17 Client Service Manager jobs

About Chubb JOB DESCRIPTION Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Role Overview The Chubb European Group Catastrophe Management Team’s main function is ensuring that Chubb European Group’s Catastrophe Management practices and procedures are best in class and compliant with all regulatory expectations, including those of Solvency II and Lloyd’s. Reporting directly into the Catastrophe Portfolio Analytics Manager, the Catastrophe Reporting Analyst will support the delivery of catastrophe analytics across Chubb European Group....

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operational Risk Analyst to join us in a group-level role with impact across all functions including product, operations, technology, compliance, dealing etc. You'll help identify, assess and manage risks all the way to full mitigation, analyse processes for improvements. In this role, you'll prepare clear risk reports for senior leadership, maintain our risk register, and contribute to the ongoing development of our risk and governance frameworks, ensuring we stay aligned with regulatory requirements and industry best practice. Responsabilities Provide guidance, support, review and constructive challenge as...

CMC Markets requires a suitably skilled Financial Risk Manager with relevant Futures & Options experience, who will be mandated with ensuring aspects of the Group’s financial risks are correctly captured, reported and scrutinised in a timely and efficient manner. This is a newly created role in Risk team with a focus on the Futures & Options (Exchange Traded and OTC) product, assisting in setting the reporting and continued ongoing monitoring. The role will cover both financial and liquidity risk management. *** Please note that this role requires 5 days onsite. *** Key Responsibilities: The Financial Risk Manager will develop, monitor and report various risk metrics ensuring breaches are appropriately reported or signed off. Daily interrogation, interpretation and reporting of stress testing. Drive the development of existing reporting of market, credit counterparty, and liquidity risk. Promote and raise awareness of FRM such that all stakeholders are aware of...

Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’. What You Can Expect ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for a Tokenization Product Analyst to help analyze customer needs, evaluate market opportunities, and support the development and launch of new and existing products and services. In this role, you will contribute to product research, pricing, operational planning, and go-to-market coordination while building knowledge of Broadridge, our clients, and the digital assets landscape. This position is well suited for a professional with functional expertise who can solve straightforward problems, apply sound judgment, and communicate complex information clearly. In this role you will: Analyze customer needs, market competition, and the scope of current and future product lines, specifications, and requirements Research, develop, and monitor new and...

FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most successful companies in the global FinTech sector. Sitting within the CASS Office, the CASS Analyst performs daily Internal Client Money Reconciliations and supporting external/client money reconciliations, maintains and evidences key control account reconciliations (e.g., client money creditors/adjustments, suspense, interest), and operates associated controls that safeguard client assets. The role works closely with Operations, Finance, Treasury, Custody and Transfer Agency to resolve complex breaks, supports change delivery that affects client money flows, and ensures process documentation, MI and artefacts remain audit‑ready. The analyst will report directly into the Team Manager and will engage with all other areas of the business in relation to the production of the Internal...

Are you someone who wants to… Own technical onboarding and turn complexity into smooth go‑lives. Support customers hands‑on, providing second‑line help when it matters. Work across products and integrations with partners like Visa and Thredd. If so, we would love to hear from you!  Who We Are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. Processing over 200mn transactions and £180bn annually, Modulr is trusted by more than 6,000 businesses to automate payment and reconciliation workflows – removing manual work, lowering costs and reducing errors.  Modulr provides a single platform for automating how money moves into and out of a business - including payroll, supplier payments, spend management and payment collection. With over a decade of experience as a regulated payments provider, Modulr delivers the reliability needed to run mission-critical...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description This is a brilliant opportunity for...

We are experiencing rapid growth and undergoing transformation, as the Business Analyst you will work within the BA team to help deliver new features to our varied customer base. We are continuously looking to improve a clients onboarding journey from the point of registration, Account applications, Processing of the accounts including necessary KYC, Sanctions and regulatory checks to the point the users account is successfully opened. This covers support across the various regions CMC Markets operates in which each have their own regional requirements. You will experience highly engaged senior stakeholders and help manage and support the delivery of a varied set of strategic projects across different areas of the products. It is fast paced, we have a fantastic culture, and a passion for innovation and the desire to be the best at what we do. Responsibilities: You will engage with the project stakeholders and use your comprehensive skills to lead the analysis on a set of...

Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’. What You Can Expect ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and...

Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Job Purpose This is a front-office analytical generalist role within the OTC Trading business, spanning trade and product support, platform support, new product implementation, business management, capital analysis and process improvement. The role is designed to give the successful candidate...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients with the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.  We are looking for a Compliance Analyst to join our London Compliance team. This role is ideal for someone with experience in the online trading, Forex, CFD, fintech, or broader financial services industry, with a solid understanding of UK financial regulations, AML/KYC requirements, and financial crime prevention. Working closely with the Compliance team and key stakeholders across the...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 6 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What You’ll Do Own and manage the daily transaction reporting cycle: exception management, accuracy checks, reconciliation breaks, and validation exception triage. Own MI recording, incident logging, data pulls, and incident form completion. Keep the domain lead informed on all incidents and escalations. Investigate and remediate breaks identified by monitoring controls and data quality assurance tools. Track every incident and validation failure from inception to closure - ensuring risk forms are submitted, the incident register is maintained, and a running log of items for committee reporting...

Overview Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business Segment Overview Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to...