46 Customer Success Manager jobs

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures,...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Marketing at Revolut is all about clarity, creativity, and commercial impact. Our Growth team turns bold...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Marketing department would like to welcome a...

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description The Sales Director / Manager –...

Job Description As an Account Manager at finera., you will take full ownership of a portfolio of merchants, ensuring they consistently gain value from our payment solutions. You will nurture long-term, trusted relationships, deeply understand each merchant’s operations, and deliver proactive guidance that drives performance, optimisation, and retention. This role spans the full customer lifecycle, from supporting seamless onboarding through to ongoing growth and strategic development. By working closely with cross-functional teams, you will anticipate needs, resolve challenges, identify opportunities for expansion, and ensure every merchant receives a reliable, high-quality experience. Job Requirements Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Proven track record in a customer-facing role, ideally within the FinTech or technology sector, demonstrating an ability to develop relationships, understand customer needs, and...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Marketing at Revolut is all about clarity, creativity, and commercial impact. Our...

We're not hiring a relationship manager. We're hiring someone to build the commercial engine that connects Deriv's products to the next million traders. Partner-driven growth accounts for a significant share of Deriv's $700B+ monthly trading volume. This role owns a meaningful part of that engine — building and scaling high-value IB, affiliate, and strategic partner portfolios across Southeast Asia, MENA, Africa, and LATAM. If you want a scoped relationship management role, stop reading. If you want commercial ownership with direct revenue impact across multiple regions, keep going. Why This Matters Deriv's mission is Trading for Anyone, Anywhere, Anytime. Partners are how Deriv reaches markets it could never penetrate alone — experienced IBs, affiliate networks, and fintech operators who understand local traders, local regulations, and local trust. The quality of decisions made in this role — which partners to recruit, which markets to prioritise, how deals are structured —...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Risk at Revolut operates across all functions, products, and regions to monitor...

About the Role We are looking for an experienced Merchant Operations & Growth Manager to own the operational success and business growth of our global fiat on/off-ramp merchants. This role goes beyond traditional merchant support. You will be accountable for the entire merchant lifecycle—from onboarding and launch to operational excellence, payment optimization, business growth, and long-term merchant success. Working closely with Sales, Product, Engineering, Risk, Compliance, Treasury, Payment Operations, and Marketing, you will ensure every merchant is launched efficiently, operates reliably, grows sustainably, and delivers long-term value to both the merchant and the company. This is a business ownership role with responsibility for merchant performance, operational excellence, and revenue growth. Key Responsibilities Merchant Lifecycle Ownership Own the complete merchant lifecycle from contract handover through activation, growth, and expansion....

Job Description VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with  450 employees  - and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future. Your Role in VT Markets We are looking for a Business Development Executive/Manager to join our fast-growing team. You will be responsible for building and managing relationships with high-value clients, strategic partners, and introducing brokers (IBs) across the MENA. This is a key revenue-generating role requiring deep market knowledge, sales acumen, and the ability to...

Job Description VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with over  500 +  employees  - and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future. Your Role in VT Markets We are looking for a Senior Business Development Manager to join our fast-growing team. You will be responsible for building and managing relationships with high-value clients, strategic partners, and introducing brokers (IBs) across the MENA region. This is a key revenue-generating role requiring deep market knowledge, sales acumen, and the...

Welcome to MultiBank Group , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We’re looking for a talented Content Writer to create high-quality, education-led and brand-building content for MultiBank Group across digital channels. You’ll translate complex topics such as...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Product department would like to welcome a...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Marketing at Revolut is all about clarity, creativity, and commercial impact. Our Growth team turns bold...

What We Are All About Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our customers to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you will find autonomy and support in equal measures, with the freedom to grow a career that matches your ambitions. We are proud of our global culture: 41% of our colleagues come from an ethnic or religious minority background, we speak over 20 languages, and represent 50+ nationalities, creating a powerful sense of belonging across all teams. We're heading in one direction: the future. We’d love you to join us! The Opportunity We are looking for an exceptional candidate to join our high-performing team of Solution Engineers in META. You will collaborate closely with regional peers across...

Fraud doesn’t announce itself. It hides in payment patterns, account behaviour, and network overlaps — and by the time it surfaces as a regulatory question, the window to stop it has already closed. Your job is to close that window first. You’ll own the detection systems, the investigation programme, and the escalation bridge between fraud and AML compliance. Not just run them — own them. You’ll lead a team, set the controls standard, and make sure suspicious activity is not only caught but documented and escalated in line with regulatory obligations across Deriv’s licensed jurisdictions. Why This Matters Deriv’s mission is Trading for Anyone, Anywhere, Anytime. That mission runs through regulated entities — CFD brokers, VASP/CASP licences, and banking licences — processing millions of transactions across time zones. Real money, real regulations, real consequences. Fraud is a predicate offense for money laundering. Every case you investigate has the potential to surface a...

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. KYC Onboarding Analyst - Institutional Dubai Office (4 days in office / 1 day from home) In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory...