2 Consumer Operations jobs in Barcelona

About Us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What You'll Be Doing As our Chargeback Specialist, you’ll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity. Here's What Your Day-to-day Will Look Like Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation. Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging...

Context of the Role Thunes is hiring a Sales Enablement Lead to own and run the Thuniversity Certification - our programme for reinforcing, activating, and scaling the insight-led commercial methodology across the global commercial team. This is a programme-leadership role with a strong field and coaching dimension: you will run the certification day to day, develop the people in it, and own the continuous feedback loop that keeps the programme sharp. You will report to the VP GTM Operations & Enablement, working in a fast-paced, international environment alongside Sales, Marketing, Product, and the People team. We are looking for a credible, structured operator - part programme manager, part field coach - who runs enablement as a continuous system, not a calendar of events. This role is based in Barcelona, Spain. Key Responsibilities The capability loop At the heart of the role is ownership of the feedback loop that keeps the programme improving: Sense:...