10 Customer Operations jobs

Head of Alternative Investments | Barclays | Switzerland. We are seeking an experienced alternative investment specialist to act as the key link between product teams and clients, providing expert knowledge, support, and commercial insight across a range of alternative investment solutions. This role focuses on private markets, private equity, hedge funds, and related alternative investment products, supporting both internal stakeholders and external clients, and will offer significant visibility to the successful candidate. Working closely with Investment Advisory (IA), Private Banking (PB), and Hedge Fund teams, the successful candidate will play a pivotal role in driving the distribution and adoption of alternative investment products within the Swiss market. Required Skills & Experience Minimum 5 years’ relevant experience within alternative investments, private equity, hedge funds, or private markets gained at a leading investment firm, asset manager, private bank,...

Company Description At Swissquote, we’re all in. All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more powerful. We’re Switzerland’s leading digital bank — 1,500+ people across Europe, the Middle East and Asia, building real financial solutions for over a million clients worldwide. From trading and investing to everyday banking, we cover the full picture. We move fast, but we build things we’re genuinely proud of. Have a look behind the scenes by checking Humans of Swissquote on Instagram. Growing fast creates room. Room to try things, own things, and grow at a pace most places can’t offer. Whether you like the spotlight or prefer to just put your head down and do great work, there’s space for both here. We’ve ditched the dress code — but never the chance to celebrate. Big win or small, we make it count. The kind of place where the atmosphere takes care of itself. As an equal opportunity employer,...

Are you excited about working at the forefront of applied research in an industry setting? TR Labs is the AI Research & Development arm of Thomas Reuters. We are seeking scientists with a passion for solving problems using state-of-the-art artificial intelligence and machine learning. What does Thomson Reuters Labs do? We experiment, we build, we deliver. Our core mission is to innovate industry-leading solutions for Legal, Tax & Accounting, Risk, and News Media professionals. We systematically explore and develop new technologies, particularly those in relevant areas of AI/ML, with an unwavering focus on customer problems and opportunities. About The Role As a Lead Applied Scientist, you will define research strategy and lead high-impact initiatives that shape Thomson Reuters' AI/ML roadmap across multiple product features. You will drive innovation in specialized domains such as legal reasoning, document understanding, or knowledge graphs, establishing best practices...

About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We Are Experts in capital markets, banking and payments and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture The Role Capco is seeking an experienced Genesys Solution Architect to lead the architecture, design, and implementation of Genesys Cloud CX solutions within a complex banking environment. Acting as the primary technical authority for Genesys-related solution decisions, you will work closely with business stakeholders, engineering teams, and client leadership to deliver innovative customer experience...

Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Job Description We are looking for a Fraud Analyst Officer to join our Middle Office – Anti-Fraud &...

Company Description At Swissquote, we’re all in. All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more powerful. We’re Switzerland’s leading digital bank — 1,400+ people across Europe, the Middle East and Asia, building real financial solutions for over a million clients worldwide. From trading and investing to everyday banking, we cover the full picture. We move fast, but we build things we’re genuinely proud of. Have a look behind the scenes by checking Humans of Swissquote on Instagram. Growing fast creates room. Room to try things, own things, and grow at a pace most places can’t offer. Whether you like the spotlight or prefer to just put your head down and do great work, there’s space for both here. We’ve ditched the dress code — but never the chance to celebrate. Big win or small, we make it count. The kind of place where the atmosphere takes care of itself. As an equal opportunity employer,...

Want to join Azqore, named "Best Core-Banking Platform" 2024? A subsidiary of Indosuez Wealth Management , the wealth management arm of the Crédit Agricole Group , Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players . We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services . We also handle our customers' back office operations from our hubs, in Switzerland, Singapore and Portugal . By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks. In our IT Infrastructure Department, we are looking for a Senior NAS Engineer , a motivated and detail-oriented person to join our team. ? The team The position is to be filled at our Lausanne premises. This position will be part of the Storage & NAS team of 4 employees. You will also liaise with the technical...

How you will provide meaningful contributions: Drive delivery and implementation of client portfolio/program(s), providing a high-level of client service, technical expertise and expert portfolio, program, and project management experience. Work on a wide variety of key project tasks such as business analysis, project management, technical design and requirements gathering in relation to fee billing and revenue management. Responsible for the development and execution of product roadmaps. Liaise with customers to identify, develop, and document business needs. Create and present proof of concept solutions to business needs. Coordinate and document technical installation of the application. Work with the client's technical teams in delivery management and technical configuration. Build, test and deliver SQL scripts, queries, and stored procedures. Extract and document clear functional and technical requirements according to SDLC procedures. Provide quality assurance...

Do you want to be the founding engineer who sets the technical bar for CoCounsel Legal on mobile? Are you the kind of engineer who is as comfortable making architecture decisions as writing production code — and who gets energy from building something brand new? If so, this role is built for you. As Lead Software Engineer for the CoCounsel Legal Mobile App, you will be the technical anchor of a new mobile engineering team — setting the foundation for how CoCounsel Legal is experienced on iOS and Android. You will drive architecture decisions, establish engineering standards, mentor engineers on the team, and personally contribute to delivering the product, working closely with the Engineering Manager and Product to shape what gets built. About The Role In this opportunity as Lead Software Engineer CoCounsel Legal Mobile App, you will: Establish the technical foundation of the CoCounsel Legal mobile app, making early architecture decisions on platform...

Principal Software Engineer – CoCounsel CoCounsel is our most advanced AI offering to date – combining generative and agentic AI capabilities to help legal professionals move beyond prompting and start delegating. As a Principal Software Engineer, you will set the technical direction for the backend, AI orchestration, and identity systems that turn frontier models into reliable, secure, production-grade workflows that attorneys, in-house legal departments, and government agencies trust on real client matters every day. This role sits at the heart of the CoCounsel Legal engineering organization, partnering closely with AI/ML engineers, researchers, product, and our identity and platform teams to deliver world-class legal content and AI experiences at scale. About The Role In this opportunity as a Principal Engineer, you will: Own identity and trust at the core: Set the direction for how users, agents, and services authenticate and authorize across...