21 Client Service Manager jobs in Warsaw

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group. Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here We are only as good as our people. Luckily, our people are the best. Join us! How do we work? Hello CRM Experts! Joining us you will be a part of a global Marketing Team and you will report in the Head of CRM in London. We are looking for a visionary, hands-on leader who takes true ownership, drives strategic growth, and designs world-class regional and global CRM ecosystems. In this role, you will shape the global Client lifecycle, using data to build sophisticated, multi-channel journeys and in-life campaigns that drive impact on a global...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operations Manager with crypto domain expertise to make sure our products are fully supported by the operations behind them. As we scale spot trading, onboarding, payments and client support, this is the dedicated operational resource in the department that keeps it all running smoothly for clients. You will be the operational bridge between the business and the group's centralised back-office, customer support and payments teams. You will coordinate those teams to support every product, design and automate the operating processes they follow, keep everything documented and the staff trained, and track the metrics that...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Who is the Product Manager at XTB? You are responsible for the shape of the product: the vision for the future and the selection of KPIs that correspond to the KPIs of the area and the company. Key Responsibilities: Building a development strategy for the accounting system through close cooperation...

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. Responsibilities Oversee the full onboarding journey for B2B partners, ensuring smooth and timely integration into the X Open Hub platform. Act as the primary relationship owner for institutional clients (Banks, Brokers), fostering long‑term cooperation and business growth. Coordinate with internal teams - IT, Trading,...

Do you want to work in a fast-paced environment where Procurement helps the business scale in a controlled and commercially sound way? Then this could be the right opportunity for you Banking Circle is a fully licensed, technology‑enabled bank processing over €1 trillion in payments every year - and growing. We exist to power the global economy’s most ambitious payments businesses with infrastructure that is fast, modern, and engineered for scale. Today, more than 800 people across 11 countries work together as one global team. We move fast, we think boldly, and we build with intent - because our clients depend on us to keep pace with the world’s most dynamic payments flows. We are expanding globally, scaling our capabilities, and deepening our impact, so if you want to shape the future of financial infrastructure - this is the place. Your team welcomes you with open arms As our new Procurement Manager in the Procurement & Outsourcing team in Warsaw, you’ll experience...

About Us Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview The Onboarding Operations Manager is an execution-focused role responsible for supporting the pre-enablement stage of onboarding, ensuring seamless delivery into production and maintaining high-quality onboarding experiences for customers, partners, and internal stakeholders. The role acts as a key bridge between onboarding excellence and operational...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. Capital·com is expanding, rebuilding, and rethinking the way the traditional broking industry operates. Product teams are highly focused on delivering an exceptional and unified platform to empower traders to make better financial decisions. As a Senior Product Marketing Manager , you'll work alongside product teams — shaping how products are framed, narrated and ultimately adopted. Responsibilities: Partner with product teams from early in the development process — contributing market insight, trader perspective, and positioning thinking before features are built, not after Own end-to-end GTM for product launches — from positioning and...

This is Worldline Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity As a risk specialist, you play a crucial role in ensuring that Worldline does not do business with any unlawful or fraudulent clients. You are also responsible to protect the company’s reputation and ensure we are not involved in any money laundering or other unlawful activities. As if you are a true detective/investigator, you conduct thorough research using external tools and sources for our existing merchants. In this role you report directly to the Team Manager of the...

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We Also Are Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery...

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Head of European Core Processing to join our ever evolving Enterprise Engineering team within eService and help shape the future of global commerce. The Head of European Core Processing is the overall leader for Global Payments core payment processing systems in Europe. Based in Warsaw, Poland, you will be accountable for two large scale payment processing applications located in Poland and Czechia, each processing millions of payments each day made across multiple countries in Europe. Responsibilities include strategic direction, architecture, security & compliance, software engineering, testing and delivery of these platforms and their components. This is a senior leadership position with a high degree of control and responsibility. The organisation contains ~250 team members located primarily in Warsaw and Prague. The Head of European Core Processing will also...

Who We Are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity As a strategic product and go-to-market leader who drives growth and profitability in the region, you will take ownership of critical SMB solutions across the product portfolio for the CEE region. You will be the vital link between local market needs and core product capabilities, shaping end-to-end solutions from market definition through roadmap development to go-to-market execution. This high-impact role positions you at the centre of our SMB growth strategy, where you'll translate...

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the role: This role is based in Flexport’s new Warsaw office and is one of the first Account Executive positions on the ground in Poland. As part of the founding commercial...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview The Partner Reconciliation Specialist will support a variety of back-office functions related to transaction processing, reconciliation, and reporting for all electronic card processing globally, both domestic and...

About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview The Onboarding Specialist is responsible for managing the end-to-end merchant onboarding process, ensuring that new clients are seamlessly integrated onto Planet’s gateway and payment platforms. This role involves coordinating technical setup, validating applications, collaborating with internal and external stakeholders, and ensuring compliance with...

CMC Markets is looking for a Paid Media Manager to join our team as we continue to build our European Centre of Excellence. As Paid Media Manager you will drive the performance of our global display and programmatic campaigns . Based in Warsaw, you’ll manage end-to-end campaign operations across programmatic, display, and video channels - ensuring our media investments deliver measurable business results. You’ll work closely with global marketing, analytics, and creative teams to shape our acquisition strategy, optimise performance, and enhance media effectiveness through data-driven decision-making. Key Responsibilities Manage and optimise programmatic and display campaigns across DSPs, ad networks, and publisher partnerships Oversee targeting, bidding, and pacing to maximise ROI and budget efficiency Implement robust tracking, tagging, and attribution frameworks Use data insights to drive optimisation, testing, and audience segmentation Develop strategies using...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are seeking a highly skilled Senior Technical Recruiter . The role will be focused on delivery of an engineering talent to meet Capital.com business objectives in 2026 and beyond. This role is responsible for managing the end-to-end recruitment process, sourcing top engineering talent and serving as a strategic business partner to stakeholders in the engineering department. Responsibilities End-to-End Recruitment Process: Manage the full recruitment lifecycle, from initial job requisition to offer acceptance. Develop and implement effective recruitment strategies to attract top engineering talent. Sourcing: Proactively source...

About Us Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview The Onboarding Operations Manager is an execution-focused role responsible for supporting the pre-enablement stage of onboarding, ensuring seamless delivery into production and maintaining high-quality onboarding experiences for customers, partners, and internal stakeholders. The role acts as a key bridge between onboarding excellence and operational...

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description More about our mission and what we offer . Our ability to offer hyper-localised products and services determine the quality of our service to our Polish customers. And our relationships with regulators, governments, and payment systems are crucial too. So, we’re on the hunt for an executor with a brilliant mind and strong complex problem-solving skills to help more customers save money with us. We’re looking for a Country Manager/Head of Operations for Poland....

We are looking for a highly creative and versatile Senior Graphic Designer to help deliver compelling marketing campaigns and brand experiences across our global business. You'll work across a wide range of channels and touchpoints, creating high-quality creative assets that bring our campaigns, products, and brand to life. This is not purely a production role. We're looking for a designer who can contribute ideas, develop creative concepts, and execute work to a high standard across digital, social, web, email, events, and print. Working closely with marketing, content, digital, and creative teams across the UK, Europe, APAC and Canada, you'll play a key role in helping us scale creative output, improve speed to market, and reduce reliance on external agencies. Creative Design & Campaign Delivery Design high-quality creative assets across digital, social, web, email, display advertising, presentations, events, and print Develop creative concepts and visual solutions...

Chcesz rozwijać swoją karierę globalnie? Zaznacz swoją obecność w jednej z największych firm w branży płatności. Poszukujemy Product Managera/ki, który/a dołączy do naszego dynamicznie rozwijającego się Biura Rozwoju Produktów w eService i pomoże kształtować przyszłość globalnego handlu. eService jest liderem rynku akceptacji kart płatniczych i rozliczania transakcji elektronicznych w Polsce, a także największym dostawcą technologii w zakresie usług rozliczeniowych w Europie Środkowo-Wschodniej. Firma działa na rynku od prawie 25 lat i oferuje przedsiębiorcom omnichannelowe rozwiązania płatnicze zarówno dla stacjonarnych i mobilnych punktów usługowo-handlowych, jak i działalności online. W ofercie ma terminale POS i bramki płatnicze dla rozwiązań e-commerce i m-commerce. Firma wspiera promocję płatności bezgotówkowych w małych i średnich przedsiębiorstwach, a także w jednostkach samorządu terytorialnego i instytucjach publicznych. eService należy do Global Payments Inc....