical generalist role within the OTC Trading business, spanning trade and product support, platform support, new product implementation, business management, capital analysis and process improvement. The role is designed to give the successful candidate...
StoneX Group Inc.
06/08/2026
Full time
Trade Support Specialist
StoneX Group Inc. London, United Kingdom
Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Job Purpose This is a front-office analytical generalist role within the OTC Trading business, spanning trade and product support, platform support, new product implementation, business management, capital analysis and process improvement. The role is designed to give the successful candidate...
IG Group
03/08/2026
Full time
Customer Experience Associate
IG Group Krakow, Poland
So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. What You'll Do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining...
XTB online investing
01/08/2026
Full time
Institutional Account Manager
XTB online investing Warsaw, Poland
XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Oversee the full onboarding journey for B2B partners, ensuring smooth and timely integration into the X Open Hub platform. Act as the primary relationship owner for institutional clients (Banks, Brokers), fostering long‑term cooperation and business growth. Coordinate with internal teams - IT, Trading,...
Van Lanschot Kempen
31/07/2026
Full time
Support Specialist Settlements
Van Lanschot Kempen Amsterdam, Netherlands
Creëer je eigen toekomst Start je carrière midden in de effectenketen en maak vanaf dag één impact op onze Trade & Derivatives-processen. Bij Van Lanschot Kempen leer je het vak in de praktijk: je helpt bij de afwikkeling van effectentransacties én denkt mee over hoe het werk slimmer en efficiënter kan. Als startende Support Specialist binnen het team Settlements bouw je stap voor stap aan je inhoudelijke kennis. Je werkt samen in een energiek team van experts. Je monitort settlements, verzorgt instructies, helpt bij de onboarding van nieuwe klanten en fondsen en denkt mee over verbeteringen en automatisering van onze processen. Je gaat je onder andere bezighouden met: het monitoren van settlements en verzorgen van instructies; het onboarden van nieuwe klanten en fondsen; het beheren van SSI’s in Alert; het volgen van marktontwikkelingen en deze vertalen naar de praktijk; het signaleren van automatiseringskansen...
Bybit
28/07/2026
Full time
Relationship Manager - Broker
Bybit Abu Dhabi, United Arab Emirates
About Us Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class. Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to...
Luxoft
27/07/2026
Full time
Murex FO Support
Luxoft Abu Dhabi, United Arab Emirates
Project Description: The Murex FO support analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups. Responsibilities: Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc. Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex. Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views. Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue & avoid any regressions. Reporting on progress on issues / showstoppers to...
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