61 Client Service jobs

Job summary We are seeking a motivated and detail-oriented Trading Solutions Analyst to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring an exceptional experience from onboarding through ongoing account management. You will play a key role in building lasting client relationships, resolving service issues, and supporting business growth through proactive client engagement. This position is ideal for someone with strong communication skills, financial industry experience, and a passion for delivering outstanding service in a regulated environment. This role sits within a brokerage environment — candidates with direct experience at a CFD/Forex broker, derivatives broker, or institutional prime brokerage will be prioritised Key Responsibilities Act as the first point of contact for client inquiries, service requests, and issue resolution, ensuring timely and professional communication. Support and manage...

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Senior Data Architect to own and drive the Group-wide data architecture across MultiBank's core source systems — Trading, Back Office (BO), Introducing Broker (IB), CRM, Client Services...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We’re looking for a talented Content Writer to create high-quality, education-led and brand-building content for MultiBank Group across digital channels. You’ll translate complex topics such as...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Quantitative Analyst to join our Quantitative Dealing team. This role will develop, validate, and deploy data-driven models that strengthen our understanding of client behaviour,...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Senior Data Analyst to join our Quantitative Dealing team and take ownership of a growing portfolio of business-critical reporting, analytics, and internal data applications. This...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Marketing department would like to welcome a...

Who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Your team IG Prime is the institutional division of IG Group, a scaled, multi-asset platform delivering execution, clearing, financing, custody and market-leading technology on a single platform, backed by the strength of a FTSE 100 group. We deliver global Liquidity, Prime Brokerage and White Label services to hedge funds, family offices, brokers, banks and introducing brokers worldwide,...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. KYC Onboarding Analyst - Institutional Dubai Office (4 days in office / 1 day from home) In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory...

Job Description As an Account Manager at finera., you will take full ownership of a portfolio of merchants, ensuring they consistently gain value from our payment solutions. You will nurture long-term, trusted relationships, deeply understand each merchant’s operations, and deliver proactive guidance that drives performance, optimisation, and retention. This role spans the full customer lifecycle, from supporting seamless onboarding through to ongoing growth and strategic development. By working closely with cross-functional teams, you will anticipate needs, resolve challenges, identify opportunities for expansion, and ensure every merchant receives a reliable, high-quality experience. Job Requirements Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Proven track record in a customer-facing role, ideally within the FinTech or technology sector, demonstrating an ability to develop relationships, understand customer needs, and...

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As we expand our offerings in the...

Job Summary The Virtual Outbound Relationship Manager position is dedicated to serving clients within local and premium segments, focusing on non-cross-border interactions. This role is instrumental in expanding relationships through proactive outbound engagement, fostering adoption of financial products and services, and driving revenue growth aligned with regulatory standards and exemplary customer experience principles. You will be the key liaison, delivering tailored wealth advisory and product updates, spearheading sales efforts, and generating quality leads within a digitally enabled environment. This role propels the Bank’s strategic approach towards insight-led customer engagement, helping clients maximise their financial potential while expanding the Bank’s portfolio through trusted relationships and expert communication. Your daily activities will be pivotal in identifying client needs, proposing relevant solutions, and ensuring compliance with all operational and...

Key Responsibilities Strategy To support payment service products and help the processing centre as a revenue generator. Meet the departmental operation budget by ensuring that the cost of providing services is tracked and controlled in relation to the budgets set for these activities. Always look for ways and means to control cost per transaction and that includes monitoring cost on courier, communication and other misc. expenses. Business Avoid revenue leakage and ensure that there are no debits to P&L Accounts without appropriate authority Ensure there is no revenue leakage in respect of tariff to payment instructions. To provide high quality service to our stakeholders and customers. To develop key working relationships with internal customers and support units etc. To achieve set targets in terms of Service standard for customer transactions To provide advisory service to large corporate customers in Saudi Arabia and other...

Job Description The Head of Customer Support will be responsible for building and leading a world-class customer support and success function within our fintech payments ecosystem. This role is critical in ensuring customer satisfaction, retention, and long-term value by delivering exceptional service, driving operational excellence, and acting as the voice of the customer across the organization. The ideal candidate has deep experience in fintech or payments, strong leadership capabilities, and a customer-first mindset. Job Requirements Prior experience in fintech, payments, SaaS, or financial services. Strong understanding of payment gateways, APIs, transaction lifecycles, and compliance considerations. Proven ability to build, scale, and manage high-performing customer-facing teams. Excellent stakeholder management and communication skills, with experience engaging senior client leadership. Data-driven mindset with experience using customer success metrics,...

Summary The Head of Corporate & Commercial Finance holds end-to-end ownership of the organization’s corporate and commercial lending business, spanning origination, portfolio management, credit risk oversight, and client relationship management. The role is responsible for defining and executing a forward looking, market driven, and risk balanced corporate and commercial finance strategy that enables Finance House to achieve its growth and profitability objectives in the market. The incumbent will drive disciplined, scalable, and sustainable portfolio growth while ensuring strong asset quality, regulatory compliance, and risk governance. The role combines strategic leadership, deep credit and market expertise, and strong executive influence to manage complex corporate and institutional relationships, structure bespoke financing solutions, and optimize risk-adjusted returns across the portfolio. This is a highly complex, senior leadership role with significant impact on...

We’re Hiring | Persian-Speaking Customer Support CPT Markets is looking for a fast, accurate, and highly organized Persian-speaking Customer Support Specialist to join our team. We’re looking for someone who is: • Fluent in Persian (Farsi) and English • Fast and responsive in handling client inquiries • Detail-oriented and accurate • A strong multitasker who can manage multiple requests simultaneously • Excellent at communication and problem-solving • Familiar with the Forex / Financial Markets industry is a plus If you’re proactive, responsible, and enjoy working in a fast-paced environment, we’d love to hear from you. ? Location: Dubai, UAE ? Send us your CV or DM us for more information. #Hiring #CPTMarkets #CustomerSupport #PersianSpeaking #Farsi #Forex #UAEJobs #Careers Not what you are looking for? Try these related job searches Support Specialist jobs in Dubai CPT Markets careers in Dubai Customer Support jobs in Dubai Forex jobs in Dubai

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters A member of the specialised client-facing department focused on providing exceptional care to new and existing partners through a value-driven relationship-based approach. Partner Relationship Manager will retain and grow Partners, providing relationship management and support throughout the partner user journey. What you'll actually do Account Management Act as the primary point of contact between the Partners and the Company. Ensure partner satisfaction by maintaining a professional...

About Us At Fenergo, we're not just building software—we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game. We're more than a global leader in AI-powered client lifecycle management—we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don't stop there. At Fenergo, we believe in a world where financial institutions aren't just compliant—they're confident. Where technology doesn't just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and...

Key Responsibilities Strategy Strategies for Revenue generation and business development Business objectives and goals Drive the Digital Agenda Business Acquisition & Sales Management Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on C...

Introduction: We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally. We have a shared purpose ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade. What you’ll do: You will be directly responsible for, acquiring, managing and maintaining key Partner relationships with companies able to introduce clients to WorldFirst. You will work closely with these partners to drive referrals into the WorldFirst business, focused on the key KPIs of the business at that time. These Partnerships may include...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Senior Data Analyst to join our Quantitative Dealing team and take ownership of a growing portfolio of business-critical reporting, analytics, and internal data applications. This...