26 Client Service jobs

Project description VR-122988 Join our Development Center in Bucharest, and become a member of our open-minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career. Responsibilities: Contribute to the overarching implementation and operation of platform in the Google Cloud. Define Service Level Objectives (SLOs), and enable an end-to-end view on customer satisfaction based on best practices for setting up Service. Level Indicators (SLIs) to create effective strategies for maintaining and improving system performance and availability. Collaborate with Business Functional Analysts and Solution Architects to find improvements in the solution...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products – you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Who We Are PAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards. The opportunity Within the Digital Services division of equensWorldline, the Trading & Financial Information (TFI) department is involved in the design, development, and hosting of transactional applications that demand high performance and reliability for our clients in the financial markets, banking, and insurance sectors. Within the TFI department, you will be integrated into the team responsible for...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description Architects design digital blueprints for client projects. They create scalable, efficient, and secure IT systems to ensure alignment with business goals before, during, and after development. Our Architects possess a blend of technical expertise, strategic vision, and strong communication skills. As a Solution Architect at Endava, you will revolutionize our clients' businesses by weaving innovative technological solutions into their operational fabric. With...

The Opportunity: As a Senior POS Specialist, you will support policy servicing operations by processing policy owner requests related to policy changes, surrenders, reinstatements, endorsements, premium allocations, and account clearances. In this role, you will help ensure requests are reviewed, calculated, documented, and completed accurately and in accordance with the POS manual, company procedures and applicable risk policies. You will also respond to information requests from agencies and clients, prepare client letters and operational reports, maintain policy files, support payment processing, and collaborate with internal partners such as Accounting and Agencies to resolve servicing items when needed. Key responsibilities: Accomplishes POS changes and surrenders of policies and Invest accounts, requested by the Policy Owner in compliance with the POS manual and Company’s rules. Calculates and processes them in the system and registers surrender payments in the...

The purpose of the role: The Customer Experience Strategy Lead – EMEA will play a pivotal role in shaping and embedding a best-in-class approach to experience strategy across the region. This role has two primary dimensions: 1. Embedded Insurance & Partner Advisory Act as a strategic advisor on regional embedded insurance initiatives, helping partners (e.g., banks, platforms, ecosystems) design customer experiences that: • Deliver clear business and commercial value • Enhance customer engagement, conversion, and retention • Seamlessly integrate insurance into partner journeys 2. EMEA Market Experience Strategy Leadership Support priority in-market initiatives by bringing structured experience strategy approaches to large-scale programs where customer experience is a critical success factor. The role will combine strategic thinking, customer-centric design, and commercial acumen, acting as a bridge between business, marketing, product, and partner teams. Key...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are currently seeking a Junior Revenue Analyst to join our dynamic team. In this role, you will handle both collections and revenue-related responsibilities, ensuring smooth operations and high levels of customer satisfaction. This is a hybrid position granting flexibility to work both in-office and remotely. Responsibilities: Collections Prepare, record, verify, analyze, and report accounts receivable transactions. Resolve client billing issues and follow up on payment discrepancies efficiently. Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports. Contact clients courteously to collect outstanding payments, maintaining professionalism at all times. Accurately maintain records of collection activities and...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products – you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Project Description: VR-124101 Join our Development Centre in Bucharest and become a member of our open-minded, progressive and professional team. In this role, you will be working on projects for one of our world-famous clients. You will have a chance to grow your technical and soft skills, and build thorough expertise in the industry of our client. On top of an attractive salary and benefits package, Luxoft will invest in your professional training, and allow you to grow your professional career. Responsibilities: - Ensures that the project and programme work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets, to include, but not limited to: - Programme/project initiation - Resource Management - Financial Management - Vendor Management - Benefit Management - Risk and issue analysis - Change control - Information/configuration management - Quality assurance - Programme/project organization structures. - Ensures...

Make Your Mark The Implementation Consultant is responsible for implementing the company's accounting software products with new and/or existing clients. The Implementation Consultant is also responsible for consulting with mid-market clients regarding best practices and client business needs in order to best configure the software and provide exceptional customer service. You'll Get To Lead multiple concurrent implementation projects, working in line with established methodologies and best practice procedures. Take ownership of implementation milestones, ensuring successful delivery within agreed scope, timelines, budget, and customer satisfaction expectations. Produce and maintain high-quality documentation throughout the implementation lifecycle, including tracking billable time, updating Salesforce, and managing expenses. Build strong relationships with key stakeholders, providing clear communication on risks, progress, expectations, and next steps. Deliver training...

Make Your Mark The Application Support Analyst position is responsible for handling any incoming customer support inquiries, performing troubleshooting using various resources, and if needed, elevates issue to Senior Application Support Analyst Services. You'll Get To Coordinate with customer to determine functional requirements and determine technical solutions. Analyze data in support of proposed projects, business cases, and system requirements. Coordinate with customers and/or technical staff to resolve issues with software applications. Use accepted project management, application development and documentation standards and processes. Test, implement, document and maintain software applications. Work as a member of a team and provide support for applications. Use formalized development methodology to assure that risks to security and business process integrity are identified and mitigated. Gather the customer's information and determine the...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products — you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset . This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. If you love a challenge, are passionate about making an impact, and are ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years. What you’ll do Own the quality assurance tasks for multiple projects, ensuring that the software meets the highest standards of quality and reliability Actively participate in design and requirements reviews to ensure testability and usability of features and products Lead testing efforts, including developing and maintaining automation frameworks and scripts Plan, implement and execute testing tasks in different product areas - DB, integration, functional, UI/UX Analyse test results to identify areas for improvement and recommend process changes as needed Provide technical and process...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. That takes high standards, high velocity and engineers who own what they ship. Today, we serve over 6 million clients, with more than €38 billion in assets under management. At that scale, performance, reliability and data integrity are part of the product. Our platform is powered by a modern, high-performance engineering stack designed for scale and reliability: Java 21 (Spring), Go, Node.js (TypeScript), PostgreSQL, MariaDB, Redis, Kafka, ClickHouse, Elasticsearch, Docker, Grafana, AWS, Kubernetes and Kibana. About The Role Staff Backend Engineers shape technical direction across teams while remaining close to the systems and code. You will take on problems whose consequences extend beyond one service or delivery cycle. This is not a people-management role. Its leverage comes from technical judgement, credible execution and the...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description Development is the largest discipline at Endava. Our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. Always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset. As a Senior Java Developer at Endava, you will have the following responsibilities: Developing and testing solutions in Java based on given requirements...

Who We Are Hi, we’re FintechOS, the global leader in fintech enablement. Our mission is to make financial innovation accessible to every organization. The FintechOS platform simplifies and accelerates how financial products and services are launched, serviced, and scaled — helping businesses realize value up to 10x faster than traditional approaches. Unlike other fintech solutions, FintechOS liberates data from the core, empowering organizations to create personalized, data-driven financial products and experiences at scale. As a cloud-native platform, FintechOS integrates seamlessly with any technology or service, financial or non-financial, connecting both modern and legacy ecosystems. We’ve built a world-class technology foundation and assembled a diverse, high-performing engineering team passionate about redefining what’s possible in fintech. About the Role As a Senior Data Core Framework Engineer, you’ll own and evolve the Data Core framework (“dc-framework”) — the...

We are DXC Luxoft Financial Services - an award-winning provider of technology solutions, dedicated to the Financial Services sector. Join our international team and become a member of our open minded, progressive and professional team of financial services consultants. In this role you will be working on projects for biggest investment banks across the globe. You will have a chance to grow your technical and soft skills, and build a thorough expertise in the Capital Markets industry. On top of attractive salary and benefits package, we will invest into your professional training, and allow you to grow your professional career. Responsibilities This initiative focuses on: Upgrading legacy applications to modern Spring Boot versions (2.x → 3.x) Decommissioning and replacing Hazelcast across distributed systems Refactoring applications to align with modern, cloud-ready, stateless architectures Enhancing integration with event-driven systems using Apache...

Our mission is to enable everyone to build wealth We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 6 million clients, with more than €38 billion in assets under management — a testament to the scale and trust we’ve built in just a few years. The role We are hiring an Operations Manager to build the operational infrastructure behind recruiting and make the Talent function scalable, measurable, and well-run. You will report directly to the Head of Operations, Talent, as the second person in the function, with broad ownership across systems, processes, and reporting. It is suited to an early-career professional who can enter an undefined environment, work out what is missing, and turn ambiguity into practical solutions. Talent or Recruitment Operations experience is not required; the context can be learned. What You’ll Do The role will...

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description About the Role We are looking for an experienced Data Architect to join our Data & AI delivery practice at Endava . In this role, you will work directly with our clients to design and implement modern, scalable, and secure data architectures that enable analytics, AI, and digital transformation. You will combine strategic thinking with hands-on technical delivery, guiding project teams from data platform design to implementation and operationalization. The...

The purpose of the role The role is responsible for end-to-end product pricing, from concept design to post-launch performance, with a focus on building a modern, agile, and data-driven pricing capability. It supports the development of competitive and profitable propositions by leveraging analytics and pricing frameworks to enable faster, more informed decisions and continuous pricing optimization. The role acts as a bridge between actuarial, business, and customer perspectives, ensuring pricing decisions are both technically sound and commercially relevant. How will you contribute? 1.End-to-End Pricing Ownership Own the end-to-end pricing process for new products and changes, from concept and design through approval and launch; Develop, maintain, and validate robust pricing models aligned with business strategy, using data, experience analysis, and market insights to define and challenge assumptions; Lead pricing decisions, clearly communicating rationale,...