25 Customer Success Manager jobs in Barcelona

Product Implementation Manager | Based in Barcelona If you come from consulting, finance, or professional services and want more autonomy, more ownership, and direct exposure to how a scaling fintech delivers revenue, this is worth reading. Kantox delivers Currency Management Automation software that handles real financial operations for corporate clients across 75 countries, and as we take on larger, more complex implementations, we need someone who can own them end-to-end. This is a full-cycle individual contributor role: from solution design and project planning through to client go-live and handover. What you will work on Proactively managing implementation projects end to end: solution design, documentation, planning, and leading client workshops Taking direct responsibility for project planning, tracking progress, and identifying and resolving risks and issues across concurrent implementations Managing internal stakeholders across Sales, Product, and Tech to keep...

Product Marketing Manager | Based in Barcelona If you are a product marketer who wants to own the story of an entire product suite rather than a single feature, this is worth reading. Kantox is a BNP Paribas-backed fintech with a portfolio of Currency Management Automation products that solve real, measurable problems for CFOs and Treasurers. We are looking for one person to define how we position and message that portfolio, and to build the product marketing function around it. We build software that helps companies turn FX from an operational burden into a competitive advantage. Our clients are CFOs and Treasurers at mid-to-large corporates across 75 countries, and they trust us to move serious money. Over $20 billion and counting. What you will work on Owning the product marketing strategy for Kantox's full suite, working closely with Product Management to understand the roadmap and setting the direction for how we position and message our products across the...

Account Manager HVM – Italian Speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! As an account manager, you will be responsible for managing the full merchant lifecycle of our high-value merchants (monthly TPV > €50), providing personalized, high-touch support from onboarding to retention and growth. You will act as the single point of contact for your assigned portfolio of merchants, proactively engaging with them to maximize their success with SumUp while developing strong relationships that drive business...

About The Opportunity You will work in the Incentives team within the Grow & Engage domain. This is the heart of the customer experience ranging from the acquisition and signup to our premium membership tiers and the daily engagement of our users. You will work in teams delivering the newest and most innovative features serving our customers in the best way possible. Location: Barcelona, Spain In This Role, You Will Do discovery, design, develop, test, deploy and maintain software in a thriving environment. Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions. Stay up to date with the latest trends in technology. Propose new findings during our Get Stuff Done Days (GSDD). Background & Skills What You Need to Be Successful: Experience in developing software using a JVM language and Spring Boot in large-scale production systems (experience with Kotlin is a plus). Sound understanding of...

About The Opportunity We are seeking a Product Manager for AI Products to join the “Intelligent Operations Platforms” (IOP) segment. In this role, you will drive the development of AI solutions - spanning both Machine Learning and Generative AI - that empower our teams and help N26 lead the financial industry through technology. Our AI Products team acts as a central hub of innovation. We don't just build features; we build and manage AI capabilities that allow every other part of the bank - from Financial Crime and Risk to Growth and Marketing - to become smarter. You will work at the intersection of cutting-edge technology and real-world banking, turning sophisticated models into scalable products that improve efficiency, compliance and the customer experience. In This Role, You Will Work hand-in-hand with Senior Product Leadership. You will work closely with different PMs to align your roadmap with the broader company-wide AI strategy, while maintaining autonomy over...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy,...

About Thunes Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in...

Product Owner | Based in Barcelona If you are a product person who wants to own a market-leading product and grow with it, this is worth reading. Kantox is a BNP Paribas-backed fintech with a product that solves a real, measurable problem for CFOs and Treasurers. We are looking for someone to join our Dynamic Hedging team, take full ownership of one product variant, and support the growth of another. We build Currency Management Automation software that helps companies turn FX from an operational burden into a competitive advantage. Our clients are CFOs and Treasurers at mid-to-large corporates across 75 countries, and they trust us to move serious money. Over $20 billion and counting. What you will work on Running discovery: client calls, hypothesis validation, and market insight, to always understand the why before the what Owning and nurturing a healthy, insight-driven backlog with clear prioritisation Writing sharp, well-structured PRDs and making product...

Product Implementation Manager | Based in Barcelona If you come from consulting, finance, or professional services and want more autonomy, more ownership, and direct exposure to how a scaling fintech delivers revenue, this is worth reading. Kantox delivers Currency Management Automation software that handles real financial operations for corporate clients across 75 countries, and as we take on larger, more complex implementations, we need someone who can own them end-to-end. This is a full-cycle individual contributor role: from solution design and project planning through to client go-live and handover. What you will work on Proactively managing implementation projects end to end: solution design, documentation, planning, and leading client workshops Taking direct responsibility for project planning, tracking progress, and identifying and resolving risks and issues across concurrent implementations Managing internal stakeholders across Sales, Product, and Tech to keep...

Based in Barcelona , you'll drive the full sales cycle to conquer the Dach market and contribute to Spendesk's European expansion as part of a team we're building from the ground up . The Account Executive mission at Spendesk is to drive revenue growth by managing the entire sales process , from prospecting to closing deals . Their role involves a blend Challenger sales methodology & MEDDPICC sales process. You will actively partner with side departments to ensure consistency across the customer journey from first contact to usage (Marketing, Onboarding Team…). Key Responsibilities Lead Generation and Prospecting: Identify and qualify potential clients through research, networking, and outreach strategies, targeting key decision makers within prospective organizations. Sales Pipeline Management: Build and manage a robust sales pipeline, ensuring a consistent flow of qualified leads and opportunities to meet acquisition targets. Targeted Outreach:...

Context of the role The Accounts and Operations Executive will sit at the intersection of client relations and operational execution. In this dual role, you will be the bridge between our clients and our internal technical and financial and operational infrastructure. You will also manage a portfolio of growing business accounts, ensuring their day-to-day transactions run smoothly, while simultaneously troubleshooting operational bottlenecks. Reporting to the regional Head of Account Management, you will build strong day-to-day relationships with these accounts, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross-sell and upsell opportunities, often in collaboration with more senior Account Managers in the region. Key Responsibilities Ensure satisfaction across your portfolio of smaller accounts to support positive...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy,...

Junior Account Manager – German Speaker | Barcelona At SumUp , we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! The Junior Account Manager is a commercially focused role responsible for driving revenue growth across an existing merchant portfolio through outbound engagement, negotiation, upselling, and proactive retention actions. What You’ll Do Own a portfolio of existing merchants and drive revenue growth Proactively engage merchants to increase transaction volumes, adoption of additional products, and long-term...

Customer Support Agent — German Market Location: On-site in our vibrant Barcelona HQ At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible. As part of our international Customer Support Team , you’ll be the voice of SumUp for our German speaking merchants , helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day. This is more than a support role — it’s an opportunity to make a real impact , develop your skills in fintech and customer experience , and grow within one of Europe’s most dynamic tech companies. ? What You’ll Do Be the first point of contact for our German merchants — helping them succeed with empathy, patience, and a problem-solving mindset. Manage, prioritize, and resolve customer...

We’re looking for a Principal Product Manager to shape how AI creates real value for our customers and for Spendesk, working across squads rather than inside a single one. You’ll join the AI & Data Products squad, which builds AI features and agents that make Spendesk smarter, faster, and more reliable. Its ambition is a step-change in leverage for our customers and teams, shipped pragmatically and judged on adoption and outcomes. This is a senior individual contributor role. You won’t rely on formal authority or direct reports. Instead, you’ll raise the quality of product decisions across multiple areas through strategy, systems thinking, evidence, and influence. What You'll Do Define durable AI product direction across several product areas, connecting customer problems, company priorities, technical reality, and commercial opportunity. Identify consequential problems that aren’t visible from a single squad, and frame them into focused, evidence-backed bets....

About The Opportunity We are seeking an experienced and visionary Engineering Manager to lead one of our Data Platform teams, currently undergoing a fundamental transformation from a traditional, service-oriented model into a product-oriented platform team focused on automation, scalability, integration, and developer enablement. As Engineering Manager, you will play a pivotal role in accelerating this transition, guiding the team through a challenging but high-potential journey. You will be responsible for shaping and executing long-term technical and organizational strategies that enable scalable ownership models across the company, allowing teams to safely and autonomously leverage platform capabilities. Your leadership will be key to evolving a team with strong operational foundations into a high-impact, autonomous group of engineers who deliver reliable and compliant platform solutions, empower development teams, and contribute to the broader platform ecosystem. You will...

Product Vision We're looking for a Senior Product Manager to lead the KYC & AML squad — the team responsible for how Spendesk verifies, onboards, and continuously monitors the businesses and individuals who use the platform. This role sits at the critical intersection of product, compliance, and financial infrastructure — where every decision has direct implications for regulatory adherence, customer activation, and operational efficiency. You will own the product strategy for two core domains: KYC (company onboarding, document submission, and representative verification) and AML (ongoing transaction monitoring, including a major TMS migration). Beyond your squad, you will act as Spendesk's internal compliance translator — helping other product teams embed regulatory thinking into their work before it becomes a problem. As a PM in this role, you will turn compliance complexity into great product. You will translate regulatory requirements and operational pain points into...

About The Opportunity We're looking for a Product Designer to join N26's UX team in our Grow and Engage domain. There are a couple of areas within the domain where we're adding design strength, and we'll match you to the right one based on your background and what you're drawn to. In this role, you'll work in the Grow & Engage domain—the heart of the customer experience ranging from the acquisition and signup to our premium membership tiers and the daily engagement of our users. You will work in teams delivering the newest and most innovative features serving our customers in the best way possible. You'll design end-to-end on important features and flows that millions of customers use every day. You'll report to our Head of UX, and work in a tight cross-functional team of product, engineering, research, and data partners. We'll back you to grow your craft on work that matters—to customers, to the business, and to your own development as a designer. We believe...

Context of the role The Accounts and Operations Executive will sit at the intersection of client relations and operational execution. In this dual role, you will be the bridge between our clients and our internal technical and financial and operational infrastructure. You will also manage a portfolio of growing business accounts, ensuring their day-to-day transactions run smoothly, while simultaneously troubleshooting operational bottlenecks. Reporting to the regional Head of Account Management, you will build strong day-to-day relationships with these accounts, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross-sell and upsell opportunities, often in collaboration with more senior Account Managers in the region. Key Responsibilities Ensure satisfaction across your portfolio of smaller accounts to support...

Team Lead Account Manager At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! As the Account Management Team Leader, you will lead a team of Account Managers dedicated to driving retention and revenue growth within a portfolio of small merchants transacting between €5K and €50K in monthly TPV. Your primary objective will be to lead a high-performing, commercially driven Account Management team that strengthens merchant engagement, improves portfolio health, and unlocks untapped revenue opportunity across this segment....