85 Client Service Manager jobs

About Chubb JOB DESCRIPTION Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Role Overview The Chubb European Group Catastrophe Management Team’s main function is ensuring that Chubb European Group’s Catastrophe Management practices and procedures are best in class and compliant with all regulatory expectations, including those of Solvency II and Lloyd’s. Reporting directly into the Catastrophe Portfolio Analytics Manager, the Catastrophe Reporting Analyst will support the delivery of catastrophe analytics across Chubb European Group....

Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Responsibilities Position Purpose: The Technical Product Manager for the Market Intelligence & Analytics Data Platform is responsible for defining and driving platform capabilities that support data-driven insights across the trading platform. This role focuses on enabling timely,...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our  700+ team across 12 regions and 9 time zones. Product and team context This role sits on the  Pepperstone Trading App  engineering thread within  Trading Experience (TREX) . Related capabilities in the wider group include Mobile Platform, integrations (connectors), and the trading platform (Centrum). Department shape includes Mobile Platform plus Trading Experience teams (e.g. TREX-EVO, TREX-NOVA); exact team assignment and names are confirmed with your...

As a FinTech Client Support Analyst reporting to the Client Support Services Manager, you'll play a critical role in delivering exceptional support to financial institution clients and driving continuous improvements across IT support operations. You'll thrive in this position if you're detail-oriented, proactive, and passionate about technology and client success - and if you enjoy working in a fast-paced, globally connected environment. Key Responsibilities Deliver responsive support for cloud-based IT products used by financial institutions, ensuring high service quality and client satisfaction. Manage critical incidents end-to-end, keeping clients informed with timely and clear communication until resolution. Follow established Release Management processes to enable smooth deployments and timely client updates. Contribute to continuous improvement initiatives that enhance service quality and operational efficiency. Create and maintain internal knowledge articles to...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. We are hiring a...

Business/System Analyst (Finance module). Full-time Hybrid Wroclaw Apply now Overview paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We are looking for an experienced Business/System Analyst to join the team responsible for the financial module of our payment platform. The module covers financial calculations, transaction and financial reporting, reconciliation processes, reporting APIs, client-specific configurations, and other functionality supporting the financial operations of our clients. The analyst will work closely with Product, Engineering, QA, Support, and client-facing teams, helping transform business needs into well-defined requirements and supporting functionality throughout its lifecycle — from initial discovery and analysis to implementation, acceptance, documentation, and production rollout. Key Responsibilities Discover, analyse, and formalise business requirements; Design...

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old The Tax Product Support Analyst performs an active role in the development, enhancement, and maintenance of GTS’ business applications, as well as other interacting or connecting systems, data sources, and platforms, develops and maintains documentation related to applications, coordinates and delivers training with end users, and reports to a Senior Tax Product Manager, who manages the delivery of tax-focused products in various areas across GTS’ remit (i.e., Investment Tax, Tax...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are currently seeking a Junior Revenue Analyst to join our dynamic team. In this role, you will handle both collections and revenue-related responsibilities, ensuring smooth operations and high levels of customer satisfaction. This is a hybrid position granting flexibility to work both in-office and remotely. Responsibilities: Collections Prepare, record, verify, analyze, and report accounts receivable transactions. Resolve client billing issues and follow up on payment discrepancies efficiently. Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports. Contact clients courteously to collect outstanding payments, maintaining professionalism at all times. Accurately maintain records of collection activities and...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Outsourcing & Third-Party Risk Manager will be responsible for establishing and overseeing a robust, group-wide outsourcing and third-party risk management framework across all entities within the Capital Vault Group. The role ensures that outsourcing and third-party arrangements support operational resilience, sound governance, and regulatory compliance across all jurisdictions in which the Group operates. Responsibilities: Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite. Provide...

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story. As a Senior Business Analyst , you will work on FxPro's Invest product - the investing proposition that lets clients invest in instruments such as stocks and ETFs. You'll cover both the client-facing product and internal platform/administration tools, shaping user journeys, operational workflows, and platform capabilities. A key part of the role is mapping how Invest works across the trading stack - accounts, instruments, liquidity, custody, settlement, and reconciliation - while collaborating with stakeholders across Product, Dealing, Operations, Platform Administration, engineering, and QA to identify...

As a Junior Operational Risk Officer, you will play a key role in reinforcing iBanFirst's operational risk framework, with particular of our Business Continuity and Resilience programme and our Third Party / Outsourcing Risk Management activities. You will work closely with the Operational Risk Manager, pCISO, and business stakeholders to ensure that iBanFirst remains resilient, compliant, and well-prepared for disruptions, in line with DORA, NBB, and other applicable regulatory requirements. Key Responsibilities Operational Risk Management Support the maintenance and enhancement of the Operational Risk Framework, including the risk taxonomy, risk register, and risk appetite statements. Assist in facilitating Risk and Control Assessments (RCAs) with business units, particularly for process changes, new products, and new market entries. Map and document end-to-end business processes, identifying key controls, risk exposures, and process gaps in collaboration with...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Data Scientist - Growth Location: Madrid (Hybrid: 4 days office / 1 day WFH) Stack: Python, SQL, GCP (BigQuery, AI Platform, Cloud Functions), ML Libraries, CRM (Salesforce), LLMs. Why This Role Exists Ebury is executing an ambitious strategic growth plan across multiple business verticals. To power this expansion, we need to bridge the gap between advanced data science and real-world sales execution. This role exists to drive innovation in Growth modelling and deliver the actionable, data-driven...

Ready to build and run data driven digital services that power our Alternative Capital Partners organisation? About The Role & Team The Asset Management Digital and Tech Transformation unit has the mission to enable AM to become an AI powered, data centric organization . We foster a data-centric culture and ensure a state-of-the-art tech and data landscape, smartly using public cloud and SaaS solutions to provide innovative, secure and cost aware technology services. If you join us, as a member of the ACP (Alternative Capital Partners) IT team, you will be able to participate in a variety of interesting initiatives . For example, you will:  Further develop internal and client facing data solutions Provide a resilient and secure tech operating platform through continuous improvement and operational support Co-create advanced tech and data enabled services in global, cross functional teams Support many other exciting projects in a collaborative environment with...

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role The financial services industry is rapidly evolving through the adoption of Digital Assets, Blockchain, Tokenization, and Distributed Ledger Technology (DLT). These technologies are reshaping payments, capital markets, digital identity, custody, and the way financial institutions create, exchange, and manage value. As a Business Analyst – Digital Assets & Blockchain , you will join Capco's consulting team and work on...

Copenhagen, Denmark About The Job Do you want to work with data engineering, platform development, and data-based automated processes within Saxo's Financial Crime Prevention (FCP)? Saxo is an investment bank with high speed, global colleagues, and a strong focus on using technology and data to prevent financial crime. We are looking for a Senior Software/Data Engineer to join the FCP Modelling & Development team. FCP Modelling & Development is part of the 1st Line of Defence in Group Operations and is located in Saxo's headquarters in Hellerup. The team works with models and data-based automated processes used across FCP. The goal is to ensure that these data assets and processes are sound, fit for purpose, adequately documented, secure, and regularly reviewed. Responsibilities Build, operate, and continuously improve reusable AML data products, data-modelling components, and user-facing interfaces, with clear ownership, lineage, documentation, quality...

What is the opportunity? RBC is seeking a Quantum Safety Lead (Global Security) to own the end-to-end execution and governance of our post-quantum cryptography (PQC) migration program. This is a senior, board-visible mandate accountable for moving the organization from quantum threat awareness to a funded, sequenced migration that closes harvest-now-decrypt-later (HNDL) exposure ahead of cryptographically relevant quantum computer (CRQC) timelines. You will lead program delivery across Canadian and U.S. operations, coordinating a matrixed set of technology, risk, and business stakeholders. What will you do? Own the enterprise PQC migration roadmap and delivery execution, partnering with crypto SMEs and services leadership for technical strategy translation Translate quantum threat horizons (CRQC probability, HNDL exposure, cryptographic maturity) into board and executive narratives, funding asks, and risk appetite decisions Build and lead a cross-functional...

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story. As a Senior System Analyst , you'll play a crucial role in the design, implementation, and maintenance of our trading systems and infrastructure. Responsibilities Collaborate with business stakeholders to understand their needs and requirements Analyze and document business processes, workflows, and system functionalities Design and propose technical solutions that align with FxPro's business objectives and technology strategy Develop detailed system specifications, diagrams, and flowcharts to guide developers Work closely with development teams to oversee the implementation of system solutions Ensure seamless...

Are you passionate about financial crime prevention and building strong, consistent KYC practices? Do you enjoy solving complex cases, translating requirements into practical solutions and working with stakeholders across the business? Join our newly established centralized Client & Customer Due Diligence team and help shape the future KYC operating model within Asset Management. About The Role We are looking for an experienced KYC professional to join the newly established centralized Client & Customer Due Diligence team within Asset Management. As Analyst, you will combine hands-on responsibility for complex KYC cases with subject-matter expertise, quality oversight and continuous improvement. You will work closely with Compliance, business teams and other stakeholders to ensure KYC requirements are applied consistently and effectively across Asset Management. As Client & Customer Due Diligence Analyst You Will Lead and review complex KYC onboarding and...

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise. Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before. About The Role The Managed Services team at Behavox is responsible for reviewing Trade and eComms surveillance...