44 Customer Success Manager jobs

Product Implementation Manager | Based in Barcelona If you come from consulting, finance, or professional services and want more autonomy, more ownership, and direct exposure to how a scaling fintech delivers revenue, this is worth reading. Kantox delivers Currency Management Automation software that handles real financial operations for corporate clients across 75 countries, and as we take on larger, more complex implementations, we need someone who can own them end-to-end. This is a full-cycle individual contributor role: from solution design and project planning through to client go-live and handover. What you will work on Proactively managing implementation projects end to end: solution design, documentation, planning, and leading client workshops Taking direct responsibility for project planning, tracking progress, and identifying and resolving risks and issues across concurrent implementations Managing internal stakeholders across Sales, Product, and Tech to keep...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Founding Staff Engineer (Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve. Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner Santander. That's a bank's...

Job Description About Paysafe Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Your career starts here. Help us build and deliver innovative payment solutions. Position Overview Paysafe is seeking a Business Development Manager to join our dynamic Revenue team. We’re looking for high-performing individuals with the drive to identify and qualify clients. If you...

Product Marketing Manager | Based in Barcelona If you are a product marketer who wants to own the story of an entire product suite rather than a single feature, this is worth reading. Kantox is a BNP Paribas-backed fintech with a portfolio of Currency Management Automation products that solve real, measurable problems for CFOs and Treasurers. We are looking for one person to define how we position and message that portfolio, and to build the product marketing function around it. We build software that helps companies turn FX from an operational burden into a competitive advantage. Our clients are CFOs and Treasurers at mid-to-large corporates across 75 countries, and they trust us to move serious money. Over $20 billion and counting. What you will work on Owning the product marketing strategy for Kantox's full suite, working closely with Product Management to understand the roadmap and setting the direction for how we position and message our products across the...

Account Manager HVM – Italian Speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! As an account manager, you will be responsible for managing the full merchant lifecycle of our high-value merchants (monthly TPV > €50), providing personalized, high-touch support from onboarding to retention and growth. You will act as the single point of contact for your assigned portfolio of merchants, proactively engaging with them to maximize their success with SumUp while developing strong relationships that drive business...

Job Description MultiSafepay is a leading payment service provider, offering omnichannel and advanced payment solutions to businesses across Europe. We are innovative and fast-growing, building powerful solutions that transform the way our clients do business. We focus on delivering real solutions to their challenges and always stay ahead of the curve. In short, we are a true FinTech. We’re on a mission to make payments simple, secure, and accessible for every business. With powerful in-house technology and deep expertise, our modular platform brings online, in-person, and cross-border payments together in one place — giving merchants the flexibility to scale on their own terms. Through a partnership-first approach, we tackle complexity head-on, keep payments running smoothly, and boost success rates. It’s how we level the playing field for businesses of all sizes and ambitions. About The Role Our Sales team is essential to MSP’s growth. We generate leads and follow up on...

About The Opportunity You will work in the Incentives team within the Grow & Engage domain. This is the heart of the customer experience ranging from the acquisition and signup to our premium membership tiers and the daily engagement of our users. You will work in teams delivering the newest and most innovative features serving our customers in the best way possible. Location: Barcelona, Spain In This Role, You Will Do discovery, design, develop, test, deploy and maintain software in a thriving environment. Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions. Stay up to date with the latest trends in technology. Propose new findings during our Get Stuff Done Days (GSDD). Background & Skills What You Need to Be Successful: Experience in developing software using a JVM language and Spring Boot in large-scale production systems (experience with Kotlin is a plus). Sound understanding of...

About The Opportunity We are seeking a Product Manager for AI Products to join the “Intelligent Operations Platforms” (IOP) segment. In this role, you will drive the development of AI solutions - spanning both Machine Learning and Generative AI - that empower our teams and help N26 lead the financial industry through technology. Our AI Products team acts as a central hub of innovation. We don't just build features; we build and manage AI capabilities that allow every other part of the bank - from Financial Crime and Risk to Growth and Marketing - to become smarter. You will work at the intersection of cutting-edge technology and real-world banking, turning sophisticated models into scalable products that improve efficiency, compliance and the customer experience. In This Role, You Will Work hand-in-hand with Senior Product Leadership. You will work closely with different PMs to align your roadmap with the broader company-wide AI strategy, while maintaining autonomy over...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Engineering Manager - Founding Team (Ebury Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build The Banking Experience The World's Businesses Deserve Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner Santander....

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and...

About Finom Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe. Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy,...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and...

About Thunes Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in...

Product Owner | Based in Barcelona If you are a product person who wants to own a market-leading product and grow with it, this is worth reading. Kantox is a BNP Paribas-backed fintech with a product that solves a real, measurable problem for CFOs and Treasurers. We are looking for someone to join our Dynamic Hedging team, take full ownership of one product variant, and support the growth of another. We build Currency Management Automation software that helps companies turn FX from an operational burden into a competitive advantage. Our clients are CFOs and Treasurers at mid-to-large corporates across 75 countries, and they trust us to move serious money. Over $20 billion and counting. What you will work on Running discovery: client calls, hypothesis validation, and market insight, to always understand the why before the what Owning and nurturing a healthy, insight-driven backlog with clear prioritisation Writing sharp, well-structured PRDs and making product...

Product Implementation Manager | Based in Barcelona If you come from consulting, finance, or professional services and want more autonomy, more ownership, and direct exposure to how a scaling fintech delivers revenue, this is worth reading. Kantox delivers Currency Management Automation software that handles real financial operations for corporate clients across 75 countries, and as we take on larger, more complex implementations, we need someone who can own them end-to-end. This is a full-cycle individual contributor role: from solution design and project planning through to client go-live and handover. What you will work on Proactively managing implementation projects end to end: solution design, documentation, planning, and leading client workshops Taking direct responsibility for project planning, tracking progress, and identifying and resolving risks and issues across concurrent implementations Managing internal stakeholders across Sales, Product, and Tech to keep...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Senior Software Engineer - Founding Team (Ebury Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies , sending payments to 160+ countries across 30+ regulated markets , delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Founding Staff Engineer (Web Platform) Valencia Office - Hybrid: 4 days in the office, 1 day working from home Build the banking experience the world's businesses deserve. Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by the stability of majority-owner...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. (Senior) Product Manager - API Platform & Developer Experience Product - API Team Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week We are looking for a technically strong ( Senior) Product Manager to help grow and evolve our API platform and API use cases . This role focuses on building high-quality, scalable APIs that enable partners and clients to integrate deeply with our payments, FX, and financial services capabilities. You will work closely with engineering,...

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Banks and financial institutions are under pressure to modernize, and nCino is the platform making that transformation possible. As a Senior Enterprise Account Executive, you'll be at the center of that shift — bringing nCino's solutions to financial institutions across your territory and helping them reimagine how they operate. This is a role for someone who thrives on complex, consultative sales cycles and enjoys building genuine relationships with senior stakeholders. You'll own your territory end-to-end: identifying opportunities, building nCino's brand presence, and guiding prospects from first conversation through to signed contract. You'll also play a part in our customers' ongoing success, working closely with our Customer Success team to deepen existing relationships...

Context of the role The Accounts and Operations Executive will sit at the intersection of client relations and operational execution. In this dual role, you will be the bridge between our clients and our internal technical and financial and operational infrastructure. You will also manage a portfolio of growing business accounts, ensuring their day-to-day transactions run smoothly, while simultaneously troubleshooting operational bottlenecks. Reporting to the regional Head of Account Management, you will build strong day-to-day relationships with these accounts, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross-sell and upsell opportunities, often in collaboration with more senior Account Managers in the region. Key Responsibilities Ensure satisfaction across your portfolio of smaller accounts to support positive...