18 Client Service Manager jobs

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform. To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product...

Description Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de pointe, nos outils dédiés à la conversion et notre maîtrise unique de la chaîne de paiement, nous vous invitons à viser le meilleur, et plus encore. Payplug, c’est une équipe de 300 passionnés dédiés à la réalisation de vos plus grandes ambitions. Nous accompagnons aujourd’hui 17 000 PME telles que Hast et Plantes pour tous, mais aussi de grands groupes comme Maisons du Monde, Veepee et Western Union. Payplug fait partie du Groupe BPCE depuis 2017. L’équipe Chez Payplug, l'Account Management va bien au-delà de la simple gestion de compte : c'est un moteur de croissance et un véritable levier de différenciation commerciale. Dans un marché ultra-concurrentiel, notre approche est celle de partenaires d'affaires stratégiques , capables d'allier finesse humaine, expertise technique pointue et intelligence...

Job Summary: Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities. Responsibilities: Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients. Takes charge of the onboarding process for clients onto Clearwater's platform. Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform. Communicates project status, issues, and risks in an effective and transparent manner. Skillfully troubleshoots and resolves customer issues that may arise during the implementation phase. Manages...

Who are we? iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise , offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. Key figures 350+ employees across 14 offices in 11 European countries 30+ nationalities represented, average age: 32 10,000 corporate clients trust us €80M in...

Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive...

Lemonway est un établissement de paiement agréé, au cœur de la nouvelle économie européenne. L’entreprise sécurise les paiements en ligne pour les plateformes de financement participatif, d’économie collaborative, les marketplaces ainsi que les acteurs du e-commerce, avec un engagement fort en matière de lutte contre la fraude et la protection des fonds. Principalement régulée par l’ACPR et disposant du passeport européen valable dans 29 pays, Lemonway a son siège social à Paris et réunit 150 “ Lemonheroes” multiculturels et engagés. Aujourd’hui, plus de 400 plateformes nous font confiance. Nous gérons 1,5 million de portefeuilles utilisateurs après un processus de vérification KYC. Afin d’accélèrer sa croissance et de se positionner parmi les principaux prestataires de services de paiement (PSP) en Europe, Lemonway a levé 50 millions€ auprès de Breega, SpeedInvest et Toscafund. Rentable depuis 2023 et visant une croissance annuelle de 25 %, Lemonway recherche en permanence...

Lemonway is a licensed payment institution, at the heart of the new European economy. We secure payments for crowdfunding platforms, collaborative economy platforms, marketplaces, and e-merchants, with a strong commitment against fraud and to the protection of funds. Regulated by the ACPR and holding a European passport in 29 countries, Lemonway is headquartered in Paris and Hamburg and brings together 150 multicultural and dedicated Lemonheroes . More than 400 marketplaces trust us. We manage 1.4 million user wallets and have raised €50M from Breega, SpeedInvest, and Toscafund. Profitable for four years and growing at +25% in 2025, Lemonway aims to remain among the leaders in European payments through healthy and sustainable growth. The Position As a member of the Key Account Management team, your responsibilities will include the following: Top 50 Client Portfolio Management : Manage, retain, and grow key accounts based in France and Europe. Your first objective is...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Team Responsibilities The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that...

Paris, France or London, England About Clearwater Analytics Clearwater Analytics® is a global SaaS solution for automated investment data aggregation, reconciliation, accounting, and reporting. Clearwater helps thousands of organisations make the most of investment portfolio data with cloud-native software and client-centric servicing. Every day, investment professionals worldwide trust Clearwater to deliver timely, validated investment data and in-depth reporting. Job Description We’re looking for a driven Senior Enterprise Leader to lead new business development across the French Asset Owner market - insurers, mutuelles, institutions de prévoyance, Caisse des Dépôts and related public investment bodies, and pension reserve funds, front to back office. This is primarily a new-business hunting role: you’ll prospect, build pipeline, and close net-new logos, with some scope to grow and upsell existing named accounts in the region. This role presents a unique opportunity to...

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team & Context The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance...

Job Summary: We are looking for a Solutions Consultant to join our EMEA Asset Management team in Paris. In this client-facing, pre-sales role you will be central to how CWAN wins and onboards complex asset management mandates — owning the technical and written deliverables that move opportunities through the sales cycle. You will partner with prospective clients to uncover the pain points in their current operating model and demonstrate, clearly and credibly, how the CWAN solution solves those problems and adds measurable value. Alongside this you will build and refine the sales resources, documentation and standards the wider EMEA team relies on, continually looking for ways to strengthen our proposition. The ideal candidate is a creative, self-starting problem-solver who earns the trust of internal and external stakeholders alike, combining strong technical fluency with the commercial instinct to turn complex requirements into compelling solutions. Responsibilities Work...

About The Job We are seeking a dedicated Senior Compliance Officer to support our Compliance department within the French branch of Saxo Bank A/S. You will be part of a close-knit team of three colleagues, including the Head of Compliance France, reporting to local management and collaborating with the Head of Compliance Europe in Copenhagen. The compliance function promotes integrity and adherence to legislation within our organization. As a Senior Compliance Officer, you focus on risk management, ethical issues, and encouraging responsible behaviour. You support local management and business lines with an independent, critical perspective, contributing to a transparent and ethical culture across investment services, AML, MiFID II, and client protection. This multifaceted role demands sharp regulatory knowledge, strong analysis, clear communication, and stellar organization while interfacing with AMF/ACPR regulators. Our team manages compliance risks across all domains,...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team & Context You will join the Client Services EMEA – Operations domain , a team dedicated to supporting and advising our European clients in their use of the Murex platform. Our Mission Is To Ensure the smooth operation and evolution of the platform for Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …) Provide expert support across incident resolution, configuration, and...

Qui sommes-nous ? iBanFirst est une fintech européenne en pleine croissance qui révolutionne les paiements internationaux pour les PME. Fondée en 2016, notre plateforme permet aux SMM (Small & Medium Multinationals) de reprendre le contrôle de leurs opérations de paiements : conversion de devises (FX), transactions internationales et gestion du risque de change à travers 140 pays – de manière rapide, transparente et sécurisée . Nous simplifions la vie des PME grâce à une plateforme technologique avancée (automatisation, APIs, IA…) et une expertise dédiée , pour offrir le meilleur des deux mondes : l'agilité d'un SaaS et la confiance d'une relation personnalisée. iBanFirst aide ainsi des milliers d'entreprises audacieuses à profiter des opportunités de business mondiales avec sérénité, en leur apportant simplicité, transparence et sécurité.   Quelques chiffres clés 350+ collaborateurs répartis dans 14 bureaux et 11 pays en Europe Plus de 30 nationalités...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Team Responsibilities The PAC team, a crucial part of the Client Services department, provides Murex customized external client technical support for the Europe, Middle East and Africa business units. We are actively seeking a highly analytical and motivated individual to join us. In this role, you will be responsible for maximizing client satisfaction with the current MX.3 platform by constantly following on cases that...

XTB is one of the five largest brokers for stocks, ETFs, and CFDs worldwide. Founded in 2004 and present in France since 2010, the company aims to strengthen its growth and reputation on the French market and become a leading financial application for retail investors. With more than 1,700 employees across 15+ countries and over 2.5 million clients, XTB continues to expand. XTB France is now seeking a Junior Sales Representative to support the development of the Sales department based in Paris La Défense. Responsibilities Active contact with new users of XTB’s investment solutions (mainly by phone). Identification of client needs and recommendation of suitable solutions based on XTB’s products and services. Follow‑up calls and scheduling of in‑person meetings. Providing training on financial markets and on how to use XTB’s investment platforms. Evolving missions depending on departmental needs. No prospecting required — only inbound leads. Requirements Strong...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Team & Context The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance...