28 client service associate jobs

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity The Senior Risk Manager supports the Regional Head of Risk in overseeing financial and non-financial risks across the region. The role helps maintain robust risk frameworks, controls, governance, and reporting, while providing effective oversight and...

Why this role matters The Data & Analytics team plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality experimentation and timely analytical insights as well as data-backed recommendations, maintaining data operations and ensuring data quality. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Design and execute A/B tests, set hypotheses, measure experiment results, apply statistical methodologies and provide actionable recommendations to optimise CRM campaigns. Perform data analysis from clients and partners to understand user behavior, identify trends, and uncover opportunities for growth and retention. Work closely with CRM Marketing and other Marketing teams to gather requirements, align on objectives, and define the scope of data tasks. Understand the CRM...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters We are looking for an experienced Business System Analyst to join our Payment Integrations team. Our team connects payment providers and payment methods across different markets, helping ensure a reliable payment experience for Exness clients. You will take responsibility for payment integrations throughout the delivery lifecycle, from requirements analysis and communication to implementation support, testing, and launch. You will join an experienced and collaborative team with well-established processes and...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters Business Intelligence Analyst turns data into clear, actionable insights and scalable analytical solutions. The role combines dashboard development, reporting automation, semantic-layer thinking, and close collaboration with stakeholders to support accurate, timely decision-making. This role focuses on creating accurate, neat and clear visualizations of corporate data, supported by observations and conclusions. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full...

Who We Are At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About The Team This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. KYC Onboarding Analyst - Institutional Dubai Office (4 days in office / 1 day from home) In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. KYC Onboarding Analyst - Ebury Institutional Solutions Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Role IG is growing its retail KYC team in Kraków, and this role owns the more complex end of client onboarding. As a KYC Analyst, you'll handle higher-risk and exception cases, support and guide junior colleagues, and help keep onboarding fast, accurate, and compliant as our retail client base grows. About The Team This...

Join our dynamic team where your analytical skills and attention to detail will drive critical business decisions! As a Costing Support Associate, you'll play a vital role in managing and analyzing data that shapes our insurance offerings and supports our growth strategy in evolving markets. About The Role In this pivotal position, you'll be at the intersection of data management and business strategy, supporting the development and maintenance of costing models that drive our insurance products. You'll collaborate with cross-functional teams to ensure data accuracy and provide valuable insights that inform business decisions. Key Responsibilities Data Management – Take ownership of data integrity, validation, and maintenance for costing models Reporting – Prepare reports to support decision-making processes of underwriters Process Improvement – Identify opportunities to enhance efficiency and accuracy by leveraging Gen AI capabilities...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters Collect, process, and analyze data to generate actionable insights supporting data-driven decision-making across the Client Relationships & Service Division . The role involves identifying trends, uncovering patterns, causal Inference and creating visualizations or reports to communicate findings effectively to stakeholders, driving improvements in operations, strategy, and performance. The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Data Analyst - Financial Crime Location: Málaga or Madrid (Spain) - Hybrid: 4 days in the office, 1 day working from home per week Ebury’s strategic growth plan would not be possible without our Data Analytics & Anti-Money Laundering teams and we are seeking a Data Analyst to join our Financial Crime domain! Our data mission is to enable effective risk detection, monitoring and operational efficiency through robust data models, scalable analytics and high quality reporting. The team works closely with AML...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters We are looking for an experienced Java Data Engineer (Streaming) who will join our Technology Department to be part of a 250+ engineers team who create cutting-edge solutions and constantly raise the bar. This department focuses on developing products in the trading market, creating solutions from the moment of registration of clients to the moment of withdrawal of funds. Our technologies include solutions that support customer journeys (Identity Management, Billing Management), trading interfaces (FIX, REST, WS,...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for a Tokenization Product Analyst to help analyze customer needs, evaluate market opportunities, and support the development and launch of new and existing products and services. In this role, you will contribute to product research, pricing, operational planning, and go-to-market coordination while building knowledge of Broadridge, our clients, and the digital assets landscape. This position is well suited for a professional with functional expertise who can solve straightforward problems, apply sound judgment, and communicate complex information clearly. In this role you will: Analyze customer needs, market competition, and the scope of current and future product lines, specifications, and requirements Research, develop, and monitor new and...

Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’. What You Can Expect ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Senior Data Analyst - Treasury Location: Málaga or Madrid (Spain) - Hybrid: 4 days in the office, 1 day working from home per week Ebury’s strategic growth plan would not be possible without our Data Analytics & Reporting team and we are seeking a Senior Data Analyst to join our Treasury domain! Our data mission is to develop and maintain Ebury’s Data Platform and serve it to the whole company. This platform is the backbone of Ebury: it supports internal decision making, allows us to monitor our...

FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most successful companies in the global FinTech sector. Sitting within the CASS Office, the CASS Analyst performs daily Internal Client Money Reconciliations and supporting external/client money reconciliations, maintains and evidences key control account reconciliations (e.g., client money creditors/adjustments, suspense, interest), and operates associated controls that safeguard client assets. The role works closely with Operations, Finance, Treasury, Custody and Transfer Agency to resolve complex breaks, supports change delivery that affects client money flows, and ensures process documentation, MI and artefacts remain audit‑ready. The analyst will report directly into the Team Manager and will engage with all other areas of the business in relation to the production of the Internal...

About The Opportunity We are looking for a dynamic AFC Analyst to join our AFC Department to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in AFC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal. In This Role, You Will As AFC Analyst, you will support all Anti-Financial Crime tasks including AML, terrorism financing, sanctions, KYC, and fraud. You’ll detect Money Laundering typologies and Financial Crime patterns, while handling external and internal requests to detect potential financial crime. Your Responsibilities Will Include Review and improve the investigation/assessments escalated by the Investigators, ensuring quality Investigations of complex Financial Crime escalations or cases of suspicious activities identified. Ensuring quality and suggesting better ways...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are currently seeking a Junior Revenue Analyst to join our dynamic team. In this role, you will handle both collections and revenue-related responsibilities, ensuring smooth operations and high levels of customer satisfaction. This is a hybrid position granting flexibility to work both in-office and remotely. Responsibilities: Collections Prepare, record, verify, analyze, and report accounts receivable transactions. Resolve client billing issues and follow up on payment discrepancies efficiently. Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports. Contact clients courteously to collect outstanding payments, maintaining professionalism at all times. Accurately maintain records of collection activities and...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters We are looking for an experienced Business System Analyst to help translate complex business needs into scalable and effective technical solutions. You will be responsible for defining system requirements, analysing business processes and system behaviour, and ensuring that proposed solutions meet end-user and business needs. You will work closely with Product Managers, Developers, QA Engineers, Solution Architects, Designers, and business stakeholders throughout the full solution delivery lifecycle. The role...

Why this role matters The Data & Analytics team plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality experimentation and timely analytical insights as well as data-backed recommendations, maintaining data operations and ensuring data quality. The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Design and execute A/B tests, set hypotheses, measure experiment results, apply statistical methodologies and provide actionable recommendations to optimise CRM campaigns. Perform data analysis from clients and partners to understand user behavior, identify trends, and uncover opportunities for growth and retention. Work closely with CRM Marketing and other Marketing teams to gather requirements, align on objectives, and define the scope of data tasks. Understand the CRM...