191 Consumer Operations jobs

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are looking for a Head of Consumer Operations to own the financial operations backbone that powers our consumer crypto business. This role is accountable for the full lifecycle of consumer money movement — deposits, withdrawals, settlements, and reconciliation — across both fiat and cryptocurrency assets, at scale. You will build and lead a high-performing operations team, drive operational readiness for new products and geographic expansions, and partner closely with Compliance, Treasury, Product, and Engineering to keep our platform fast, reliable, and trustworthy for millions of...

About Enfuce Founded in 2016, Enfuce is a female-founded and led global payments partner solving payments complexity for ambitious brands, banks and fintech leaders. Born in the Nordics and built for the world, Enfuce combines deep payments expertise with cloud-native technology to help customers launch and scale with confidence. Enfuce is a strategic issuing and licensing partner delivering premium, flexible payment programmes across consumer, commercial and B2B use cases. Built for fast launch and trusted scale, Enfuce designs, launches and runs card programmes supporting debit, credit, prepaid, fleet and fuel propositions, alongside digital wallets and card scheme connectivity. Enfuce combines cloud-native issuing, embedded compliance and fraud intelligence to deliver velocity with control. Its modular technology and in-house expertise enable customers to create tailored payment solutions that are flexible, scalable and secure. As a regulated payments partner, Enfuce...

Help us build the team behind modern banking technology. Ohpen is a fintech company building the technology that banks and financial institutions use to deliver banking products to their customers. Our cloud-native banking platform supports financial products including savings, investments, mortgages, Buy to Let and consumer lending. Behind it is an international organization of technology, product, commercial, operations, and corporate teams. We’re looking for a Talent Acquisition Specialist in Slovakia to help us find the best people who will keep building the products of the future and growing Ohpen. Clients chose us because of our people - finding the best fit is essential to our success and that of our clients. Briefing This is a broad, international TA role. You’ll recruit across different functions and Ohpen locations, not just Engineering. Also, strong technical recruitment experience is important to us. We want someone who knows how to find and hire...

In this role, you'll act as a Senior Product Manager on the Melio.com team. You will drive the product development lifecycle from research to launch, using your storytelling and collaboration skills to define and deliver innovative payment solutions that delight our users. Qualifications 5+ years of experience as a Product Manager of B2B products for large companies and enterprises You’ve worked on complex integration projects with large customers and/or companies. You’re a storyteller that can articulate problems into stories that people want to care about. And you can write it all down clearly so that R&D can get on the same page. You can drive collaboration across multiple disciplines - data, marketing, operations, business development, and sales. You help give everyone a voice, you’re the conductor, not the lead singer, softly leading without forced authority is key. You articulate clearly, having honed excellent interpersonal and communication skills. Not just...

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are looking for a Risk & Outsourcing Officer to join our team for a maternity leave cover . The risk manager will reports to the Board and administratively to the Company’s CEO Your key responsibilities will include: Risk Management Develop, implement, and maintain the Risk Management Framework – covering strategy, policy, methodology, the Risk Register, and related documentation. Facilitate quarterly risk workshops with risk owners to update risk assessments, probability/impact ratings, and improvement plans; prepare quarterly and annual risk reports for the Board. Monitor Key Risk Indicators (KRIs)...

We are seeking a Senior Financial Networks Manager to manage and expand our financial networks with card schemes, payment systems, financial institutions, and consumer and business finance providers (including banks and non-banking institutions). This is a position for an experienced professional with an extensive and proven network within the card networks, banking, financial institutions, fintech, and digital asset communities. In this role, the candidate will drive high-impact partnerships for PayU and leverage their influence and determination to build strong commercial collaborations throughout the region. What will you do: Manage Strategic Partnerships: Build, strengthen, and nurture relationships with strategic partners (card networks, payment systems, financial institutions, and consumer and business finance providers, including banks and non-banking institutions) at both the local (Romanian) and European levels Act as the Primary Point of Contact: Lead the...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad...

Who We Are Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for a Financial Crime Prevention Manager The role In this role, you will lead a highly important team responsible for critical financial crime prevention processes. Your focus will be split primarily between AML (anti-money laundering) and credit risk, with a strong emphasis on hands-on work for daily improvements. You will be responsible for setting standards, making complex decisions, and continuously improving how...

Leanpay is an 10-year-old Fintech product company , fulfilling a mission to enable consumers to pay for any product or service in installments in any shop and in any channel with only a few clicks. Leanpay assures immediate response, no worries about paperwork, no waiting or separate trips to the bank, and no need for a credit card or other financial product onboarding. Buy Now Pay Later (“BNPL”) and digital Point-of-sale Finance (“dPOSF”) are the hottest trends in Fintech and Leanpay is working hard to be at the forefront of that trend in Central and South-eastern Europe. Currently, Leanpay is a dPOSF leader in Slovenia and based on a successful Series A funding round, in 2022 Leanpay continued its internationalization and growth into Romania . A great milestone was achieved this 2024 year when Leanpay secured €10M in Series B Funding . It will enable us to solidify our market leadership in Slovenia, scale our operations in Romania and Hungary, continue to roll out...

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most...

About IG Group IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. About The Team Our Krakow office is a core part of our global Operations function, and the Customer Experience (CX) teams we support here and around the world are held to a high standard - because in a regulated business, how we treat clients matters as much as what we offer them. This role sits within Quality Assurance, part...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Design, implement, and maintain automation rules, workflows, and routing logic to improve first response times, reduce manual ticket handling, and maintain CSAT above established benchmarks Conduct regular audits of existing automations to identify bottlenecks, false positives, ticket leakage, and incorrect routing Improve automation performance to increase agent efficiency and ensure tickets are handled accurately Develop rules based and dynamic routing to assign tickets according to language, product expertise, client tier, ticket content, client attributes, and real time agent capacity Configure and maintain Zendesk ticket...

About Us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What You'll Be Doing As our Product Manager - Payments, you'll take full ownership of Consumer Payments within the Features & Payment domain — spanning debit cards, SEPA Credit Transfers, QR payments, and more — building and...

About Us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What You'll Be Doing As our Senior Product Manager - Payments, you'll take full ownership of Consumer Payments within the Features & Payment domain — spanning debit cards, SEPA Credit Transfers, QR payments, and more —...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk. A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they...

XTB is a global financial technology company focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, with our operations covering multiple countries across Europe, Asia, and South America. At XTB, we focus on the growth of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for exciting challenges and want to gain valuable experience in an international business environment, XTB is the right place for you. We are a certified Great Place to Work company. We are looking for a lawyer who will support the marketing team in designing and executing promotional activities compliant with regulatory requirements applicable to investment firms. This role combines legal advisory with a real impact on marketing strategy across multiple markets. Requirements: Law degree 1–2 years of...

Who We Are At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About The Team This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing...

Who We Are At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About The Team This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by...

Help us strengthen the financial crime prevention in second-line Compliance We're hiring a Compliance Officer to drive our financial crime prevention compliance strategy. Not a paperwork function. Anyfin is a licensed kreditmarknadsbolag, which means compliance and anti money laundering and counter terrorism financing aren't support functions here, they're part of what lets us operate at all. New regulations are coming into force in 2027, and they increase the strategic responsibilities of the compliance function. We need someone to navigate Anyfin in this new regulatory environment, especially as new markets and products are on the horizon. What the role actually looks like This isn't a maintenance role. The work is still being shaped, and you'd be shaping it. You'll own the FCP compliance framework end-to-end, working closely with risk, operations and product to make sure FCP holds up in practice, not just on paper. You’ll: Own the methodology and...

We are building a stablecoin-powered global B2B payment network that serves high-frequency, digital-first verticals including iGaming and cross-border trade. In this senior role, you will take full strategic ownership of our risk control architecture, balancing growth with rigorous loss mitigation, channel health, and regulatory compliance across on-chain and off-chain rails. You will design and establish our end-to-end Risk Strategy framework from 0 to 1. You will not be performing daily manual reviews or writing code. Instead, you will act as the chief architect of "what to check" and "how to check"—authoring robust SOPs for operational teams, directing system product requirements for Product & Tech, and driving high conversion rates for legitimate high-volume merchants without compromising security. We are flexible in terms of the job location, work arrangement will be tailored to identified candidate's preference. What You’ll Do 1. Architect Risk Frameworks &...