21 Client Service jobs

Since launching in 1989, CMC Markets has become one of the world's leading online CFD and financial spread betting providers, with nearly 45 million trades executed annually across Europe, Asia Pacific and North America. CMC Markets is hiring a Client Services Executive in London. The role will support the wider team in ensuring strong customer service coverage during a period of growth across the business. It will help maintain a high standard of client support across multiple areas of the organisation. This position plays an important role in ensuring customers receive timely and effective assistance. *This role requires 5 days onsite in our offices near Liverpool St station* Role and Responsibilities: Provide high calibre client service to ensure a positive client experience Take ownership for owning and driving an excellent client experience for our clients through all touch points in the client lifecycle. This includes: trading execution (trade on behalf of clients),...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

About The Job Join our Direct Commercial team in London as the Head of Direct Sales, where you will lead and inspire one of Saxo’s most successful sales teams, while also playing a key role in driving new business. As the Head of Direct Sales, you will drive growth, innovation, and client success for the most valuable clients in our portfolio. You will bring sales leadership, strategic direction, and business development within the portfolio of Elite clients. This is your opportunity to shape the future of our Elite VIP client business, exceed ambitious targets, and make a real impact across multiple markets. Reporting directly to the CEO, you will lead a core focus area of the business with a mandate to drive innovation and growth. The Saxo Elite offering caters to our most valuable direct-to-customer clients contributing a substantial portion of the business’ revenue. As the Head of Direct Sales, you’ll be responsible for your own book of clients, originating new business,...

About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. OKX is entering an important phase of development. We are seeking a hands-on Chief Operating Officer (COO) to partner with the local...

JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or Birmingham HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites. About this opportunity: As a Digital Assets Product Manager, you'll help shape the future of how money moves and the next generation of products on blockchain. Working at the forefront of an emerging area in financial services, you'll develop and launch new capabilities that could transform how our Business & Commercial Banking clients transfer money, manage liquidity and access financial services. Your initial focus will be supporting the rollout of stablecoin-based transfers, translating an emerging technology into a practical, scalable proposition that delivers real value for our clients. You'll also...

The Job The New Business Sales Executive w ill be responsible for converting inbound calls and leads into new merchant opportunities while proactively generating their own sales pipeline with a strong focus on the Competition and Game of Skill vertical. The role will combine lead conversion with targeted outbound prospecting, identifying and engaging prospective merchants, developers, referral partners, and key industry contacts to drive sustainable new business growth. The successful candidate will quickly qualify prospects, understand their requirements, and progress opportunities through the sales pipeline to onboarding, where they will be responsbile for the successful ramp up of processing from the merchant, whilst closely working aligned to the Relationship Maangement team. What you'll be doing Responsibilities (80% prospecting / 20% inbound leads) ·        Convert inbound calls, online enquiries, and referral leads into new...

Overview Connecting clients to markets – and talent to opportunity. With 5,4 0 0 + employees and over 80,000 institutional, commercial, and payment s clients, we operate from more than 8 0 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business segment overview: Institutional : Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and...

Role Overview The Director of Engineering – UK Payments will provide senior technology leadership for ClearBank’s UK-focused payments capabilities, owning the technical strategy, delivery oversight, and evolution of this domain, providing a highly utilised and relied upon set of capabilities for clients. This role will lead an established set of teams as they evolve payments capabilities to scale and meet developing client needs. The Director will collaborate closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this vital domain. Key Responsibilities Strategic Leadership Own the technology strategy for UK Payments, ensuring alignment with ClearBank’s wider platform and technology strategy. Partner with the Head of Product for UK to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. Provide domain leadership and technical...

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. This role can be based in either the London, New York, or Boston. The Opportunity. We are seeking a Global Head of Fraud Solutions, a visionary and commercially minded leader to define, scale, and evolve Quantexa’s Fraud and Security solutions globally across all...

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. Welcome to Fireblocks , the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions! Here’s The Bit About Us Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. At Fireblocks, we enable businesses to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Our next-generation multi-layer technology...

Role Overview This is a pure hunter role. The Sales Director – Europe will be responsible for identifying, developing and closing new revenue opportunities across Europe. The successful candidate will have a proven track record of acquiring and growing strategic payment, banking, fintech and remittance relationships while consistently exceeding revenue targets. We are looking for an experienced sales professional with a strong network across the European payments ecosystem who thrives in a high-growth, entrepreneurial environment and can independently originate, negotiate and close complex enterprise deals. The ideal candidate combines strategic thinking with relentless execution and possesses deep expertise in cross-border payments, banking, remittances, treasury solutions, correspondent banking and payment infrastructure. Key Responsibilities New Business Acquisition Build, manage and convert a robust pipeline of enterprise opportunities across Europe. Generate...

Job Title: Content & Marketing Executive Location: London Department: Marketing Job Type: Full-time About Finalto Finalto is a global liquidity and technology provider delivering advanced trading solutions, liquidity access and risk management tools to institutional clients including brokers, banks, hedge funds, proprietary trading firms and corporates. Driven by innovation, technology and deep market expertise, we help our clients access global financial markets with confidence through market-leading liquidity, execution and trading solutions. About the Role We're looking for a creative, commercially curious and proactive Content & Marketing Executive to take ownership of Finalto's day-to-day content creation and communications activity. This is an exciting opportunity for a graduate or early-career professional with exceptional writing skills, a background in journalism, communications, content creation or marketing, and a genuine interest in...

Job Summary We are looking for an experienced Product Development Director to bridge business strategy and technology delivery. Reporting directly to the Group Chairman , you will shape the product roadmap, improve development processes, and ensure business initiatives are translated into clear, actionable requirements for technology teams. Success in this role will require a strong understanding of the company’s business model, operational processes, and client journey. You will challenge existing ways of working, identify opportunities for product and process improvement, and help drive greater efficiency, transparency, and alignment across the organisation. Key Responsibilities Translate business priorities into a structured and commercially aligned product roadmap. Evaluate product ideas and business requests based on strategic value, client impact, operational benefit, technical feasibility, and delivery priority. Challenge and refine requirements, ensuring...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Capital.com is looking for an experienced compliance leader to hold two Senior Manager Functions for our UK entity: Head of Compliance (SMF16) and Money Laundering Reporting Officer (SMF17). The role reports to the Group Chief Compliance Officer, has direct and unrestricted access to the UK Board and carries overall responsibility for the effectiveness of the UK compliance and financial crime frameworks. You will lead an effective and independent second line Compliance function, serve as the firm's principal point of contact with the FCA and UK law enforcement and advise the UK Board, Board Committees, Executive Committee and senior management on...

Overview Connecting clients to markets – and talent to opportunity With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business Segment Overview: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our  700+  team currently across  12  locations and  9  time zones. The Role The Marketing Executive will play a pivotal role in driving the company's strategic goals related to acquisition, retention, digital initiatives, branding, and enhancing customer experience. Daily tasks will encompass a variety of marketing aspects, such as crafting compelling advertising campaigns, managing website content, analyzing data, engaging on social media, optimizing search marketing, coordinating events,...

Overview Connecting clients to markets – and talent to opportunity. With 5,4 0 0 + employees and over 80,000 institutional, commercial, and payment s clients, we operate from more than 8 0 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business segment overview: Institutional : Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and...