10 Consumer Operations jobs in Kraków

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

About IG IG Group is a FTSE 100 global fintech, operating across 18 countries and serving over 350,000 active clients. We provide leveraged and non-leveraged trading across a broad range of asset classes, as well as share dealing and investment products through our retail brands. We are in the middle of a significant transformation - building a digital-first, AI-enabled Customer Experience function that delivers exceptional client outcomes while meeting the highest regulatory standards. As part of that, we are building a dedicated UK Client Disputes team from the ground up. About The Team The UK Client Disputes team is a newly established team within our Customer Experience function, dedicated to handling client disputes for UK customers. The team is focused on investigating disputes for clients as fast as possible, resolving under FCA DISP/SRC requirements, and escalating complex or regulatory cases where needed. We work cross-functionally with Compliance, Operations,...

About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part of our...

Job Description We are looking for a Principal Software Engineer to shape the architecture and delivery of our modern, AWS-native platform powering underwriting intelligence, GenAI-driven analysis, and high-volume content processing. Working across Python, .NET, PostgreSQL/Aurora, OpenSearch, and LangGraph-based services , you will own technical direction, system quality, scalability, and reliability across the platform. This is a senior individual contributor role with significant technical leadership responsibility, including setting engineering standards, mentoring engineers, driving architectural decisions, and coordinating across product and platform teams . Responsibilities Shape platform architecture across ingestion, transformation, storage, APIs, and AI-powered services, ensuring scalability, resilience, and maintainability. Own end-to-end technical delivery of AWS Batch content pipelines, Lambda-based workflows, and .NET 8 REST/GraphQL APIs. Drive...

Job Description We are looking for an experienced Lead Data Engineer to lead the architecture, evolution, and delivery of our modern AWS-native data platform. This platform powers underwriting intelligence, GenAI-driven insights, and large-scale content processing, serving as the foundation for data products across the organization. You will own the full data lifecycle—from ingestion and transformation to storage, retrieval, and AI consumption—working across Python-based processing pipelines, .NET services, Aurora PostgreSQL, OpenSearch, and LangGraph-powered agentic workflows. This is a senior individual contributor role with significant technical leadership responsibilities. You will define engineering standards, drive architectural decisions, mentor engineers, and collaborate closely with product, platform, and AI teams to build reliable, scalable, and high-performing data systems. Responsibilities Design, build, and evolve scalable, fault-tolerant data pipelines...

Job Description We're looking for a Junior Financial Systems Associate to help support and enhance the financial applications that power our global business. This role is ideal for someone early in their career who is interested in finance systems, ERP platforms, data , and business processes . You'll gain exposure to core finance operations, work closely with Finance and IT teams, and contribute to projects that improve how we work. You'll have the opportunity to learn from experienced professionals, build expertise in enterprise financial systems, and play an active role in ensuring financial data and processes remain accurate, reliable, and efficient. Responsibilities Provide first-line support for financial system users across the business Investigate and resolve system, access, and data-related issues Monitor system integrations, scheduled processes, and daily operational activities Escalate complex issues to technical teams or vendors when needed Support...

Job Description At Verisk, we build technology that helps the world's leading insurers make smarter, faster decisions. As a global leader in data analytics and risk assessment, we combine deep industry expertise with cloud-native engineering, AI, and advanced analytics to solve complex business challenges. We're looking for a Software Development Manager to lead a talented engineering team, drive technical excellence, and deliver scalable, high-quality software solutions. You'll play a key role in shaping engineering culture, developing people, and partnering across product and technology teams to build innovative products that make a real difference for our customers. Join a global organization where you'll have the opportunity to influence technology strategy, empower engineers to do their best work, and help shape the future of intelligent risk solutions. Responsibilities Effectively lead a team of software developers/analysts in the requirements, design,...