39 Client Service Manager jobs in Dubai

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Marketing department would like to welcome a...

Job Description As an Account Manager at finera., you will take full ownership of a portfolio of merchants, ensuring they consistently gain value from our payment solutions. You will nurture long-term, trusted relationships, deeply understand each merchant’s operations, and deliver proactive guidance that drives performance, optimisation, and retention. This role spans the full customer lifecycle, from supporting seamless onboarding through to ongoing growth and strategic development. By working closely with cross-functional teams, you will anticipate needs, resolve challenges, identify opportunities for expansion, and ensure every merchant receives a reliable, high-quality experience. Job Requirements Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Proven track record in a customer-facing role, ideally within the FinTech or technology sector, demonstrating an ability to develop relationships, understand customer needs, and...

Job Summary The Virtual Outbound Relationship Manager position is dedicated to serving clients within local and premium segments, focusing on non-cross-border interactions. This role is instrumental in expanding relationships through proactive outbound engagement, fostering adoption of financial products and services, and driving revenue growth aligned with regulatory standards and exemplary customer experience principles. You will be the key liaison, delivering tailored wealth advisory and product updates, spearheading sales efforts, and generating quality leads within a digitally enabled environment. This role propels the Bank’s strategic approach towards insight-led customer engagement, helping clients maximise their financial potential while expanding the Bank’s portfolio through trusted relationships and expert communication. Your daily activities will be pivotal in identifying client needs, proposing relevant solutions, and ensuring compliance with all operational and...

Key Responsibilities Strategy To support payment service products and help the processing centre as a revenue generator. Meet the departmental operation budget by ensuring that the cost of providing services is tracked and controlled in relation to the budgets set for these activities. Always look for ways and means to control cost per transaction and that includes monitoring cost on courier, communication and other misc. expenses. Business Avoid revenue leakage and ensure that there are no debits to P&L Accounts without appropriate authority Ensure there is no revenue leakage in respect of tariff to payment instructions. To provide high quality service to our stakeholders and customers. To develop key working relationships with internal customers and support units etc. To achieve set targets in terms of Service standard for customer transactions To provide advisory service to large corporate customers in Saudi Arabia and other...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters A member of the specialised client-facing department focused on providing exceptional care to new and existing partners through a value-driven relationship-based approach. Partner Relationship Manager will retain and grow Partners, providing relationship management and support throughout the partner user journey. What you'll actually do Account Management Act as the primary point of contact between the Partners and the Company. Ensure partner satisfaction by maintaining a professional...

Introduction: We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally. We have a shared purpose ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade. What you’ll do: You will be directly responsible for, acquiring, managing and maintaining key Partner relationships with companies able to introduce clients to WorldFirst. You will work closely with these partners to drive referrals into the WorldFirst business, focused on the key KPIs of the business at that time. These Partnerships may include...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As the Compliance Manager - Deputy MLRO , you will serve as the operational backbone of Capital Vault UAE’s financial crime and compliance program, owning the day-to-day delivery of AML/CFT controls, compliance policies, and regulatory obligations and acting as the principal cover for the Head of Compliance and MLRO. You will be responsible for translating the firm’s AML framework into operational rigour, from alert management through to suspicious activity reporting, while also maintaining the firm’s compliance framework, monitoring regulatory updates, and ensuring the firm remains audit-ready and aligned with CMA obligations at...

Company Background Vantage is a globally recognized multi-asset brokerage firm headquartered in Sydney, operating under the oversight of reputable regulatory authorities. With a workforce of over 1,000 employees spread across more than 30 offices worldwide, we bring over 15 years of industry experience to our clients. We offer trading opportunities in CFDs for Forex, Commodities, Indices, Shares, and Cryptocurrencies. Our commitment is to provide a robust trading environment, complemented by a fast and user-friendly trading platform, enabling our clients to capitalize on trading opportunities efficiently. To learn more about our company, please visit our website: https://www.vantagemarkets.com/ Location: Dubai, On-site What You’ll Be Doing Identify and pursue new business opportunities in the Forex and CFD markets. Develop and manage relationships with Introducing Brokers, Affiliates, and institutional partners. Coordinate with Compliance, Operations, and Customer...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We’re looking for a talented Content Writer to create high-quality, education-led and brand-building content for MultiBank Group across digital channels. You’ll translate complex topics such as...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Product department would like to welcome a...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity The Senior Risk Manager supports the Regional Head of Risk in overseeing financial and non-financial risks across the region. The role helps maintain robust risk frameworks, controls, governance, and reporting, while providing effective oversight and...

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As the Business Development Manager , you will work with a dynamic team of professionals and develop your skills. Your duties will include but not limited to driving the company’s business growth and building market position. Responsibilities Identify sales target and leaders of opinion Present our products and services to new clients Conduct market research on a regular basis Identify key markets and provide with input Build strategies for specified markets Plan webinars and promotions for targeted markets Maintain good working relations with existing and new clients Arrange meetings with existing and...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Manage daily transaction monitoring alerts and investigate potentially suspicious activity Review client deposits, withdrawals, and payment activity for financial crime risks Document investigation findings and maintain clear audit trails Escalate suspicious activity to the Head of Compliance and MLRO Prepare and support the submission of STRs and SARs through goAML Produce AML management information, including alert volumes, trends, outcomes, and escalations Support transaction monitoring testing, rule tuning, threshold reviews, and market abuse investigations Requirements: 2 to 3 years of experience in AML,...

Company Overview: Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), Mauritius (FSC), South Africa (FSCA) and the United Arab Emirates (CMA). We were founded in Melbourne, Australia and have offices worldwide. Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over seven million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms. Role Summary: We are looking for a Dubai Business Development Manager to join our team in one of our fastest‑growing markets. This is a growth hire; Dubai and the wider UAE/MENA region still have significant...

What We Are All About Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our customers to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you will find autonomy and support in equal measures, with the freedom to grow a career that matches your ambitions. We are proud of our global culture: 41% of our colleagues come from an ethnic or religious minority background, we speak over 20 languages, and represent 50+ nationalities, creating a powerful sense of belonging across all teams. We're heading in one direction: the future. We’d love you to join us! The Opportunity We are looking for an exceptional candidate to join our high-performing team of Solution Engineers in META. You will collaborate closely with regional peers across...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description The Sales Director / Manager –...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. KYC Onboarding Analyst - Institutional Dubai Office (4 days in office / 1 day from home) In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory...

ThinkMarkets is a global financial technology company specializing in multi-asset trading solutions. Through our flagship ThinkTrader platform, we empower clients worldwide to trade 24/7 across global markets. Our mission is to bridge the gap between traders, investors, and platforms, providing seamless access to thousands of financial instruments. Utilizing cutting-edge technology, we ensure a superior trading experience. We are looking for a Product Owner to join our team and play a key role in shaping and delivering innovative digital products, with a particular focus on AI-assisted solutions. In this role, you will work closely with business stakeholders, developers, QA teams and subject matter experts to translate business needs into clear product requirements and deliver high-quality solutions. You will own and prioritise the product backlog, define product roadmaps, and drive products from concept through to delivery, ensuring development remains aligned with business...

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As we expand our offerings in the...