2 Solutions Consultant Asset Owners jobs

About the Role An outstanding opportunity is available to join SWE, a diverse and inclusive team located in Luxembourg, operating within an international and informal setting. In the role of Complaints Consultant, involvement will be within a small cross-functional delivery team addressing complaints from customers or their legal representatives. These complaints concern SWE legacy products, their sales process, and associated Terms & Conditions. This position holds a key responsibility in ensuring customers obtain timely resolution or are regularly updated about any delays. Key Accountabilities Effective and timely handling of complaints while meeting the internal policies of SWE and the reasonable interests of customers. Work with our business partners to investigate and resolve customer complaints as required. Coordinate with all parties involved, including our in-house legal department, external lawyers, the actuarial team, and other decision-makers to ensure...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team & Context The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance...