14 Client Service jobs

What is the opportunity? The Commodities Settlement Analyst participates in and supports the operational activities of a business unit. They apply experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments. What will you do? Settlements: The role will consist of being the first line of defense any related Reconciliation issues, P/L or Balance Sheet Breaks. The analyst will assume a primary role on the daily tasks for their assigned product, complete the timely resolution of any issues that arise with appropriate escalation to Senior Analysts and Management as well as to provide innovative solutions for process inefficiencies. On a daily basis, verify and ensure accuracy of daily cash payments/receipts via wire transfers and G/L accounting entries through accounting systems, in a timely manner while ensuring adherence to all relevant Standing Orders...

Senior Account Manager - FinTech  VoPay International Inc. - Vancouver, BC Full-Time On-Site  About VoPay International Inc. Headquartered in Vancouver, BC, VoPay was established to help businesses navigate the complexities of payments and financial services. VoPay provides secure, data-driven API payment infrastructure and embedded solutions to software platforms and enterprises across North America. At the heart of VoPay's offering is a multi-tenancy architecture fused with a comprehensive payment engine, epitomizing the concept of Fintech-as-a-Service.  The Opportunity We're looking for a Senior Account Manager to own and grow VoPay's most important existing relationships - from established direct accounts to large enterprise clients and reseller partners. You'll pick up the relationship once accounts are onboarded and live, and be accountable for keeping them growing: driving upsell and cross-sell, negotiating renewals and contract changes,...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. We are hiring a...

About VoPay International Inc.  VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product managers and developers the flexibility and speed to build innovative financial solutions in a rapidly evolving industry. About the Role: You will be responsible for ensuring customers are successfully onboarded, fully activated, and continuously deriving value from our platform. Acting as the technical voice of Customer Success, you’ll guide clients through implementation, troubleshoot complex issues, and serve as a key bridge between customers and internal teams including Product and Engineering. This role plays a critical part in driving product adoption, maximizing retention, and identifying expansion opportunities across a portfolio of accounts. Key Responsibilities:...

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Group Product...

What is the opportunity? RBC is seeking a Quantum Safety Lead (Global Security) to own the end-to-end execution and governance of our post-quantum cryptography (PQC) migration program. This is a senior, board-visible mandate accountable for moving the organization from quantum threat awareness to a funded, sequenced migration that closes harvest-now-decrypt-later (HNDL) exposure ahead of cryptographically relevant quantum computer (CRQC) timelines. You will lead program delivery across Canadian and U.S. operations, coordinating a matrixed set of technology, risk, and business stakeholders. What will you do? Own the enterprise PQC migration roadmap and delivery execution, partnering with crypto SMEs and services leadership for technical strategy translation Translate quantum threat horizons (CRQC probability, HNDL exposure, cryptographic maturity) into board and executive narratives, funding asks, and risk appetite decisions Build and lead a cross-functional...

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Project Manager...

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise. Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before. About The Role The Managed Services team at Behavox is responsible for reviewing Trade and eComms surveillance...

Job Description The Senior Software Developer – Robotics Process Automation will be a key technical contributor responsible for designing, developing, and implementing enterprise-scale automation solutions using Pega Robotics. This role combines advanced software development skills with deep expertise in process automation to drive operational efficiency across Royal Bank of Canada. The successful candidate will work cross-functionally with business teams, architects, infrastructure teams, and other developers to transform manual, repetitive processes into intelligent, automated workflows that reduce costs and improve service delivery. This position requires a technically proficient developer with strong problem-solving abilities, experience in modern development practices, infrastructure knowledge, and a commitment to delivering high-quality, maintainable code. The role offers significant opportunities to influence RBC's digital transformation initiatives and leverage...

About Us Fenergo is a global leader in Client Lifecycle Management and financial crime technology for financial institutions. Our platform helps banks and financial services firms transform client onboarding, regulatory compliance and lifecycle management through intelligent automation, deep domain expertise and AI-powered solutions. We work with some of the world's largest financial institutions to solve complex regulatory, operational and client experience challenges. As the market continues to evolve, Fenergo is scaling its revenue organisation around a more precise, insight-led and account-based operating model. This role sits at the centre of that model. The Role This is not a conventional prospecting role. As an Enterprise Business Development Representative, you will operate as the activation layer for pipeline creation and early-stage opportunity progression across Fenergo's strategic enterprise accounts. Your role is to identify where Fenergo can create value,...

Job Description What Is the Opportunity? Our Enterprise Payments team is undertaking mission-critical modernization initiatives across high-value and real-time payment platforms. In this role, you will serve as the strategic bridge between business stakeholders, operations, compliance, architecture, and engineering — driving analysis, design, delivery, and validation of payment solutions in a highly regulated financial services environment. You will own outcomes across the full product lifecycle, embedding AI-native practices and regulatory controls into every stage of delivery. If you thrive at the intersection of complex payments technology, cross-functional leadership, and continuous innovation, this is the role for you. What Will You Do? Own the product backlog, roadmap, and business outcomes for payment processing and platform modernization initiatives; monitor and control delivery activities according to plan. Translate strategic objectives into...

We're looking for a Senior Machine Learning Engineer with strong computer vision expertise to join our Biometrics team. You'll ramp up on the biometrics domain while contributing to the design, training, and scaling of our ML systems end-to-end on AWS. The final job level for this role will be determined following the interview process. What You’ll Do Design and develop computer vision models and pipelines, contributing to biometrics use cases such as face detection, quality assessment, and recognition Collaborate on benchmarking of models across datasets and operating conditions Train and optimize models using PyTorch, TensorFlow, and/or JAX Contribute to end-to-end ML pipelines, from data ingestion to deployment. Help design automated pipelines (Airflow) for data ingestion and cleaning. Production Engineering: Optimize models for low-latency inference (quantization, distillation, TensorRT/ONNX) and support deployment on AWS. Collaborate with and mentor ML engineers, and...

What is the opportunity? As a Director of Enterprise Architecture, you will lead the design and implementation of scalable, secure, and AI-driven solutions aligned with RBC’s enterprise architecture. Key responsibilities include architecting AI-native systems (autonomous agents, multi-agent frameworks, ML pipelines) to enable intelligent automation, ensuring responsible AI adoption (governance, explainability, bias mitigation), and guiding RBC’s digital transformation. You’ll leverage expertise in OpenShift Container Platform (OCP), and Virtual Machine (VM)-based environments, and RBC’s internal IT systems while influencing stakeholders through RBC's Architecture Review Board (ARB) processes to deploy agentic AI systems compliantly and safely under Canadian financial regulations. What will you do? Lead end-to-end technical solution design for strategic initiatives, ensuring alignment with RBC’s enterprise standards, security guidelines,...

As a Systems Operations Specialist reporting to Director, Delivery Management, you'll play a critical role in maintaining the technical operations that power Nasdaq's global platforms and services, ensuring seamless 24/7 application support and operational excellence for clients worldwide. You'll thrive in this position if you're proactive, detail-oriented, and bring a passion for automation and continuous improvement to a fast-paced, high-impact environment. Key Responsibilities Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability. Design, plan, and deploy changes to existing systems, implementing solutions that enhance testing, deployment, and operational processes. Manage and resolve incidents for internal and external customers, ensuring rapid response and effective problem-solving. Maintain operational documentation and procedures, supporting seamless second-line operations and...