16 Customer Success Manager jobs

Main Responsibilities: Build and prioritize the end to end client success roadmap across web,app,email,push, in-app, sms, viber and telemarketing touchpoints Map the critical moments from web session start to application drop off and approval trought repayment, repeat use and reactivation, design the automated and triggered journeys that move customers to the next valuable state or action  Set eligibility, suppression, frequency and channel policies using customer behaviour, value, risk and consent signals, while protecting the customer trust Translate lifecycle opportunities into business cases, monitor funded contracts, revenue, repeat rate, reactivation and channels cost – not opens and clics  Work with App, Web, Brand and Content, Client Service, Communications, Product, Data, Legal and IT teams to improve both the message and the customer experience Define business and data requirenments with technical owners, ensure events, triggers, integrations,...

Join the best bank to work for in Bulgaria* Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! At tbi , we have been one of the most dynamic banks in the region for years, and we continue to grow fast. We combine a strong track record with the energy and pace of a start-up - always looking for better ways to do things, always moving forward. It's all about our people . Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say. Do you want to...

SumUp helps businesses get paid effortlessly, process orders fast, sell online instantly, and manage money smarter. We build the tools that let merchants thrive and deliver outstanding customer experiences. But we don’t just simplify transactions — we’re reshaping the future of fintech. Sofia has been the heart of SumUp’s payments platform since day one. For over a decade, our Payments Tribe — made up of cross-functional, autonomous squads — has powered secure, scalable payment processing for card-present and card-not-present (CNP) transactions in 36+ markets, helping millions of merchants grow, get paid, and thrive. We’re looking for an Engineering Manager to lead and grow a team of talented engineers within our Payments domain, which is SumUp’s foundational product, underpinning everything else we do. You’ll collaborate closely with Product and Business partners to scale the backend systems behind SumUp’s global payments engine - securely processing millions of transactions...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and...

Join the best bank to work for in Bulgaria* Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! At tbi , we have been one of the most dynamic banks in the region for years, and we continue to grow fast. We combine a strong track record with the energy and pace of a start-up - always looking for better ways to do things, always moving forward. It's all about our people . Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say. Do you want to...

Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring...

We’re looking for a Full-Stack Engineer to help enhance our Cloud Cost Control (CCC) platform by building end-to-end backend and frontend solutions and delivering new features at scale. You’ll develop RESTful APIs and data integrations (e.g., PostgreSQL/Databricks), strengthen performance and security, and drive reliable delivery through CI/CD, Infrastructure as Code, and production observability.   Key Responsibilities: Design, build, and support full stack solutions for backend and frontend applications Develop and maintain RESTful APIs, ensuring seamless integration with databases like PostgreSQL and Databricks Enhance the Cloud Cost Control (CCC) platform for modularity, scalability, and feature improvements Improve application performance, security, reliability, and automate deployments through DevOps practices Manage CI/CD pipelines, define Infrastructure as Code, and set up monitoring and observability for production systems...

Why us? Insurify is one of the America's fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000's fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We're changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team's success. How you'll make an impact Work and grow in a goal-focused, impact-driven full-stack data science team Partner closely with Marketing to build more sophisticated bidding and targeting across Paid Search, Retargeting, and Email Develop models and...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description You will support the execution of the control testing plan by conducting accurate tests of controls. Control Testing Analysts evaluate the design and operational effectiveness of controls, document findings, and recommend corrective actions. Reporting to the Head of Business Control Testing. What You'll Do Control Testing Execution: Perform control testing activities, including walkthroughs, sampling, and root cause analysis. Evaluate control design and operational effectiveness against defined criteria. Documentation: document testing procedures and...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description The Commercial Management team, part of the Customer Value Office, provides commercial management services to the UK&I business in order to assist in profitably reaching its financial targets with an acceptable level of commercial and contractual risk. The Commercial Management team supports the business from a contractual perspective by supporting, and where required leading, the negotiation and conclusion of commercial contracts with our customers. The team is supported by its own internal legal team and by other functions across Experian such as...

Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring...

We’re looking for a Full-Stack Engineer to help enhance our Cloud Cost Control (CCC) platform by building end-to-end backend and frontend solutions and delivering new features at scale. You’ll develop RESTful APIs and data integrations (e.g., PostgreSQL/Databricks), strengthen performance and security, and drive reliable delivery through CI/CD, Infrastructure as Code, and production observability.   Key Responsibilities: Design, build, and support full stack solutions for backend and frontend applications Develop and maintain RESTful APIs, ensuring seamless integration with databases like PostgreSQL and Databricks Enhance the Cloud Cost Control (CCC) platform for modularity, scalability, and feature improvements Improve application performance, security, reliability, and automate deployments through DevOps practices Manage CI/CD pipelines, define Infrastructure as Code, and set up monitoring and observability for production systems...

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a...

Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring...

Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring...

At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy. Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid...