5 Operations Expert Private Markets jobs

Trapets is on a mission to help companies fight financial crime. As a market leader in RegTech SaaS, we deliver cutting-edge solutions to the financial industry, enabling compliance with regulations and preventing financial crime. Our platform, Instantwatch, monitors customers' daily operations, ensuring protection against money laundering, fraud, and terrorist financing. We are now seeking an experienced and commercially driven Customer Success Manager to join our Stockholm team and help drive the next phase of our growth. About The Role At Trapets As a Customer Success Manager (CSM) at Trapets, you will play a pivotal role in ensuring that our customers derive maximum value from our solutions. You will focus on building long-term success and relationships with key customers, overseeing account governance and expansion strategies. This role requires an understanding of complex B2B relationships and stakeholder management combined with a passion for driving customer success and...

Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  We’re driven by our Group purpose, to power people and possibilities. Job Description Are you a strategy pro with exceptional commercial acumen? We are seeking an...

Job Summary The Virtual Outbound Relationship Manager position is dedicated to serving clients within local and premium segments, focusing on non-cross-border interactions. This role is instrumental in expanding relationships through proactive outbound engagement, fostering adoption of financial products and services, and driving revenue growth aligned with regulatory standards and exemplary customer experience principles. You will be the key liaison, delivering tailored wealth advisory and product updates, spearheading sales efforts, and generating quality leads within a digitally enabled environment. This role propels the Bank’s strategic approach towards insight-led customer engagement, helping clients maximise their financial potential while expanding the Bank’s portfolio through trusted relationships and expert communication. Your daily activities will be pivotal in identifying client needs, proposing relevant solutions, and ensuring compliance with all operational and...

XTB is a global financial technology company focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, with our operations covering multiple countries across Europe, Asia, and South America. At XTB, we focus on the growth of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for exciting challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities: Providing excellent customer service and support for French-speaking clients. Building and maintaining positive, long-term relationships with customers. Resolving client issues in a timely and efficient manner to ensure high satisfaction. Handling and explaining complaints , both in writing and...

XTB is a global financial technology company focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, with our operations covering multiple countries across Europe, Asia, and South America. At XTB, we focus on the growth of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for exciting challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities: Providing excellent customer service and support for French-speaking clients. Building and maintaining positive, long-term relationships with customers. Resolving client issues in a timely and efficient manner to ensure high satisfaction. Handling and explaining complaints , both in writing and...