15 Customer Success Manager jobs in London

Ready to Take on a New Challenge in Enterprise Sales? Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact—not just on your career, but on the world? If so, we want to hear from you. Where You’ll Make An Impact As an Enterprise Sales Executive, you’ll join our high-performing EMEA sales team, reporting to the Head of Sales, EMEA. You'll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape. You’re not just here to sell, you’re here to transform how leading enterprises combat crypto crime with Elliptic’s industry-leading compliance and investigation solutions. You’ll gain deep product expertise and apply your understanding of evolving...

Grow with the challenge At the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology – where our true innovation began and didn't stop. No hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation – it’s woven into our DNA. We genuinely want to know about each other’s learnings and expertise, especially where it can help us achieve bigger things. At ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we’re a team because when we win together, it feels so much better than doing it alone. What You Can Expect ClearBank is a place where you can do things differently and challenge the status quo. We will give...

About The Job Join our Direct Commercial team in London as the Head of Direct Sales, where you will lead and inspire one of Saxo’s most successful sales teams, while also playing a key role in driving new business. As the Head of Direct Sales, you will drive growth, innovation, and client success for the most valuable clients in our portfolio. You will bring sales leadership, strategic direction, and business development within the portfolio of Elite clients. This is your opportunity to shape the future of our Elite VIP client business, exceed ambitious targets, and make a real impact across multiple markets. Reporting directly to the CEO, you will lead a core focus area of the business with a mandate to drive innovation and growth. The Saxo Elite offering caters to our most valuable direct-to-customer clients contributing a substantial portion of the business’ revenue. As the Head of Direct Sales, you’ll be responsible for your own book of clients, originating new business,...

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are looking for a Head of Consumer Operations to own the financial operations backbone that powers our consumer crypto business. This role is accountable for the full lifecycle of consumer money movement — deposits, withdrawals, settlements, and reconciliation — across both fiat and cryptocurrency assets, at scale. You will build and lead a high-performing operations team, drive operational readiness for new products and geographic expansions, and partner closely with Compliance, Treasury, Product, and Engineering to keep our platform fast, reliable, and trustworthy for millions of...

JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or Birmingham HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites. About this opportunity: As a Digital Assets Product Manager, you'll help shape the future of how money moves and the next generation of products on blockchain. Working at the forefront of an emerging area in financial services, you'll develop and launch new capabilities that could transform how our Business & Commercial Banking clients transfer money, manage liquidity and access financial services. Your initial focus will be supporting the rollout of stablecoin-based transfers, translating an emerging technology into a practical, scalable proposition that delivers real value for our clients. You'll also...

? Key Account Sales Executive ? London Full Time & Office First The Key Account Sales team helps established merchants discover payment solutions that make running their business simpler and more efficient. Based in our London office, you'll manage the full sales cycle, working closely with a collaborative team focused on growth, commercial excellence, and building long-term customer relationships. If you're motivated by owning your pipeline, closing new business, and making a real impact, this role is for you. ? What you'll do Identify and engage small business prospects through outbound calls, emails and social outreach. Build trusted relationships by understanding merchants' needs and recommending the right SumUp solutions. Deliver engaging product demonstrations that turn interest into long-term customers. Own the full sales cycle from first conversation through to closing new business. Track pipeline performance, share insights with the team and continuously...

? Inbound Account Executive – Netherlands (On-Site – London) Ready to grow your sales career in one of the world’s leading fintech scale-ups — while owning the Dutch market? Join our Inbound Sales Team in London , where you’ll turn warm leads into happy customers and help small businesses across the Netherlands succeed with SumUp. At SumUp, we believe small merchants are the heart of the economy. That’s why we build intuitive, affordable tools that make getting paid simple. With over 4 million businesses using SumUp across 30+ countries, we’re shaping the future of payments — and we want you on the journey. As an Inbound Account Executive – Netherlands , you’ll work with inbound leads from the Dutch market, guiding small and medium-sized businesses through their first steps with SumUp and helping them choose the right solutions for their needs. ? What You’ll Do ? Engage with inbound leads generated by our marketing team in the Netherlands — qualify, consult, and convert ?...

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. Provide domain leadership and technical...

About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. OKX is entering an important phase of development. We are seeking a hands-on Chief Operating Officer (COO) to partner with the local...

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers...

Role Overview This is a pure hunter role. The Sales Director – Europe will be responsible for identifying, developing and closing new revenue opportunities across Europe. The successful candidate will have a proven track record of acquiring and growing strategic payment, banking, fintech and remittance relationships while consistently exceeding revenue targets. We are looking for an experienced sales professional with a strong network across the European payments ecosystem who thrives in a high-growth, entrepreneurial environment and can independently originate, negotiate and close complex enterprise deals. The ideal candidate combines strategic thinking with relentless execution and possesses deep expertise in cross-border payments, banking, remittances, treasury solutions, correspondent banking and payment infrastructure. Key Responsibilities New Business Acquisition Build, manage and convert a robust pipeline of enterprise opportunities across Europe. Generate...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Capital.com is looking for an experienced compliance leader to hold two Senior Manager Functions for our UK entity: Head of Compliance (SMF16) and Money Laundering Reporting Officer (SMF17). The role reports to the Group Chief Compliance Officer, has direct and unrestricted access to the UK Board and carries overall responsibility for the effectiveness of the UK compliance and financial crime frameworks. You will lead an effective and independent second line Compliance function, serve as the firm's principal point of contact with the FCA and UK law enforcement and advise the UK Board, Board Committees, Executive Committee and senior management on...

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as...

Overview of the role We are seeking a dynamic and results-driven Head of Desk (Sales) to lead and manage a team of Business Development Executives focused on selling payments, FX and cross-border services to corporates and financial institutions. The ideal candidate will have a proven track record in sales management, a deep understanding of the FX and payments market, and the ability to drive team performance to achieve ambitious sales objectives. Key Responsibilities Management Set the context for your team members to perform by setting targets and KPIs that are effectively measurable and ensure the necessary support framework to perform is in place (tools, training, process documentation, structure etc). Create clarity by regularly feeding forward the expectations to your team members (responsibilities, KPIs, priorities etc) and feeding back on their performance through regular conversations (1:1, monthly reviews, etc). Drive results by distributing workload, hiring...